Total Mortgage Our Story

our story

Total Mortgage was founded in 1997 by John Walsh, a former loan officer who saw firsthand that the industry could be better. He built a company designed to truly support loan officers and the way they actually work.

What started as a three-person operation has grown into a national lender with more than 450 employees. During the 2007 housing crisis, one principle guided every decision: only approve loans we knew our borrowers could afford. That discipline helped us navigate one of the most challenging times in the industry and it continues to define who we are today.

Our culture is built on support, collaboration, and a willingness to step in for one another. That mindset carries through to how we serve our borrowers. We don’t just quote rates, we problem-solve, educate, and guide people toward responsible paths to homeownership.

As we continue to grow, we remain focused on raising the standard. We invest in our people, processes, and technology, while actively listening to feedback from those doing the work every day.

Goal:

Our goal is simple: to make home financing clearer, faster, and more human leaving every borrower feel more confident from application to closing.

Our Reputation

our reputation

It feels a little weird to brag about ourselves. Instead, we'll let some complete strangers take this one.

In 2016, Hearst Media Group named us one of the Top Workplaces in Connecticut, and over the last 7 years, Inc. Magazine has singled us out as one of the fastest growing US companies 4 times.

Most importantly, we've also gotten the thumbs up from our customers. We're a 5 star lender on Zillow with over 300 reviews, and we have an 5 star review on Google.

You know the secret to our effectiveness? Whether we're working hard on your loan or kicking back after hours in the company game room, we're always on the same team.

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What our clients say

Manny fought for me when it seemed there wasnt a way.

Shane A.

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What our clients say

"I'm thrilled to share that my experience with Total Mortgage was absolutely spectacular! As a first-time homebuyer, I was nervous about navigating the mortgage process, but their team made it a breeze. From the initial consultation to closing day, they were knowledgeable, responsive, and truly invested in helping me find the perfect loan for my needs. Their guidance and support made buying my dream home a joy. If you're looking for a seamless and stress-free mortgage experience, I highly recommend Total mortgage

Jason A.

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What our clients say

Charlie is one of the best lender i every met he n his team make my home buying so stress free n do help I would give him 1000 out of 1000 rating any one lookin for the best lender hit Charlie from total mortgage he so peaceful n help full he will always be my number 1 lender

Davya I.

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What our clients say

Natalie and Kimberly were thoughtful, responsive and thorough. The portal was incredibly easy to use, uploading docs was simple and efficient. The team kept me posted every step of the way, and I couldn’t be happier with the services they provided! They made a potentially stressful process smooth and simple. Highly recommend!!

Jessica S.

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What our clients say

Denise is amazing and a pleasure to work with. I never once had to leave a voicemail as she always took my call. Always available and always willing to help me navigate the process. OUTSTANDING!!

Shawn G.

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What our clients say

During my transition from an overseas assignment back to the United States, I encountered the typical uncertainties associated with such a move. Throughout this process, every concern I raised was met with courtesy, understanding, and support. Samson Doyle demonstrated exceptional professionalism, ensuring that every aspect of my homebuying experience proceeded smoothly with minimal disruptions. Any issues that arose were addressed promptly and effectively. I greatly appreciate Samson and Total Mortgage’s dedication and commitment to making this transition as seamless as possible.

Stephanie R.

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What our clients say

I just to regret I use mortgage thank you I’m very happy for your service

Mirlaine P.

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What our clients say

Denise and Allie were very knowledgeable and responded quickly to inquiries. Definitely very helpful for a first time homebuyer.

Gabrielle S.

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What our clients say

Domenic was very patient and explained the entire process to me. They were great to work with!!

Bridget S.

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What our clients say

Denise is INCREDIBLE, Tencious and incredible with the details-- LOVE her and her team. Shout out to Jani who kept me close during our closing process-- So so Good!

Jelanna M.

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