Charlie Masse photo

Charlie Masse

Branch Manager/VP, Mortgage Banker | Shelton Branch

NMLS# 23120

email [email protected]
C : (203) 394-1595
O: (203) 567-4043

about me

Charlie is known as the Mortgage Educator who brings over 27 years and more than 3,000 closings of experience. He hosts dozens of seminars and presentations each year to educate on topics like Renovations, Credit, Buyer Qualifying, Reverse Mortgages and all things mortgage.

Charlie and his award-winning team have been consistently recognized and credited for their efforts over the years, and Charlie has been distinguished as a President’s Club member for the past 7 years in a row.

According to Charlie: “The client is always first, treat them the way you would treat your own family and you will reap the rewards of a happy relationship.” It’s truly a testament to his deep relationships that more than 50% of his new clients come from previous clients!

client testimonials


From beginning to end Charlie has always been helpful in every situation. Calms me down when I am at times full of anxiety. He makes sure the process goes as smooth as possible. I will always recommend him to friends and family.

Lydtz R Thomas


Charlie and his team ensured I was informed of all the steps that I had to go through and the persons I would need to acquire services from to make my home ownership as smooth as is possible. When I started to receive calls from sales persons wanting to offer me mortgage services AFTER I HAD DECIDED TO GO WITH HIM, he calmed me down and advised me on how to get my name on the do not contact list. (That was a terrifying moment) Charlie,Kristyn and Arelis ensured that I had my documents for each step of the way. At no point did did I feel pressured to do anything. From a smiling new home owner. Thanks.

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Jason Donegal


My friend recommended Charlie to me. And frankly, Charlie represented everything my friend told me about him. He is very kind, receptive, and very prompt. Charlie presented things to me in very simple terms, As a first-time buyer, it was important for me to understand the terminologies of buying a home. So I can make safe and sound decisions. The journey to buying was very stressful but Charles and his team were very prompt and thorough guiding me to everything I needed to get my home closed. He is good at answering and returning urgentphone calls. He is definitely excellent and I will recommend him over and over. Thank you so much, Charlie,

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Oge Lisa Barrett


Charles Masse and his entire team of professionals make my entire process easy there were very helpful, fast and efficient . Charles was always available for my questions . My entire process wen out very smooth and I’m very grateful. I will Definitely be working with Charles and team again and I will greatly recommend them.

Antonio Ramirez


MR Charlie is great man very helpful, respectful He’s the only one made the loan process easy and sample I appreciate his help

Moudar Badr


Working with Charlie I was well informed, also any time I needed to call him with general questions he was always available, and he helped us every step of the way I would recommend using Charlie again and for anyone else I highly recommend the professionalism is fantastic

Ryan Davis Sr.


We had an excellent experience with Charlie. He was extremely knowledgeable, professional, and available. We would highly recommend him to our family and friends.

Laura l Davis


Charlie was awesome! Since the very beginning, Charlie helped me to prepare things on my end to ensure I would be ready to purchase a home. He was very thorough in explaining the process and he was very responsive.

Jenevieve C Thoby


Charlie was wonderful to work with and my family and I are so greatful for all his hard work for us getting our new home.

Joseph M Deming Jr


Charlie ensured that all the documents were in order. He explained what he was doing and he was pleasant. A great person to work with. Good job Charlie.



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about total mortgage

At Total Mortgage, we work hard to make it easy. Since 1997, we've combined the personal service and accountability of a local lender with the low rates and product selection of one of the big guys. No matter the loan, we’re with our borrowers every step of the way, from application to closing. It’s no wonder we are a five-star rated lender on Zillow.

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