our mission

Make home financing clearer, faster, and more human so every borrower feels confident from application to closing

about us

Total Mortgage was founded in 1997 by John Walsh, a former loan officer who saw firsthand that the industry could be better. He built a company designed to truly support loan officers and the way they actually work.

What started as a three-person operation has grown into a national lender with more than 450 employees. During the 2007 housing crisis, one principle guided every decision: only approve loans we knew our borrowers could afford. That discipline helped us navigate one of the most challenging times in the industry and it continues to define who we are today.

Our culture is built on support, collaboration, and a willingness to step in for one another. That mindset carries through to how we serve our borrowers. We don’t just quote rates, we problem-solve, educate, and guide people toward responsible paths to homeownership.

As we continue to grow, we remain focused on raising the standard. We invest in our people, processes, and technology, while actively listening to feedback from those doing the work every day.

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What our clients say

Samson and Matthew took on a lot with this purchase, yet they handled everything perfectly. I truly appreciate what the team did.

Tommy K.

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What our clients say

Denise Peach’s team is exceptional. They are incredibly honest and helped us secure the best rate for a home loan in a highly competitive market. A special shout-out to Wyatt, who guided us through every step of the process and made it appear effortless.

Jitendra K.

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What our clients say

Shane was an absolute consummate professional throughout our process of buying our first home. If you need a mortgage professional, Shane is the person you need to be speaking to. Shane was extremely knowledgeable, including minute-to-minute real world updates on the market - he was on the phone with us at all hours to explain every detail of our loan, and even helped us monitor the stock market and geopolitical news to make informed decisions that ultimately led us to have a winning mortgage contract. Shane knew exactly how to best represent our interests and get us an affordable mortgage and rates that worked for us. When you need an honest and reliable mortgage banker, I cannot recommend Shane enough. Thank you Shane!

Kevin

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What our clients say

I've worked with Shane several times with different buyers in Guilford and Killingworth CT. Each time he is able to deliver as promised on time and our buys are happy. I can always reach him after 5pm and on the weekends when I need him most. I would Highly recommend Shane to anyone interested in buying or refinancing a home.

Cory T.

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What our clients say

As a realtor I am often asked for a referral to a good loan officer. Joselyn Bryant is always at the top of the list. She truly cares about the people she helps. For her it's not just about getting a loan to the closing table. It's making sure her clients have the right loan product for them. She's actually spent months counseling individuals on how they can improve their credit to get better rates. She's incredibly responsive and highly knowledgeable. Simply put - she's the best!

Colleen C.

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What our clients say

If you need a loan officer at Total Morgage, ask for Blaine. Young, energetic, professional and on top of everything. He made our closing smooth, fast, and stress-free. He helped both me and a close family member — both were flawless. 10/10!

Wills P.

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What our clients say

I couldn’t recommend Total Mortgage more!! Working with Matt was so simple and easy. We went into office, looked over numbers and budget and he was able to make something so intimidating and stressful easy to understand. Matt answered every question through the process and made what I thought would beyond difficult a breeze! If you need a place for your mortgage look no further!

Chantal C.

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What our clients say

My experience was quite exceptional, all questions asked was answered in a timely manner. A applauded all the employees who was apart of this journey with myself and family. Thank you all very much!

Janet P.

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What our clients say

I had a wonderful experience buying my first home with Scott Wachtel at Total Mortgage! Scott made the entire process feel much less overwhelming by taking the time to explain everything clearly and answer all of my questions every step of the way. He was always helpful, patient, and made sure I felt confident throughout the process. He even took the time to attend my closing, which meant so much! I couldn't recommend Scott enough, especially for first-time homebuyers!

Morgan L.

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What our clients say

I can't say enough great things about working with Jason Girardin. I've had the pleasure of working with him both personally and professionally, and he is truly exceptional. He is knowledgeable, responsive, dependable, and goes above and beyond to make the mortgage process as smooth and stress-free as possible. He genuinely cares about his clients, is always available to answer questions, and consistently delivers outstanding service. As both a homeowner and a real estate professional, I know how important it is to have someone you can trust, and he is exactly that. I recommend him without hesitation to anyone looking for an outstanding mortgage broker!

Jamie M.

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