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Jana has been in the mortgage industry for close to twenty years. She has a long history of providing world-class customer service and understands the reservations that her clients have with dealing with “banks”. With Jana, you can expect a positive experience because you’re not just a number. Her motivation is to find her clients programs tailored for their situation in their life. Her vast knowledge and love for helping everyone no matter their station in life is what makes her the voice you want to hear when you’ve been told, “we can’t help you."
With her work ethic, Jana will work tirelessly to help you with the purchase of your dream home or refinancing an existing home and will customize the details so they fit just right for your needs. Her upfront and transparent approach is always appreciated, and she will explain every step of the process so that you have an understanding of exactly what to expect with no surprises.
Jana and her team will be there when you need them to be. They are available seven days a week, so even if you need to be pre-approved on a Sunday morning, someone will be available for you to answer all of your questions and assist with your financial needs.
Jana Bottass was amazing to work with. She provided the upmost support and guidance through my housing process. She was there throughout, responds very fast to text, emails and calls. She was able to answer any questions that I had. She was also very patient with me. I cant wait to refer her to everyone that I know.
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It was a pleasure to work with Jana
Jana was great and very helpful throughout the entire process I would recommend her to anyone
Jana worked diligently and explained every process. I couldn't ask for a better person than Jana. Thank you Jana for all you do! Excellent service, I recommend her 100 percent!
Jana was always willing to make time to answer any questions, on the phone or via text. She responded promptly and thoughtfully and walked me through everything, making sure I understood every step of the process. Very happy to have been able to work with her, she made this entire experience easier and less stressful!
The whole process was smooth from start to finish. Jana was on top of her game!
Jana was very helpful! She gave me a lot of information, guided me through my process and never left my side until I made it to the closing table. She was very pleasant and exhausted many options to make sure I was comfortable and protected. Jana was an amazing person I am so glad I had her in my home buying process
Jana Bottass was amazing to work with. She provided the upmost support and guidance through my housing process. She was there throughout, responds very fast to text, emails and calls. She was able to answer any questions that I had. She was also very patient with me. I cant wait to refer her to everyone that I know.
Not applicable!!!
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At Total Mortgage, we work hard to make it easy. Since 1997, we've combined the personal service and accountability of a local lender with the low rates and product selection of one of the big guys. No matter the loan, we’re with our borrowers every step of the way, from application to closing. It’s no wonder we are a five-star rated lender on Zillow.
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75 Essex Street, - Andover, MA 01810
Branch NMLS: #1827307
Banker NMLS: #1826980
