Milford, CT NMLS# 2764

I can't recommend Debora Valdes highly enough for your mortgage needs. Her expertise and professionalism are truly outstanding. From our very first meeting, she demonstrated an in-depth understanding of the mortgage process and tailored her approach to fit my unique situation. Debora's commitment to timely service was impressive. She worked diligently to ensure that my mortgage was processed quickly, without sacrificing quality. I always felt informed and supported, thanks to her clear communication and prompt responses to my inquiries. If you're seeking a knowledgeable and dedicated mortgage professional, Debora is the one to choose. She goes above and beyond to make the experience as smooth as possible. Trust me, you’ll be in great hands!

If you're looking for a mortgage expert, look no further than Debora Valdes. From start to finish, Debora exemplifies professionalism and efficiency. Her extensive knowledge of the mortgage industry not only made the process seamless but also gave me confidence that I was making the right decisions. Debora's responsiveness and attention to detail are truly remarkable. She took the time to answer all my questions, ensuring I understood each step along the way. Her ability to secure my mortgage in a timely manner was impressive, and she kept me informed throughout the entire process. In a world where customer service can often fall short, Debora stands out as an exceptional professional. I wholeheartedly recommend her to anyone in need of mortgage assistance. You won't be disappointed!

(Translated by Google) I want to express my sincerest gratitude to Débora Valdez, who provided us with truly extraordinary service throughout our entire process with the bank when buying our first home. From the very first moment, she was incredibly professional, kind, patient, and dedicated. She was always attentive to our needs, answered our questions with great clarity, and guided us every step of the way, making what could have been a complicated process feel much easier and more stress-free. It's clear when someone truly loves what they do and cares about their clients. Débora did much more than simply help us with paperwork; she made us feel supported, heard, and in good hands. We are deeply grateful for all her hard work, dedication, and excellent service. Without a doubt, we recommend Débora 100%. Thank you so much for everything! ❤️👏 (Original) Quiero expresar mi más sincero agradecimiento a Débora, Valdez, quien nos brindó una atención verdaderamente extraordinaria durante todo nuestro proceso con el banco en la compra de nuestra primera casa. Desde el primer momento fue muy profesional, amable, paciente y comprometida. Siempre estuvo pendiente de nosotros, respondió nuestras preguntas con mucha claridad y nos acompañó en cada paso, haciendo que un proceso que podía ser complicado se sintiera mucho más fácil y tranquilo. Se nota cuando una persona realmente ama lo que hace y se preocupa por sus clientes. Débora hizo mucho más que simplemente ayudarnos con un trámite; nos hizo sentir apoyados, escuchados y en buenas manos. Estamos profundamente agradecidos por todo su trabajo, dedicación y excelente servicio. Sin duda alguna, recomendamos a Débora al 100%. ¡Muchas gracias por todo! ❤️👏

Shane was exceptional to work with! Always available (even when not in the office) to handle all our questions, worked around the clock, and was extremely knowledgeable! I’d recommend him to everyone!

Marco made himself available to help us identify the right product for our home purchase. He was responsive, helpful and very easy to work with. I would recommend.

Muchas gracias

(Translated by Google) My experience with Débora throughout the entire home financing process was excellent. From the beginning, she demonstrated great professionalism, competence, responsibility, and attentiveness, always available to clarify our doubts and explain each step clearly. A key differentiator that I consider very important is the fact that she speaks Portuguese. For us Brazilians living in the United States who don't have complete fluency in English, being able to count on a professional who speaks our language makes all the difference, especially in a process as important as financing a home, which involves documents, values, contracts, and a lot of information that needs to be well understood. Being able to converse in Portuguese and have all our questions answered gave us much more security and peace of mind throughout the process. Without a doubt, I recommend Débora for her professionalism, knowledge, attentiveness, and the quality of her work. (Original) Minha experiência com a Débora durante todo o processo de financiamento da nossa casa foi excelente. Desde o início, ela demonstrou muito profissionalismo, competência, responsabilidade e atenção, sempre disponível para esclarecer nossas dúvidas e explicar cada etapa com clareza. Um diferencial que considero muito importante é o fato de ela falar português. Para nós, brasileiros que vivemos nos Estados Unidos e não temos total domínio do inglês, poder contar com uma profissional que fala a nossa língua faz toda a diferença, principalmente em um processo tão importante como o financiamento de uma casa, que envolve documentos, valores, contratos e muitas informações que precisam ser bem compreendidas. Poder conversar em português e tirar todas as nossas dúvidas nos trouxe muito mais segurança e tranquilidade durante todo o processo. Sem dúvida, recomendo a Débora pelo seu profissionalismo, conhecimento, atenção e pela qualidade do seu trabalho.

