Even while Kelly was on vacation, she answered a time-sensitive question that I had. She explained the process clearly and I felt like she was there every step of the way!
Kelly Turner is a dynamic, experienced loan officer whose main goal is to get you the loan that makes the most sense for you. With a background in education, she will walk you through every step of the mortgage process to make sure you understand the loan you are choosing and feel comfortable with your payment plan. She is passionate about helping her buyers find their dream homes and is dedicated to offering an informative (and easy) financing process.
Kelly was born and raised in Glastonbury, Connecticut and currently lives there with her husband and three children. In her free time, she loves to adventure around the state in search of fun new places and businesses. She is involved in her local chamber of commerce, The Connecticut River Valley Chamber of Commerce, the Glastonbury Education Foundation, and many other community organizations.
Kelly was also the winner of the Connecticut Mortgage Bankers Association Barbara Goodrich Rising Star Award in 2021, The Connecticut River Valley Chamber of Commerce Community Luminary Award 2020, and the Delta Zeta International Sorority 35 Under 35 List in 2019.
Kelly worked very closely with our realtor which was great. It made the process of buying a house so much easier. Additionally we have a rather complicated credit history but Kelly worked very hard to find a mortgage option that would work for us.
The way that Kelly worked so closely with our realtor made the whole process a lot easier. Also we have a rather complicated credit history and she worked very hard to help us get our mortgage.
Easily guided us through how to improve our chances to get approved for a loan. Made the loan process easy to understand. Was always there to answer any question we had!
Kelly was very responsive and answered all of my questions. I was reassured that she knew what she was doing and I was in very good hands!
Kelly was great to work with. I had frequent questions along the way which were thoroughly addressed. Kelly was very responsive whether I reached out through text or phone call, and very patient answering all my questions as we went through the home purchasing process. She was a pleasure to work with during a very stressful experience!
She was there to answer any questions I had — sometimes after hours during a very anxious transaction! She helped me to understand and worked with me to make the process easier.
During such a difficult housing market Kelly and Total Mortgage made the financial aspect of purchasing a home flawless and easy. She put up with constant calls from my husband and kept in contact every step of the way. She was recommended my a stellar group of moms and we couldn’t have been happier to take this stressful journey with Kelly. Thank you again Kelly!
Kelly is responsive, knowledgeable, and informative. No matter what questions we had, she had answers right away and explained them in a way we understood.
I worked with Kelly to buy my home and given my wonderful experience, I have now sent several of my clients to work with her! Clients — who had poor with other lenders— have come back delighted with Kelly’s service. What makes Kelly outstanding ? 1. Timely, answers emails/ texts very quickly 2. Educational, she will walk you through every part of the process and you genuinely leave understanding it! 3. Realistic, she will work within your budget, especially helping you understand your monthly cash flow. Kelly is honest and dependable. For example: a friend of mine went though a big bank for her mortgage loan and thought she got a (slightly) better mortgage rate than I did. Turns out this friend had agreed to buying interest rate points without understanding them (hence the lower rate) and had to bring over $10k more than expected to her closing ! Meanwhile Kelly had explained IR points to us and the pros and cons and we made our decision. There were no surprises with Kelly. And our mortgage closing docs were ready to go even faster than originally quoted! We had such an easy closing all due to Kelly, her team, and their timeliness and precision! Thank you Kelly for taking care of me, my family, and now my clients !
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about total mortgage
At Total Mortgage, we work hard to make it easy. Since 1997, we've combined the personal service and accountability of a local lender with the low rates and product selection of one of the big guys. No matter the loan, we’re with our borrowers every step of the way, from application to closing. It’s no wonder we are a five-star rated lender on Zillow.
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