Total Mortgage Our Story

our story

In 1997, loan officer John Walsh started a mortgage company. It came as the result of years in the industry; he had the experience, the know-how, and a briefcase full of big ideas – so it was a natural choice to get started.

Over the next decade, his company grew from a tiny three-person shop to a national lender. And when the housing crisis leveled the mortgage industry in 2007, Total Mortgage was one of the few lenders to stay intact. We owe that to a single choice John had made years earlier...

Other lenders were making a fortune by putting borrowers in homes they would never be able to pay for, signing off on the very deals that led to the recession. We only offered the loans that we knew our borrowers could afford.

No matter how large we grow, we’ll never forget how that decision saved both us and our borrowers. And in our post-recession success, we’ve become the kind of lender that can really do it all. We’re proud to provide homebuyers with the service and integrity of a hometown bank while also offering all the same benefits as the big guys. That’s our mission – to provide local lending expertise at the national level.

Our Reputation

our reputation

It feels a little weird to brag about ourselves. Instead, we’ll let some complete strangers take this one.

In 2016, Hearst Media Group named us one of the Top Workplaces in Connecticut, and over the last 7 years, Inc. Magazine has singled us out as one of the fastest growing US companies 4 times.

Most importantly, we’ve also gotten the thumbs up from our customers. We’re a 5 star lender on Zillow with over 300 reviews, and we have an 5 star review on Google.

You know the secret to our effectiveness? Whether we’re working hard on your loan or kicking back after hours in the company game room, we’re always on the same team.

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What our clients say

The total mortgage experience was truly amazing. I love how you enter your info in one time and it is then automatically entered for you on every document you would ever need to fill out in the future. That feature sure saved a lot of time. In addition, being able to do the entire mortgage remotely was awesome. In fact, I can honestly say that everything about this company is specifically designed to save the customer time and make the whole mortgage process as easy, simple, and stress-free as possible for the costomer. Then there was my loan officer, Wendy. She was so friendly and helpful. This was my first mortgage and I admit I didnt know much abot mortgages going into the process. Before I found Wendy I went to several other banks and dealt with many other loan officers. All of the others used bank jargon that I had never heard before. It was like they were speaking Chinese. However, Wendy went slow with me and used terminolgy I understood. From our first conversation I knew Wendy and Total Mortgage were the company for me. I can promise that if you go with Total Mortgage, you will be very happy. Thank you Wendy and Total Mortgage.

Jeffrey A.

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What our clients say

Great team. Supportive every step of the way all the way to the close. Everyone is very knowledgeable and take pride in their work.

Juan R.

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What our clients say

Alesia and Ali were extremely helpful and attentive! Would highly recommend using them!

Matthew C.

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What our clients say

We worked with Hayley, she was extremely professional, helpful and a joy to work with! She went above and beyond to help me with the process!

Jeremy S.

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What our clients say

Terry and his team made the tedious mortgage process a breeze. There were updates on the progress every step of the way. Thanks again, it was a pleasure working with you. Russ

Russell L.

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What our clients say

Service was great, Dee always answered my questions very quickly and was always available.

Marlin A.

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What our clients say

Jim and Kim where amazing through out the whole process! They explained everything and where available any time I had any questions! As a first time home buyer they made it very simple to understand and helped me through everything! Highly recommend them!

Elizabeth S.

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What our clients say

Jose Castro was very accommodating and extremely helpful. He made this process effortless.

Jonathan A.

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What our clients say

Fast and efficient service. Excellent communication. You are babied through every step.

Geraldine F.

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What our clients say

My wife and I were very happy with the entire loan process. We cant say enough how grateful we are to have worked with Victoria Posidento. She is excellent at what she does and made the whole process incredibly easy from start to finish!!

Patrick R.

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