Michigan

Jim is the best!

I cannot recommend Mateo highly enough! He is an exceptional loan officer who truly goes above and beyond for his clients. Throughout my home-buying journey, he demonstrated incredible dedication, patience, professionalism, and determination. What makes Mateo stand out is that he is never intimidated by challenges. No matter how difficult the situation becomes, he refuses to give up. He fights for his clients, explores every possible solution, and stands by their side until the very end. What seemed impossible became possible, and I am incredibly grateful that Mateo was part of making my dream of homeownership a reality. If you’re looking for a loan officer who genuinely cares, believes in you, and will fight to help you succeed, Mateo is the person you want on your team. I strongly recommend him to anyone looking to purchase a home. Thank you, Mateo, for your hard work, commitment, and for never giving up on us!

Denise was wonderful to work with when purchasing my home. She was thoughtful, helpful, and made the process a great experience. Years later, I’m still grateful to be in the home she helped me find. I would absolutely recommend her to anyone looking to buy a home!

Thank you for all your help; I appreciated you being there to assist me in all that was needed.

No message available

As a first-time home buyer, the whole mortgage process can be very overwhelming and stressful—but Denise and Jessica made it completely stress-free and smooth sailing from start to finish. She was incredibly patient, always available to answer my many questions and explained everything in a way that actually made sense. I never felt rushed or confused, and she guided me through every step with such genuine care and professionalism. Thanks to Denise, the home buying process was a really positive experience. I couldn’t have asked for a better lender and would recommend her to anyone without hesitation!

No message available

Denise was incredible. She guided me through everything as a first time homeowner. I would totally recommend her to anyone looking for a home.

My adventure with Total Mortgage was flawless. I started looking in one state then transferred to another state. They had easily moved my file internally from one contact to the other licensed to the state I wanted to buy a home in. Both locations were quick to respond to any questions I had making the process that much easier to complete. Should I ever find a need to obtain a mortgage again I will reach back out to Total Mortgage. Thank you!

I cannot say enough great things about my experience with Denise and Total Mortgage. From start to finish, the entire process was seamless, straightforward, and surprisingly easy. Denise was absolutely fantastic throughout the entire process. She was always positive, responsive, engaged, and genuinely a pleasure to communicate with. She kept everything moving, answered my questions, and made sure I always understood where we were in the process. Instead of feeling stressful or overwhelming, she made the experience feel personal and manageable. After dealing with traditional banks and all of the red tape, delays, and frustration that can come along with them, working with Denise was a completely different experience. I can honestly say that she made the mortgage process enjoyable, which is something I never thought I would say! I would highly recommend Denise and Total Mortgage to anyone looking for a mortgage or refinance—especially if you are tired of dealing with the traditional banking system and want someone who is responsive, knowledgeable, positive, and truly engaged from beginning to end. Thank you, Denise, for making this such a great experience. You absolutely earned a five-star review and my highest recommendation!