our mission

Make home financing clearer, faster, and more human so every borrower feels confident from application to closing

about us

Total Mortgage was founded in 1997 by John Walsh, a former loan officer who saw firsthand that the industry could be better. He built a company designed to truly support loan officers and the way they actually work.

What started as a three-person operation has grown into a national lender with more than 450 employees. During the 2007 housing crisis, one principle guided every decision: only approve loans we knew our borrowers could afford. That discipline helped us navigate one of the most challenging times in the industry and it continues to define who we are today.

Our culture is built on support, collaboration, and a willingness to step in for one another. That mindset carries through to how we serve our borrowers. We don’t just quote rates, we problem-solve, educate, and guide people toward responsible paths to homeownership.

As we continue to grow, we remain focused on raising the standard. We invest in our people, processes, and technology, while actively listening to feedback from those doing the work every day.

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What our clients say

This is my second time working with Tim and somehow he's gotten better, this was streamlined and Tim kept me updated and informed all throughout the process. Returned calls and e-mails in a timely manner and gave me all the necessary information that i could use so as to make a decision.

Anthony S.

zillow

What our clients say

Vince was great to work with! He went above and beyond for us to get our forever home & answered any questions we had without hesitation.

Brooke S.

google

What our clients say

One on one with our consultant. Set me up with Homeowners Ins. Very timely and detailed requirements. Rate the experience 5 Stars

Paul B.

thelenderlist

What our clients say

(Translated by Google) We have a long history together, I've been her client for over 10 years. I'm so grateful to God for her life and her work. Thank you so much for always helping me 24/7, you're a wonderful person. Thank you so much! (Original) Longa historia juntos sou cliente dela a mais 10 anos so gratidao a Deus pela vida dela e pelo trabalho muito obrigado por me ajudar sempre 24/7 pessoa maravilhosa muito obrigado muito obrigado

Alexandre A.

google

What our clients say

Joanne was super helpful and made sure I understood every part of the process, and she made buying my first home feel a lot less scary!! 10/10!!!

Taylor C.

google

What our clients say

I’ve worked with Anne Marie for 2 mortgages and a refinance. She has also worked with my entire family on their mortgages and refinances over the past 20+ years. She is incredibly knowledgeable and so extremely hardworking. The process happens so quickly, seamlessly, and painlessly that it’s so evident that she is putting in major time, care, and effort behind the scenes. I won’t use anyone else and I have and would continue to recommend her to anyone.

Kara B.

google

What our clients say

Couldn't have asked for a smoother process. The whole team was responsive and answered all my questions making me feel comfortable from start to finish. Thank you!

Shiela A.

google

What our clients say

Thank you for all your help; I appreciated you being there to assist me in all that was needed.

Cynthia F.

google

What our clients say

If you're looking for a mortgage expert, look no further than Debora Valdes. From start to finish, Debora exemplifies professionalism and efficiency. Her extensive knowledge of the mortgage industry not only made the process seamless but also gave me confidence that I was making the right decisions. Debora's responsiveness and attention to detail are truly remarkable. She took the time to answer all my questions, ensuring I understood each step along the way. Her ability to secure my mortgage in a timely manner was impressive, and she kept me informed throughout the entire process. In a world where customer service can often fall short, Debora stands out as an exceptional professional. I wholeheartedly recommend her to anyone in need of mortgage assistance. You won't be disappointed!

Roger C.

google

What our clients say

Richard is extraordinarily helpful and knowledgeable. He responds timely to any questions and is very thorough and detailed in his explanations. Most highly recommended!

Claire

google