As they say it takes a village, well Kristin Polacik was my whole village through this whole process. I met her over two years ago and she has been on this journey with me every step of the way! She guided me to work with the best people, she held my hand through every part of this process, returned phone calls in minutes, and felt like a therapist too! Her knowledge of her business and her communication are off the charts! But most important to me was her positivity every time we talked, and her patience to guide me through every step. I kept telling her I never did this alone, she said don't worry I got you and true to her word she sure did and brought me to the finish line! I would like to add Kim Delancy her assistant also brought me to the finish line, she guided me with so much patience and support to make sure I stayed on top of everything, which was very much appreciated. So if you need a mortgage lender look no further than Kristin and Kim at Total Mortgage!
