Total Mortgage Our Story

our story

In 1997, loan officer John Walsh started a mortgage company. It came as the result of years in the industry; he had the experience, the know-how, and a briefcase full of big ideas – so it was a natural choice to get started.

Over the next decade, his company grew from a tiny three-person shop to a national lender. And when the housing crisis leveled the mortgage industry in 2007, Total Mortgage was one of the few lenders to stay intact. We owe that to a single choice John had made years earlier...

Other lenders were making a fortune by putting borrowers in homes they would never be able to pay for, signing off on the very deals that led to the recession. We only offered the loans that we knew our borrowers could afford.

No matter how large we grow, we'll never forget how that decision saved both us and our borrowers. And in our post-recession success, we've become the kind of lender that can really do it all. We're proud to provide homebuyers with the service and integrity of a hometown bank while also offering all the same benefits as the big guys. That's our mission – to provide local lending expertise at the national level.

Our Reputation

our reputation

It feels a little weird to brag about ourselves. Instead, we'll let some complete strangers take this one.

In 2016, Hearst Media Group named us one of the Top Workplaces in Connecticut, and over the last 7 years, Inc. Magazine has singled us out as one of the fastest growing US companies 4 times.

Most importantly, we've also gotten the thumbs up from our customers. We're a 5 star lender on Zillow with over 300 reviews, and we have an 5 star review on Google.

You know the secret to our effectiveness? Whether we're working hard on your loan or kicking back after hours in the company game room, we're always on the same team.

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What our clients say

Work with mateo good experience very good guy respond to all my cuestion good communication.

Junior B.

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What our clients say

I had such a great experience with everyone on this team from beginning to end. I was always informed on where I was at in my loan process, the representatives of the company were all fantastic to communicate with, and I got SUCH an amazing interest rate with them in today’s market! Thank you total mortgage!

Austin B.

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What our clients say

Jim and Kim where amazing through out the whole process! They explained everything and where available any time I had any questions! As a first time home buyer they made it very simple to understand and helped me through everything! Highly recommend them!

Elizabeth S.

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What our clients say

Very timely service, great team, great communication. I have been using TM a few times for my own loans and I refer others as well. Charlie Masse and mortgage force team are highly skilled and professionals.

Jose R.

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What our clients say

Professional and personable staff who are communicative and know the landscape. A+, as always.

Harold P.

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What our clients say

From beginning to end was Awesome and I loved working with Denise!

Patricia S.

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What our clients say

I would like to sincerely thank Melissa for her outstanding support throughout this process. Her responsiveness, clarity, and attention to detail made a significant difference, especially given how complex this transaction was and the coordination required between multiple parties. I also appreciate the support from Denis and Jani — the entire team worked professionally and efficiently to get us to the finish line. Thank you for guiding us every step of the way!

Larysa A.

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What our clients say

The entire process was not easy but,Anthony and team members were able to make it happen in a way that made it possible. Thank you! Anthony Roger and Karlene

Roger B.

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What our clients say

Dana was exceptional throughout my entire mortgage process. She was honest, unbiased, and very clear about what would and would not work, which I truly appreciated. When things felt uncertain or stalled, she helped me regroup, adjust, and move forward with a plan. Her communication was consistent, her explanations were clear, and she was always willing to take the time to walk through concerns without pressure. During a process that often felt like it might fall apart, Dana was steady, professional, and incredibly supportive. She was far more than a mortgage loan officer — she was exactly the kind of person you want on your team!

Keysha C.

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What our clients say

I had the best team to help me through the home purchase process- Mr J Lopez thank you for your help, support and professionalism!

Elitsa C.

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