our mission

Make home financing clearer, faster, and more human so every borrower feels confident from application to closing

about us

Total Mortgage was founded in 1997 by John Walsh, a former loan officer who saw firsthand that the industry could be better. He built a company designed to truly support loan officers and the way they actually work.

What started as a three-person operation has grown into a national lender with more than 450 employees. During the 2007 housing crisis, one principle guided every decision: only approve loans we knew our borrowers could afford. That discipline helped us navigate one of the most challenging times in the industry and it continues to define who we are today.

Our culture is built on support, collaboration, and a willingness to step in for one another. That mindset carries through to how we serve our borrowers. We don’t just quote rates, we problem-solve, educate, and guide people toward responsible paths to homeownership.

As we continue to grow, we remain focused on raising the standard. We invest in our people, processes, and technology, while actively listening to feedback from those doing the work every day.

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What our clients say

Great service to find the best mortgage for the first time homebuyers!

Elena P.

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What our clients say

Best experience ever!! Glenn is THE BEST No words to say how grateful my family & I are for the exceptional service Glenn provided. God bless you!!

Stacy S.

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What our clients say

Our whole experience with Total Mortgage was beyond our expectations! Derick was amazing, and kept us informed of every step in the process. He also recommended a realtor, who worked hard making sure we found the perfect home for our family. Derick and Vanessa litteraly worked day and night for us! Including weekends!! Our family is very thankful for Total Mortgage and the team of people they work with, including the legal team, to make home ownership possible! Thank you, The Elliott Family

L E.

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What our clients say

I first came across Shane in some google searching in 2024, and at that point he helped me realize we weren't in position yet to make a purchase. We continued slowly eyeing the market for the next couple years and Shane stayed in touch, occasionally checking in to see how we were doing and give an update on rates. Fast forward to 2026, we finally decided we wanted to fully engage in the homebuying process, and Shane was ready to go to bat for us right away on short notice. We (luckily) had an unusually fast process of finding a home we liked and having an offer accepted, and Shane was ready with our pre-approval and full mortgage process, guiding us as first time homebuyers through the process and responding quickly to all our texts and calls with questions. Along the way Shane also made some savvy, smart, creative recommendations that helped us nail the purchase and drew compliments from my real estate agent. Basically, you want Shane on your team as you go through the homebuying process (especially if it's your first time), you'll feel confident and supported the whole way!

Peter M.

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What our clients say

Zach is very knowelegable and passionate about his profession. Most questions I had as a first time homebuyer he could answer off the top of his head, and any he could not he got back to me within 24 hours. His eagerness to help was a bit offputting at first, but once I realized he was just happy to help and provide all the information, it became a very positive quality. Thank you very much for helping me through the purchase of my first house.

Liam B.

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What our clients say

My experience with Victoria Possidento and Total Mortgage was excellent. I felt that I was dealing with someone who understood my needs. There are a lot of moving parts to buying a home and getting financing. It felt good to know I was working with a knowledgeable and experienced agent.

Mary (.

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What our clients say

The best experience we've had purchasing a new home. Efficient, communicative and a true pleasure working with Alesia and Ali! Highly recommend Total Mortgage.

Danamarie T.

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What our clients say

Nancy provides exceptional service to her clients. She is patient, thorough and provides great communication every step of the way.

Monica V.

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What our clients say

I was having a hard time getting my bank to help me when i was looking to purchase my home. Charlie was very professional, patient and worked with me until he found the best way to help me. I refinanced that same house (lower rate) with Charlie. I am recommending to all my friend needing help.

Carine K.

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What our clients say

We had such a great experience working with Stephen throughout our home-buying and mortgage process! From the very beginning, Steve was incredibly knowledgeable and helpful. He answered all of our questions thoroughly and always took the time to make sure we understood everything. Buying a home can be stressful, but Stephen made the mortgage process feel easy and manageable. We always felt comfortable reaching out to him, and he was responsive and supportive every step of the way. We truly appreciate everything he did for us and would highly recommend him to anyone looking for a knowledgeable and trustworthy mortgage lender!

Ashlie F.

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