Outstanding service from start to finish thank you!

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With 30 years of industry experience, Marc Nathan knows mortgages. From start to finish, he’s dedicated to providing a seamless, educational, and fulfilling financing process for every client, every time.
Marc’s emphasis on availability and responsiveness has earned him repeat clients and industry recognition over the years. As one of Total Mortgage’s leading loan officers, he has hundreds of five-star client reviews and was named Hartford County’s #1 loan officer of 2021. Much of this can be credited to Marc’s attention to detail, communication, and efficiency throughout the process – signs of a true local lender.
Since 2005, Marc has cultivated a team of experts dedicated not only to offering a great homebuying experience, but to each other as well. His assistants and processors know the importance of their role on the team and consistently work together to help clients succeed. And under Marc’s leadership, you can rest assured that your financing experience will be an easy one.
Whether you’re purchasing a new home, refinancing, or just have questions, Marc has the expertise necessary to help you reach your goals. Get in touch with his team today.
Client Testimonials
Outstanding service from start to finish thank you!
The only way my experience would have been great is to have had more time before the closing. I have no regrets, it's just that I wish my realtor had warned me that having the seller request a quick turnaround, and me to accept this, I wish I had known how crazy and stressful the process woils be. I will reach out to Ginny Proft-known her forever-and give her some productive criticism. And that's all! Thank you, Marc!
Overall, Marc and his team were great. They were highly knowledgable and guided us through the entire process. Everyone was kind and patient with us in learning everything we needed to know. We would highly recommend Marc and his team to anyone!
Marc was engaged, knowledgeable, and pleasant.
The clarity, transparancy, simplicity of working with Marc made it simple and painless.
Marc was so personal and thoughful through the whole experience!
Great help
Very responsive and knowledgeable. Made the process painless and easy. Very organized and helpful!
Marc and his team did everything they could to make a difficult process happen. The sheer volume of documents was, in my view, excessive. The run up was between one and two months long, and THEN it got busy, with me having to send documents, some several times, on nearly a daily basis. For someone like me, with stellar credit, zero debt, a more than decent amount of equity, and even some cash on hand, I found the whole experience demeaning and unecessarily complex. I kept feeling like if I was someone with just a W-2 and almost enough income, the bank would have been ramming the note down my throat. Do I know that for a fact? Of course not. But that's how the process felt to me: needlessly invasive, run by back-desk bureaucrats who were just not seeing the whole picture. I actually feel for Marc and his team, because they are the ones who are trying their best to be the human face of this company, and the company should thank their lucky stars they have people like Marc to soften what is a cold and emotionally vicious experience. I felt like I had to beg. Is that what you want your customers to feel?
Marc is so helpful - always happy to meet or speak by phone, and he walked me very patiently through the process. He was also very knowledgable and transparent about the market situation and was spot-on about market trends, he never pushed me to lock down before I was ready. Such a positive experience!
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