Total Mortgage Our Story

our story

Total Mortgage was founded in 1997 by John Walsh, a former loan officer who saw firsthand that the industry could be better. He built a company designed to truly support loan officers and the way they actually work.

What started as a three-person operation has grown into a national lender with more than 450 employees. During the 2007 housing crisis, one principle guided every decision: only approve loans we knew our borrowers could afford. That discipline helped us navigate one of the most challenging times in the industry and it continues to define who we are today.

Our culture is built on support, collaboration, and a willingness to step in for one another. That mindset carries through to how we serve our borrowers. We don’t just quote rates, we problem-solve, educate, and guide people toward responsible paths to homeownership.

As we continue to grow, we remain focused on raising the standard. We invest in our people, processes, and technology, while actively listening to feedback from those doing the work every day.

Goal:

Our goal is simple: to make home financing clearer, faster, and more human leaving every borrower feel more confident from application to closing.

Our Reputation

our reputation

It feels a little weird to brag about ourselves. Instead, we'll let some complete strangers take this one.

In 2016, Hearst Media Group named us one of the Top Workplaces in Connecticut, and over the last 7 years, Inc. Magazine has singled us out as one of the fastest growing US companies 4 times.

Most importantly, we've also gotten the thumbs up from our customers. We're a 5 star lender on Zillow with over 300 reviews, and we have an 5 star review on Google.

You know the secret to our effectiveness? Whether we're working hard on your loan or kicking back after hours in the company game room, we're always on the same team.

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What our clients say

John performed exceptionally well and I anticipate collaborating with him again in the near future.

Kaliyan B.

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What our clients say

Working Blaine was great experience. As a first time home buyer I didn’t have the experience to navigate my way to purchasing my home. Blaine is knowledgeable and truly goes above and beyond. He educated me on the entire process and was there every step of the way. I hope to work with Blaine in the future when it is time obtain my next property.

Demitrios W.

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What our clients say

We had a great experience with Total Mortgage! We had some unusual circumstances, and Eva was able to find a program that worked well for us. She was quick to respond, which was much appreciated! Their app made it easy to add needed docs to our file, as well.

Julie O.

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What our clients say

Lisa was a true gem throughout this entire process. She communicated with remarkable clarity and efficiency, ensuring that every detail was understood. Her responsiveness and thoughtful approach made navigating challenges feel seamless and effortless.

Laprisha B.

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What our clients say

The process was clear and simple! There were minor issues with the app itself, the links in the email worked better than the app. The loan officers were sweet and kind, they clearly explained and made excellent advices.

Sophia S.

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What our clients say

Chuck was there for us every step of the way, with every question we had after house tours, sharing piti payment costs with us for offers and watching market trends to ensure we felt we were getting the best rate possible. He was always available to hop on a call and made sure we got the deal through. We felt confident in Chuck's market expertise for us to make a strong offer in a competitive market. Thank you to Chuck!

Timothy M.

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What our clients say

Darren made this entire process feel smooth, stress-free, and genuinely exciting from start to finish. He was incredibly responsive, knowledgeable, and always took the time to explain everything clearly. You can tell he truly cares about his clients and goes above and beyond to make sure they feel supported every step of the way. I couldn’t have asked for a better lender and would recommend Darren to absolutely anyone looking for someone trustworthy, hardworking, and amazing at what they do!

Theresa B.

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What our clients say

Oh my God I can’t thanks Nathali and Ray enough for the patient they have with me Thamas also.total mortgage I’m proud of your teams.I want to say thank very much for your help.I will continue to refer my friends .

Jhislaine D.

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What our clients say

The whole team was prompt, patient, and worked hard to help us throughout the process, from offer to close. Matt offered sound advice and support in the offering process and, along with the rest of his team, was able to get us over the closing line quickly so we could move right into our dream home. Huge thanks to Total Mortgage!

Rachel M.

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What our clients say

My loan officer brett he did have an awesome job. He was on point. It was my pleasure working with him a couple of occasions. I never met him all my process and getting a loan I deal with himthrough email text messaging or on the phone thank you so much for working with me Brett just keep on doing what you do Best making people happy and thank you for making my new chapter in my life

Elwood G.

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