Total Mortgage Our Story

our story

In 1997, loan officer John Walsh started a mortgage company. It came as the result of years in the industry; he had the experience, the know-how, and a briefcase full of big ideas – so it was a natural choice to get started.

Over the next decade, his company grew from a tiny three-person shop to a national lender. And when the housing crisis leveled the mortgage industry in 2007, Total Mortgage was one of the few lenders to stay intact. We owe that to a single choice John had made years earlier...

Other lenders were making a fortune by putting borrowers in homes they would never be able to pay for, signing off on the very deals that led to the recession. We only offered the loans that we knew our borrowers could afford.

No matter how large we grow, we'll never forget how that decision saved both us and our borrowers. And in our post-recession success, we've become the kind of lender that can really do it all. We're proud to provide homebuyers with the service and integrity of a hometown bank while also offering all the same benefits as the big guys. That's our mission – to provide local lending expertise at the national level.

Our Reputation

our reputation

It feels a little weird to brag about ourselves. Instead, we'll let some complete strangers take this one.

In 2016, Hearst Media Group named us one of the Top Workplaces in Connecticut, and over the last 7 years, Inc. Magazine has singled us out as one of the fastest growing US companies 4 times.

Most importantly, we've also gotten the thumbs up from our customers. We're a 5 star lender on Zillow with over 300 reviews, and we have an 5 star review on Google.

You know the secret to our effectiveness? Whether we're working hard on your loan or kicking back after hours in the company game room, we're always on the same team.

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What our clients say

Working with Nick and his team was truly one of the best parts of the home‑buying process. From the very first conversation, they were professional, knowledgeable, and incredibly responsive. They took the time to explain every step clearly, answered all of our questions (often before we even knew to ask them), and made what can be a stressful process feel smooth and manageable. Their attention to detail, transparency, and proactive communication gave us complete confidence throughout the process. Deadlines were met without issue, expectations were clearly set, and we always felt like a priority—not just another transaction. I would recommend Total Mortgage without hesitation to anyone looking for a trustworthy, highly competent, and genuinely caring professional team. We are so grateful for their guidance and support and would absolutely work with them again.

Elizabeth R.

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What our clients say

Brendan and his team worked hard at making sure the process was simple and as easy as could be with the priority of getting you to that closing date. Would recommend them to everyone.

Cameron P.

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What our clients say

Kevin was amazing throughout the whole process. He did an amazing job.

Chandrapaul T.

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What our clients say

Working with Leasly was a fantastic experience. She was quick, knowledgeable, and incredibly adept at guiding me through the process. Her friendly and helpful approach, along with her excellent communication, made everything smooth. I’m very happy with the service she provided and highly recommend her!

Diana A.

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What our clients say

I am very grateful to have had Alesia and Ali during my homebuying process. They were regularly available to take my calls, were quick to answer my questions, and remedied any stressors I had. My experience was pleasant all around because of them.

Vincent B.

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What our clients say

Alesia was absolutely incredible! It was our first home purchase so we did not know what to expect. We heard that the process can be daunting and overwhelming. We did not have that experience at all! Alesia was incredibly organized, we trusted her guidance, and were able to get everything completed early!

Siobhan P.

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What our clients say

Melissa Speer, NLMS #1143215, was the absolute best! I'll never use anyone else

Chiemi W.

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What our clients say

Chuck was amazing!! He guided us through literally every single step. Chuck made a crazy rollercoaster into a fun experience that has lead us to our new home, that we are going to have so many memories in.

Brianna R.

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What our clients say

Total Mortgage delivered an exceptional experience from start to finish with a family vibe. Christopher Bravo guided us through every step of the loan process with clarity, confidence, and genuine care. He ensured we understood all our options, kept us fully informed, and went out of his way to work with us after hours around our crazy schedules. If you are looking for a mortgage team that is knowledgeable, trustworthy, and truly committed to its clients, Total Mortgage is an outstanding choice for your journey. Christopher Bravo’s service was exceptional; an easy five star experience.

Christopher D.

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What our clients say

Carrie was the absolute best!! She helped me through every step of the way and was there to assist whenever I needed it! Very grateful to have worked with her!

Linda D.

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