our mission

Make home financing clearer, faster, and more human so every borrower feels confident from application to closing

about us

Total Mortgage was founded in 1997 by John Walsh, a former loan officer who saw firsthand that the industry could be better. He built a company designed to truly support loan officers and the way they actually work.

What started as a three-person operation has grown into a national lender with more than 450 employees. During the 2007 housing crisis, one principle guided every decision: only approve loans we knew our borrowers could afford. That discipline helped us navigate one of the most challenging times in the industry and it continues to define who we are today.

Our culture is built on support, collaboration, and a willingness to step in for one another. That mindset carries through to how we serve our borrowers. We don’t just quote rates, we problem-solve, educate, and guide people toward responsible paths to homeownership.

As we continue to grow, we remain focused on raising the standard. We invest in our people, processes, and technology, while actively listening to feedback from those doing the work every day.

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What our clients say

Denise was a pleasure to work with. She made the entire process smooth and efficient, and we were able to close in less than two weeks with a great rate. She was always prompt, knowledgeable, and responsive. I highly recommend her!

Victor J.

google

What our clients say

My husband and I had an absolutely amazing experience working with Kelly at Total Mortgage! From the very beginning she was incredibly knowledgeable, responsive, and always so easy to get ahold of, which was extremely important to us as we had difficulties from the very beginning gaining basic information from other lenders. When we were making offers, she was always ready to jump in and get us whatever we needed, which made such a difference in a stressful and competitive market. As first-time homebuyers, we had what felt like an endless amount of questions, and Kelly answered every single one with patience and made sure we actually understood everything throughout the process. We never felt like we were bothering or asking too much. Once our offer was accepted, Kelly kept everything moving incredibly quickly and made the entire mortgage and closing process feel so much easier then we expected. She was on top of everything from start to finish, and we always felt like we were in great hands. We truly could not have asked for a better experience. We are so grateful for everything she did to get us into our new home and would recommend her without hesitation!

Stephanie A.

google

What our clients say

I first came across Shane in some google searching in 2024, and at that point he helped me realize we weren't in position yet to make a purchase. We continued slowly eyeing the market for the next couple years and Shane stayed in touch, occasionally checking in to see how we were doing and give an update on rates. Fast forward to 2026, we finally decided we wanted to fully engage in the homebuying process, and Shane was ready to go to bat for us right away on short notice. We (luckily) had an unusually fast process of finding a home we liked and having an offer accepted, and Shane was ready with our pre-approval and full mortgage process, guiding us as first time homebuyers through the process and responding quickly to all our texts and calls with questions. Along the way Shane also made some savvy, smart, creative recommendations that helped us nail the purchase and drew compliments from my real estate agent. Basically, you want Shane on your team as you go through the homebuying process (especially if it's your first time), you'll feel confident and supported the whole way!

Peter M.

zillow

What our clients say

Marco made himself available to help us identify the right product for our home purchase. He was responsive, helpful and very easy to work with. I would recommend.

Rsw

zillow

What our clients say

Joanne was great! Very helpful, responsive, and just an overall great experience.

Jeff S.

google

What our clients say

Blaine is the hardest worker you will ever find in the mortgage business. He is very knowledgeable and make sure every borrower he helps fully understands the entire process of obtaining financing. I highly recommend him and his team, for your home financing needs, so your loan closes smoothly and on time.

Kim K.

google

What our clients say

We had a fantastic experience working with Nicholas on the purchase of our new home in Florida. He helped us navigate our best financing options, kept communication clear and constant, and got us closed right on time. We'd definitely use Nicholas again and highly recommend his services!

Paola D.

google

What our clients say

One on one with our consultant. Set me up with Homeowners Ins. Very timely and detailed requirements. Rate the experience 5 Stars

Paul B.

thelenderlist

What our clients say

Extremely helpful throughout the entire process and answered all of my questions promptly and thoroughly! Highly recommend especially for first time buyers!

Vyshnavi K.

google

What our clients say

My mom and I just closed recently on a home. We had a lot of unexpected hurdles beyond anyone’s control. Aileen managed all of those obstacles with ease with a very positive attitude. She talked me off the ledge several times of which I am very thankful. I will recommend Aileen And total mortgage Every time the subject comes up. Kudos to Aileen two thumbs up and 10 stars James Brown

James B.

google