This was my first time buying a home and i can not thank this team enough for holding my hand through this process. It was overwhelming and everyone stayed positive! Above and beyond service!! <3
Katie is a former realtor and has a background in hospitality, which means she has a passion for service and a consultative approach in the mortgage industry. She is a lifelong resident of the North Central Massachusetts area and enjoys getting to know her borrowers. Her clients don’t hesitate to reach out to her because she always works for them. They can call Katie whenever they want; her clients appreciate her holistic approach and high-touch style.
Katie’s favorite part about the mortgage industry is developing care and concern for her clients so that they become friends. She absolutely loves helping people get into homes. If she puts a loan in process, she is confident it will work out. She also creates solid backup plans with every loan, so if something unexpected arises, her borrowers can turn to the next option and still close in a timely fashion. Her clients’ success mirrors her own.
Katie has cultivated an experienced team dedicated to fulfilling your needs. Schedule a call with her today!
This was my second time working with Katie and her team. My fiancé and I called Katie and within the day we were pre-approved. Three days later we submitted an offer that was accepted. Katie and her team run through many scenarios and keep it very simple to make sure you get approved within what you can afford. Her whole team responds quickly and assures you along every step of the way. We worked with Stacey in addition to Katie and we cannot say enough kind words. Buying a house is stressful and you’d think the most stressful part is securing the mortgage, with Katies team, it will be the easiest part. We are buying our forever home and it could not have been possible without Katie and her team. 10/10 recommend!
I was pre-approved for a mortgage at a conventional bank that then denied me a mortgage. Katie and her team didn't stop until I was approved. They worked weekends, nights, in the office and on the road to help me.
Highly recommend Katie and her team. They’re very knowledgeable and incredibly quick in their responsiveness. They made everything seamless and easy, which was a relief as a first time homebuyer. They were an integral part of us getting a home we love.
Katie and her team were the key to me becoming a first time home owner. Once I was connected and had my first call it was on from there. My Team nit only made sure I knew every single step to take and complete but they were available for.me and any question I had even on the weekend. I wouldn't be turning the key into my home if it wasn't for Katie and her team. I'm thankful
That was the smoothest mortgage process that I have ever gone through. Communication was clear, there was always follow-up, the people I worked with were kind and pleasant at all times. They were fast and everything was done online.
I want to again say thanks to my Team from Shane to Stacy they both made this process very clear for me. I mean even answered me on the weekends when I had crazy questions or just wanted to give up. I was connected with the right team for my journey in this season. Thank you so much!
Extremely responsive and helpful team. Online portal is easy to navigate. Made buying my first home a breeze.
The entire team very helpful especially Shane. He was always available, answered my questions, gave me his opinion and advice when I didn't know my best options, knowing my busy schedule he planned phone calls in times I was available and always got back to me even on nights or weekends. I felt confident and safe to buy my house with the support I received.
The lines of communication were always open. Team Katie answered all my questions in a very timely manner. All members of the team were very professional and knew what they were doing.
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about total mortgage
At Total Mortgage, we work hard to make it easy. Since 1997, we've combined the personal service and accountability of a local lender with the low rates and product selection of one of the big guys. No matter the loan, we’re with our borrowers every step of the way, from application to closing. It’s no wonder we are a five-star rated lender on Zillow.
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