Danielle Bartels was incredibly helpful and exuded warmth and kindness. She truly made a difference with her attentive support and gracious demeanor.
Anne Marie Concemi | NMLS# 3527
Branch Manager/VP, Mortgage Banker | Andover, MA
About Me
Welcome to Annie’s website; you’re in great hands! Annie has helped thousands of borrowers since 1987 and is frequently asked: “How have you kept at it for so long?” It’s actually very simple – she treats each loan as if it’s her only loan. Buying a home or refinancing an existing property is the biggest financial transaction in most people’s lives and deserves a high level of attention!
Whether they're first-time buyers or seasoned investors, Annie's clients don’t deal with voice mail prompts, 9-5 business hours, or customer service reps on headsets. They deal with Annie: their own personal loan officer, 24 hours a day, 7 days a week. Her staff of seasoned processors is in constant contact with borrowers, ensuring that their clients’ loans are processed in a timely fashion. They realize that the mortgage process is nerve-wracking and the last thing they want is for borrowers to stress because they need answers and can’t reach anyone.
Success in mortgage lending is not measured by numbers – it’s measured by how many clients refer their loved ones to someone they trust. Annie and her staff are family – and they treat each and every borrower as part of the family!
Client Testimonials
What My Clients Say
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all the communication with everyone involved
Zack Mourad and his team at Total Mortgage made our first home-buying experience incredibly smooth and stress-free. From day one, they were attentive, knowledgeable, and always available to answer our questions. Zack walked us through every step of the mortgage process with clear communication and expert advice, ensuring we fully understood our options. The entire team worked seamlessly to get us the best deal and made the paperwork feel easy to navigate. We truly felt supported the entire time, and thanks to them, we’re now in our dream home. We highly recommend Zack and his team at Total Mortgage to anyone looking for a hassle-free, professional experience!
Financing a home is a stressful experience! Anne and her team are amazing, they constantly communicated every step of the way. I never felt like a bother when I was reaching out. Just a great vibe from. Everyone.
Annie makes it great! She is a true professional and we have never used anyone else in the last 10 years but Annie and Total Mortgage! The best!!!
Financing a home is a stressful experience! Anne and her team are amazing, they constantly communicated every step of the way. I never felt like a bother when I was reaching out. Just a great vibe from. Everyone.
We could not recommend Annie and her team highly enough. They were accessible, knowledgeable, and responsive throughout our entire home-buying process. Thank you!
Total Mortgage is a great company to work with. Their communication and customer service is the best.
Sam was absolutely amazing to work with! She made our two-week closing seamless, answering all our questions quickly and keeping everything on track. Her friendly and professional approach made the entire process stress-free. She was always available, proactive, and ensured every detail was taken care of, making the best of what could have been a stressful timeline. Her knowledge and organization gave us so much confidence throughout the process, and we are so grateful for her support!
Focus on the move, not the mortgage.
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