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Mortgage Banker Susan Kayal has always had a knack for solving problems, discovering the best solutions, and helping people find their happy place in homeownership, even in competitive markets.
After several years in the Real Estate business, Susan has joined forces with the ever-seasoned industry leader Mortgage Gal Denise Panza. Together this power team will make sure that each loan is seen through with care and integrity every step of the way to guarantee a smooth transaction.
Providing mortgage solutions for your Purchases, Refinance, HELOC and even non-QM. Offering a slew of products for first time and seasoned home buyers, VA’s and investors such as Conventional, FHA, VA, USDA, CHAFA, Jumbo and so much more.
Susan believes that every client deserves personalized attention and takes the time to understand unique financial situation and goals, while educating clients about their options to make informed decisions.
Grounded in transparency and open communication, answering questions around the clock and providing updates every step of the way.
Susan’s goal is to build lasting relationships with her clients and is not just here for your current mortgage needs, but also to assist you in the future as your financial situation evolves.
Feel free to reach out to discuss how Susan can help you achieve your homeownership goals!
At Total Mortgage, we work hard to make it easy. Since 1997, we've combined the personal service and accountability of a local lender with the low rates and product selection of one of the big guys. No matter the loan, we’re with our borrowers every step of the way, from application to closing. It’s no wonder we are a five-star rated lender on Zillow.
Client Testimonials
Great communication and prompt response is the key. She went above and beyond to help us with closing our property. She communicated effectively with my team of realtor, Attorney, insurance. I would highly recommend to choose Susan Kayal and Total Mortgage. I would definitely recommend her to my friends and family.
Susan was fantastic. She helped me navigate very tricky times with mortgage rates and was incredibly responsive and in tune with my needs and concerns. We had several calls on my PM commute and I kept thinking it was unbelievable to have that level of service from a mortgage broker. I would absolutely recommend her to anyone!
Susan is accommodating with our needs and im surprised she also responded at off hours. She responded with professionalism with empathy. it was a pleasant and smooth transaction with our loan.
Susan was always made herself available to fully answer all the questions we had about the mortgage process and terms. Additionally, she made the process smooth and fast, allowing us to close on a house within three weeks without any problems.
Greenlight your loan, and close in 21 days.*
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185 Plains Road, - Milford, CT 06461
Branch NMLS: #2764
Banker NMLS: #2308472
