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about me

Mark Zaia's background, management skill, and real life work experience sets him apart from the other mortgage brokers and bankers. After graduating with a B.A. in Business from Lynchburg College in 1982, Mark began his career on Wall Street working for Merrill Lynch as a financial advisor. After several years of working with high net worth individuals and corporate institutions in an advisory role, Mark turned his energy to sales management.

client testimonials

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Mark made us feel at ease in the process, he locked in a great rate and was available to answer all of our questions in a timely manner.

Vanessa Balyuk

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Mark and his team were extremely helpful, thorough and attentive to our needs and helped guide us every step of the way thru our closing process.

Eugene Balyuk

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Mark and his team at Total Mortgage are first class all the way around. Mark has a remarkable feel for the market conditions and thanks to him, we were able to lock in a great rate when rates were doing nothing but going up. You can't teach that. It comes with experience, and that's what you'll get with Mark - an experienced professional that genuinely cares about putting his clients in the best and secure position for their new homes.

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Frank Rukaj

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Mark is extremely profesional, and honest. You’ll know exactly what to expect from the beginning, Him and his team exceded my expectations. I’ll highly recommend him.

Lourdes Giudice

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Mark exceeded my expectations! He is extremely knowledgeable, responsive, and honest. He and his incredible team made the entire stressful process of obtaining a mortgage a breeze. I highly recommend him!

lourdes giudice1

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Mark found us the absolute best deal, working to secure financing 6 months in advance for our new construction home. By the time we closed, interest rates had increased 2.5%. Throughout the process, Mark communicated clearly and often, answering all of my questions and making me feel confident in my choice to go with him. Time and time again, he made it clear that he loves what he does. His passion and dedication are saving me several hundred dollars each month in interest payments!

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Zachary Kulis

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The decision to with Mark and Total Mortgage was one of the best we’ve ever made. We had been working with a big bank, which was rigid and unhelpful, when a friend referred us to Mark. He made it possible for us to lock in loan at a great rate, while our home was being built, and thereby avoid today’s market chaos. Throughout the process, he answered our questions thoroughly and quickly. Total Mortgage’s support staff was responsive and helpful, as well. Thank you!

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Kirsten Kulis

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Mark was readily available for any questions or concerns that we had and equally transparent if something came up that needed our attention.

Eric Miller

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Mark was very responsive and took the time to make sure I was fully informed about the general process and any specific questions that arose.

Mary Negro

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From start to finish, Mark and his associates made the process of obtaining a mortgage for our new home painless. He explained what the process was going to be and his advise was very helpful. We also liked their website. It was easy to navigate and straight forward.

John Vasiliou

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about total mortgage

At Total Mortgage, we work hard to make it easy. Since 1997, we've combined the personal service and accountability of a local lender with the low rates and product selection of one of the big guys. No matter the loan, we’re with our borrowers every step of the way, from application to closing. It’s no wonder we are a five-star rated lender on Zillow.

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