North Carolina

I cannot say enough great things about my experience with Denise and Total Mortgage. From start to finish, the entire process was seamless, straightforward, and surprisingly easy. Denise was absolutely fantastic throughout the entire process. She was always positive, responsive, engaged, and genuinely a pleasure to communicate with. She kept everything moving, answered my questions, and made sure I always understood where we were in the process. Instead of feeling stressful or overwhelming, she made the experience feel personal and manageable. After dealing with traditional banks and all of the red tape, delays, and frustration that can come along with them, working with Denise was a completely different experience. I can honestly say that she made the mortgage process enjoyable, which is something I never thought I would say! I would highly recommend Denise and Total Mortgage to anyone looking for a mortgage or refinance—especially if you are tired of dealing with the traditional banking system and want someone who is responsive, knowledgeable, positive, and truly engaged from beginning to end. Thank you, Denise, for making this such a great experience. You absolutely earned a five-star review and my highest recommendation!

Kevin and his mortgage team are one of the best in the business—reliable, responsive, knowledgeable, efficient, and professional throughout the entire process. All of our clients love working with him. Highly recommend!

Shane was an absolute consummate professional throughout our process of buying our first home. If you need a mortgage professional, Shane is the person you need to be speaking to. Shane was extremely knowledgeable, including minute-to-minute real world updates on the market - he was on the phone with us at all hours to explain every detail of our loan, and even helped us monitor the stock market and geopolitical news to make informed decisions that ultimately led us to have a winning mortgage contract. Shane knew exactly how to best represent our interests and get us an affordable mortgage and rates that worked for us. When you need an honest and reliable mortgage banker, I cannot recommend Shane enough. Thank you Shane!

Shane was an absolute consummate professional throughout our process of buying our first home. If you need a mortgage professional, Shane is the person you need to be speaking to. Shane was extremely knowledgeable, including minute-to-minute real world updates on the market - he was on the phone with us at all hours to explain every detail of our loan, and even helped us monitor the stock market and geopolitical news to make informed decisions that ultimately led us to have a winning mortgage contract. Shane knew exactly how to best represent our interests and get us an affordable mortgage and rates that worked for us. When you need an honest and reliable mortgage banker, I cannot recommend Shane enough. Thank you Shane!

Scott came recommended to me by family and treated me like I was part of his. He was there for every part of the home buying process, even the closing day signatures! He gave me professional advice and excellent communication as well as timely paperwork. I would highly suggest Scott and his entire team to handle your mortgage needs. He was an integral part my first home purchase success!

Shane was exceptional to work with! Always available (even when not in the office) to handle all our questions, worked around the clock, and was extremely knowledgeable! I’d recommend him to everyone!

Denise provided top-level services. Her attention to detail was amazing! Everything was handled in a transparent and ethical manner. I would highly recommend Denise and Total Mortgage for your mortgage needs. GREAT EXPERIENCE!!

Joselyn has been an outstanding lending partner on numerous real estate deals over the years. She's consistently responsive, creative with financing options, and genuinely invested in getting deals across the finish line. She understands that having the right agent on both sides of a deal is critical to success, and she treats every transaction as a true partnership rather than just a transaction. Beyond her lending work, Joselyn recently trusted me to help her find a new office space in downtown Manchester — a great full-circle moment that speaks to the strength of our working relationship. I'd recommend her without hesitation to anyone looking for a knowledgeable, responsive, and creative mortgage broker.

Had such an excellent experience with Joselyn and Stacey Moulton. I just kept saying throughout the entire process of purchasing my first home, that I could have NEVER done this myself, and Joselyn was thorough, extremely responsive, knowledgeable, and genuinely friendly, and personable to work with. Highly recommend her. I look forward to working with her again!

I cannot say enough good things about ​Denise at Total Mortgage. A buyer on one of my listings was denied by their original lender at the last minute, right before we were scheduled to close, due to additional fees that had been added to the loan unexpectedly​ and not communicated properly. It was an incredibly stressful situation, but ​D​enise stepped in, took the time to understand the buyer’s situation, and worked quickly to reapply and get the loan back on track. ​D​enise's communication, responsiveness, and willingness to find a solution made all the difference. ​S​he worked diligently under a very tight timeline and helped turn what could have been a failed transaction into a successful closing. I truly appreciate ​her professionalism, dedication, and commitment to​ her clients. ​S​he is the kind of lender you want in your corner when things get complicated. I would highly recommend ​her to any buyer or real estate professional looking for a knowledgeable, responsive, and solution-oriented mortgage lender.