Melissa O'Strander

Melissa O'Strander

Branch Manager NMLS #1396546

4.88
75 reviews

 

Melissa O’Strander enjoys spending much of her free time with her family, especially her two sons, Sean and Carter.  She was born and raised in the Hampden County area, and still resides there today.  She is a lover of all sports, but her true passion is football, specifically the Pittsburgh Steelers.  The only team she loves more than her Steelers is whichever team her son is on, who has been playing competitive football since he was 5 years old.

 

Professionally, Melissa has been in the lending business since 2015.  She has strived to be a successful known member in her community and has ambitious goals to grow in other areas of the state and country.  Melissa believes that building and maintaining positive relationships with all clients has allowed her to achieve success in a very competitive industry.  She describes her strengths as being hardworking, competitive, and ready to face any challenge that may arise to accomplish the job at hand.

 

Melissa’s business philosophy is to provide her clients with a streamlined, stress-free process by offering and maintaining outstanding customer service.  She believes the lending business is much more than a 9-5 job and makes herself readily available to meet all needs for her clients and business partners.  She believes that her clients should feel comfortable, educated, and confident when they work with her from the initial application, all the way to the closing table.

 

 

Melissa’s passion for her business is summarized by the enjoyment she takes in helping others in one of the most important and exciting decisions they may face in their lifetime.

What my clients say

Outstanding service

Alexander S.

thelenderlist

Melissa and Emily were absolutely amazing. They both went above and beyond to make sure I was ok. I am super grateful to both of them for assisting me🤗🤗🌹🌹🌸🌸

Dawn D.

thelenderlist

This entire process was amazing! Melissa is knowledgable and caring. She gave us all the information we needed in a timely fashion and helped ease our nerves throughout the process. Melissa and her team are a true definition of professionalism paired with compassion that anyone going through the home buying process should get. We are impressed and highly recommend Total Mortgage!

Jerrito415

zillow

She was amazing and highly recommend her . We are so grateful . She jumped through hoops to make things happen in the end . Thank you Melissa❤️

Jillian M.

google

Always responsive and reliable and hardworking at what she does!! She goes above and beyond to be helpful. I love getting a loan with Melissa!

Brittany T.

google

As a Realtor, A great lender is so valuable! Melissa O'Strander with Total Mortgage genuinely cares about her clients and is so incredibly knowledgeable! I would encourage anyone who is looking for a lender to give her a call!

Brittany M.

google

Melissa is a great Mortgage officer. I worked w/ her with a first time home buyer , who was needless to say nervous and apprehensive about the entire process. Melissa made this process seamless and to this day continues to be a person you can reach out to and discuss new or old loans. Thanks Melissa for this opportunity to speak out.

Sharon O.

google

Melissa was great to work with. She was there for me anytime I needed help even after the sale. If you are buying your first home like me she is the one.

Joseph D.

google

Melissa Ostrander was always there to answer my questions no matter what time of day... or night it was. Always had my best interest at heart. Highly recommend her for anyone buying their first home especially.

Joseph D.

zillow

Melissa at Total has done multiple refinance for me. Smooth easy process each time.

Chad L.

google

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