We had such a great experience working with Stephen throughout our home-buying and mortgage process! From the very beginning, Steve was incredibly knowledgeable and helpful. He answered all of our questions thoroughly and always took the time to make sure we understood everything. Buying a home can be stressful, but Stephen made the mortgage process feel easy and manageable. We always felt comfortable reaching out to him, and he was responsive and supportive every step of the way. We truly appreciate everything he did for us and would highly recommend him to anyone looking for a knowledgeable and trustworthy mortgage lender!

Muy buen

Larry is the only Mortgage Broker that can work miracles. His dedication to his clients is second to none. Responds faster than you can type, doesn’t get frustrated with questions, constantly follows up to make sure you’re getting things done if you forget and even helps with contracts and legal stuff if needed. Can’t thank him enough for his commitment to making our experience and the excitement of a new home enjoyable and stress free.

Nic was, without a doubt, the most knowledgeable person I worked with throughout the entire mortgage process. He made himself available at every turn and took the time to answer every question thoroughly. There were definitely moments when I felt lost or overwhelmed, but Nic always had a way of breaking things down, explaining them clearly, and making the complicated parts feel simple. My situation was anything but straightforward and he never gave up on me. Instead he rolled up his sleeves and out in the work and provided valuable insight, and walked me through every step. If you want someone in your corner who is knowledgeable, dedicated, responsive, and willing to do the work, Nic is the guy! I’m incredibly grateful for everything he did to make this happen, and I’m already looking forward to the next deal we get to make.

Our Lender, Zach, C., was extremely responsive, knowledgeable, and frank. He even made himself available in the nights and weekends, and took the time to explain any concept that was challenging. Would fully recommend.

I would 100% recommend Shane as your mortgage lender. He was extremely nice and thoughtful throughout the whole experience. He made the process extremely quick and easy and was there anytime you needed him. Definitely use Shane as your lender!

Zach was great. Fast to respond. Answered all questions when needed. Overall loan process was efficient. Nothing bad to say here ! Thank you Zach! Would recommend to anyone!

I sincerely appreciate everything you did to make my mortgage process so smooth and comfortable. You went above and beyond, always treating my needs with genuine patience, empathy, and a personal touch. Your willingness to go the extra mile and make things easier at every step truly meant a lot to me. I’m incredibly grateful for your dedication, kindness, and exceptional support throughout the entire process. Thank you so much!

George made me feel completely at ease and comfortable throughout the entire home-buying process. He was always just a phone call away, promptly answered all of my questions, and consistently returned my calls in a timely manner. His promptness, professionalism, and support helped ease all of my fears about buying a home. Thanks to George, the process was much easier, less stressful, and even fun! I’m truly grateful for all of his help and would highly recommend him to anyone looking to buy a home.

Working with Nick Caparosa and the entire Total Mortgage team was an excellent experience from beginning to end. As a first-time homebuyer, I had many questions throughout the process, and everyone was patient, responsive, and always willing to explain each step clearly. Nick and his team kept me informed, addressed my concerns promptly, and worked hard to make sure everything moved forward smoothly through closing. Buying a home can be stressful, but their professionalism, knowledge, and dedication gave me confidence throughout the entire journey. I truly felt that they cared about helping my family and me achieve our dream of becoming homeowners. I’m extremely grateful for all their guidance and support, and I highly recommend Nick Caparosa and the entire Total Mortgage team to anyone looking for a trustworthy, dependable, and professional mortgage team.

I first came across Shane in some google searching in 2024, and at that point he helped me realize we weren't in position yet to make a purchase. We continued slowly eyeing the market for the next couple years and Shane stayed in touch, occasionally checking in to see how we were doing and give an update on rates. Fast forward to 2026, we finally decided we wanted to fully engage in the homebuying process, and Shane was ready to go to bat for us right away on short notice. We (luckily) had an unusually fast process of finding a home we liked and having an offer accepted, and Shane was ready with our pre-approval and full mortgage process, guiding us as first time homebuyers through the process and responding quickly to all our texts and calls with questions. Along the way Shane also made some savvy, smart, creative recommendations that helped us nail the purchase and drew compliments from my real estate agent. Basically, you want Shane on your team as you go through the homebuying process (especially if it's your first time), you'll feel confident and supported the whole way!

All the people at TM were great throughout the process. From Shane, to Kim to the underwriting team. My only critique is that the technology they used to house completed and submitted documents may be a bit flawed. There were several occasions where I had upload documents into my portal only to find out that they were not received and so I had to re-upload. All in all, not really a big deal, but when time is crucial it does detract a bit from the overall experience. Great people none the less and thats the most important part of doing business, the people you work with!

Dennis Works and his team were amazing! They were so helpful, caring and made the process seem less stressful. I would highly recommend Dennis to anyone in search of a mortgage. Thank you Dennis for being available for any concerns and getting the job done !