The constant communication with Darren Kapplan, his energy and ability to walk me through the process along with the software Total Mortgages uses that updates you at every stage of the process.

The loan officer George was very patient and knowledgeable in what he was doing.

As first-time homebuyers, my husband and I were nervous about the entire mortgage process but Andy made it so much easier than we expected. He was incredibly hands-on from start to finish, always answered the phone, and took the time to thoroughly explain every step along the way. No question was too small and he never made us feel like we were bothering him. We closed on our home and couldn’t be happier with the experience. We will absolutely be working with Andy again in the future and would recommend him to anyone looking for a loan officer who truly goes above and beyond for his clients.

It a wonderful pleasure working with John Goscilla as my loan officer he pretty fast on getting everything done I would recommend him to anyone looking too purchase their home.

Don, John, and Ashely were great to work with! They all answered any questions I had quickly, while still taking the time to make sure I understood the answers. I asked Don to run the numbers on multiple houses I toured, and he was always very responsive in a timely manner.

There were several unavoidable delays in our loan process which we caused. Despite these delays, Total Mortgage was able to adjust and satisfy our needs. Thank you for the extra effort.

Nic Fabian (and his team) was by far the best and most supportive loan officer I have ever dealt with. He was responsive, professional, and delivered when it mattered. I wasn’t just another number. I mattered and I was treated with respect. All the anxiety and stress that everyone goes through when buying a house, Nic was the calm, prepared person to guide me and my family. I can’t say enough good things to describe how amazing and uplifting this experience was. If I ever decide to buy another property, Nic Fabian is the first person I am calling every time! Total Mortgage has made this event a very special one. Thank you!

Ed Gosslein & Jason Myatt were very professional and very helpful throughout the process.

Ms. Wendy was great as this was our first home purchased in Guam. She was very good at communicating and helping us through the process as it can be very different and confusing. Ms. Wendy was knowledgeable and professional and looked out for our best interest. Would definitely recommend her and Total Mortgage.

Very easy experience. Zachary Rathjen was wonderful to work with. He was very responsive, explained the process well, and answered all my questions. I appreciated the fact that he would get on the phone to explain something in addition to responding via email. Overall it was a positive experience during a very stressful time.