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Shane Higgins photo

Shane Higgins | NMLS# 2020715

Senior Mortgage Banker | Milford, CT

About Me

Born and raised in Connecticut, Shane currently resides in Branford. With 4 plus years of experience supporting the day-to-day business of top producers, Shane has gained extensive knowledge by working on hundreds of unique lending scenarios. This experience enables Shane to guide clients through a wide range of loan situations with confidence and expertise.

 

Shane stays well-informed about market trends and financing options, particularly those designed for first-time homebuyers and seasoned homeowners. He is dedicated to not only securing the most competitive terms for clients but also recommending loan solutions that align with their specific needs and long-term goals.

 

With more than 15 years of experience in sales and customer service, Shane brings a client-focused approach and a strong commitment to exceptional service. He takes pride in delivering a smooth and rewarding home financing experience, prioritizing each client's success.

 

Outside of work, Shane enjoys spending quality time with family, friends, and his beloved dog, Duey. In his free time, you can often find him outdoors—whether playing golf, swimming, or hiking.

 

Shane is passionate about helping clients achieve their homeownership dreams and strives to be a trusted resource for all real estate financing needs.

About Total Mortgage

At Total Mortgage, we work hard to make it easy. Since 1997, we've combined the personal service and accountability of a local lender with the low rates and product selection of one of the big guys. No matter the loan, we’re with our borrowers every step of the way, from application to closing. It’s no wonder we are a five-star rated lender on Zillow.

Client Testimonials

What My Clients Say

If/when I go through the process again, Shane will be the person I will work with. He made the process easy and kept it stress free. He was consistent and reliable throughout the process. Whenever i needed answers or had concerns, he was available right away. He treated me like someone he knew personally, I never felt like i was just another client. Overall, great service and extremely professional. Highly recommend.

Shane was amazing. It’s so stressful buying and selling your home but Shane made it easy with my mortgage. I was a little overwhelmed and he walked me through it and explained everything. He was always there night and day to help me. He’s extremely smart and understanding. Really cares about his clients and always is there.

“Working with Shane was an absolute pleasure! He made the entire mortgage process seamless and stress-free. Shane was extremely easy to work with, always prompt, professional, and highly knowledgeable about all loan options and requirements. He went above and beyond to help us secure our VA loan, ensuring everything was handled smoothly. His expertise and dedication truly made a difference. I highly recommend Shane to anyone looking for a top-notch mortgage professional who prioritizes his clients and delivers exceptional service!”

Shane at total mortgage was the absolute best! He always got back quickly - nights, weekends, anytime, even around the holidays, because we found our home around Thanksgiving and closed around new years. I never expected it but it did not go unnoticed! We were first time home buyers, and he always explained things and helped us feel confident we were making the best decision for our loan! In addition, he was nice and friendly to us during the whole process, which made me feel very comfortable asking questions and reaching out, like we were just texting our friend Shane. My husband and I would recommend this professional to anyone we know. Thank you!!

Shane made the process of getting approval for the mortgage, the documentation needed and the final steps easy. He was available around the clock for questions and had everything in place as I needed it to complete my purchase. He was knowledgeable, friendly and made the whole process less stressful. Would highly recommend.

I was looking for a house for 3-4 years. I had a tricky financial situation to work out and Shane understood and never made me feel uncomfortable. We built a relationship over those years and it built trust between us also. I was very nervous when I finally found a house. But Total Mortgage made the whole process easy. I knew what I needed and what to do every step of the way. Give him a ring and maybe you’ll end up as happy as I am!!!

I’d highly recommend using Shane for your mortgage needs. As a first time buyer, this process was daunting and overwhelming at times but Shane was able to keep me on track and forced me to stay focused. We closed in under 60 days and explored all of the best possible loans we had available. You’re in good hands with Mr. Higgins. 😤🤘🏻

I had the pleasure of working with Shane as my mortgage loan officer, and I can confidently say that the experience was exceptional from start to finish. Shane provided outstanding service, always responding immediately to any questions or concerns I had, which made the entire process stress-free and efficient. His level of knowledge was impressive – he not only guided me through the complexities of purchasing my first home, but also helped me secure financing for an investment property. Shane’s deep understanding of various mortgage products gave me peace of mind, as he was able to explain all the options available to me and recommend the best solutions for my specific needs. Whether you're a first-time homebuyer or looking for investment property financing, I highly recommend Shane for his professionalism, expertise, and outstanding customer service. He made a potentially daunting process feel smooth and easy!

My husband and I had the pleasure of working with Shane Higgins at Total Mortgage for a second mortgage, and we can’t recommend him highly enough! From start to finish, Shane was incredibly professional, knowledgeable, and responsive. He took the time to explain every step of the process, making what can be a stressful experience feel much smoother. His attention to detail and commitment to finding the best options for me really stood out. If you're looking for a reliable, trustworthy mortgage lender, Shane is your guy!

My husband and I are so lucky to have gotten in touch with Shane from Total Mortgage. To start, he was so easy to get in touch with and made the application process simple. He was always available to talk and answer absolutely any questions I had. His team that he recommended were all around great to work with and always on top of whatever needed to be done. I am so grateful for all his help and would definitely recommend him to anyone in search of a lender.


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