Kentucky

I cannot say enough great things about my experience with Denise and Total Mortgage. From start to finish, the entire process was seamless, straightforward, and surprisingly easy. Denise was absolutely fantastic throughout the entire process. She was always positive, responsive, engaged, and genuinely a pleasure to communicate with. She kept everything moving, answered my questions, and made sure I always understood where we were in the process. Instead of feeling stressful or overwhelming, she made the experience feel personal and manageable. After dealing with traditional banks and all of the red tape, delays, and frustration that can come along with them, working with Denise was a completely different experience. I can honestly say that she made the mortgage process enjoyable, which is something I never thought I would say! I would highly recommend Denise and Total Mortgage to anyone looking for a mortgage or refinance—especially if you are tired of dealing with the traditional banking system and want someone who is responsive, knowledgeable, positive, and truly engaged from beginning to end. Thank you, Denise, for making this such a great experience. You absolutely earned a five-star review and my highest recommendation!

Denise provided top-level services. Her attention to detail was amazing! Everything was handled in a transparent and ethical manner. I would highly recommend Denise and Total Mortgage for your mortgage needs. GREAT EXPERIENCE!!

I cannot say enough good things about ​Denise at Total Mortgage. A buyer on one of my listings was denied by their original lender at the last minute, right before we were scheduled to close, due to additional fees that had been added to the loan unexpectedly​ and not communicated properly. It was an incredibly stressful situation, but ​D​enise stepped in, took the time to understand the buyer’s situation, and worked quickly to reapply and get the loan back on track. ​D​enise's communication, responsiveness, and willingness to find a solution made all the difference. ​S​he worked diligently under a very tight timeline and helped turn what could have been a failed transaction into a successful closing. I truly appreciate ​her professionalism, dedication, and commitment to​ her clients. ​S​he is the kind of lender you want in your corner when things get complicated. I would highly recommend ​her to any buyer or real estate professional looking for a knowledgeable, responsive, and solution-oriented mortgage lender.

Denise is incredibly knowledgeable and provides excellent customer service. Her team has been amazing to work with. Highly recommend!

Before we found Denise my family did not know if we would be able to find a home but she was an absolute god send. Highly recommend her to anyone looking for a home.

Denise was a pleasure to work with. She made the entire process smooth and efficient, and we were able to close in less than two weeks with a great rate. She was always prompt, knowledgeable, and responsive. I highly recommend her!

Denise was amazing to work with. Very professional and always available when i emailed, called, texted. She was pleasure all the way to the finish line! xoxo

⭐️⭐️⭐️⭐️⭐️ + Denise Panza is truly THE BEST OF THE BEST 🙏❤️! As a Florida real estate professional and an expert in Naples FLORIDA area, I have had the pleasure of working with Denise on multiple mortgages for my clients / buyers, and she has consistently delivered an exceptional experience. Her professionalism, extensive knowledge, and more than 30 years of mortgage banking experience are evident throughout every transaction. Denise always goes above and beyond to find the right financing solution, communicate clearly, meet important deadlines, and ensure the entire loan process moves forward as smoothly as possible. Her responsiveness, attention to detail, and ability to get things done in a timely manner continually exceed everyone’s expectations. Most importantly, Denise genuinely cares about every client she serves. She combines expertise and determination with a warm, personal approach that gives buyers confidence and peace of mind throughout the mortgage process. I trust Denise completely with my clients and highly recommend her to anyone seeking an experienced, dependable, and outstanding mortgage loan originator. She truly puts the fun in funding and delivers five-star service every time! ⭐️⭐️⭐️⭐️⭐️

George made me feel completely at ease and comfortable throughout the entire home-buying process. He was always just a phone call away, promptly answered all of my questions, and consistently returned my calls in a timely manner. His promptness, professionalism, and support helped ease all of my fears about buying a home. Thanks to George, the process was much easier, less stressful, and even fun! I’m truly grateful for all of his help and would highly recommend him to anyone looking to buy a home.

If you’re looking for a professional and knowledgeable mortgage officer, Charlie is your man. I’ve done two purchases and a few refis with him and he was able to get me the best deal. When it doubt call Charlie Masse. He will make it happen!