Total Mortgage Our Story

our story

Total Mortgage was founded in 1997 by John Walsh, a former loan officer who saw firsthand that the industry could be better. He built a company designed to truly support loan officers and the way they actually work.

What started as a three-person operation has grown into a national lender with more than 450 employees. During the 2007 housing crisis, one principle guided every decision: only approve loans we knew our borrowers could afford. That discipline helped us navigate one of the most challenging times in the industry and it continues to define who we are today.

Our culture is built on support, collaboration, and a willingness to step in for one another. That mindset carries through to how we serve our borrowers. We don’t just quote rates, we problem-solve, educate, and guide people toward responsible paths to homeownership.

As we continue to grow, we remain focused on raising the standard. We invest in our people, processes, and technology, while actively listening to feedback from those doing the work every day.

Goal:

Our goal is simple: to make home financing clearer, faster, and more human leaving every borrower feel more confident from application to closing.

Our Reputation

our reputation

It feels a little weird to brag about ourselves. Instead, we'll let some complete strangers take this one.

In 2016, Hearst Media Group named us one of the Top Workplaces in Connecticut, and over the last 7 years, Inc. Magazine has singled us out as one of the fastest growing US companies 4 times.

Most importantly, we've also gotten the thumbs up from our customers. We're a 5 star lender on Zillow with over 300 reviews, and we have an 5 star review on Google.

You know the secret to our effectiveness? Whether we're working hard on your loan or kicking back after hours in the company game room, we're always on the same team.

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What our clients say

Jason was quick and effective at closing the deal. Not the first time nor the last that I'll use Jason.

Scott C.

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What our clients say

First time homebuyer had the pleasure of working with Matt tran at total mortgage Matt made the whole process smooth any questions I had he go right back to me with the answer he was very knowledgeable about all the steps from pre approval to closing

Matt F.

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What our clients say

We are glad Sir Mark Lloyd was our loan officer. He did a phenomenal job and it was a pleasure to work with him throughout our home-buying process. He was knowledgeable and responsive and kept everything moving smoothly from start to finish. His clear communication, prompt response and attention to detail made the experience easy and stress-free. We would gladly recommend him to anyone looking to buy their dream home. Our family appreciates you Sir! Thank you so much!We are glad Sir Mark Lloyd was our loan officer. He did a phenomenal job and it was a pleasure to work with him throughout our home-buying process. He was knowledgeable and responsive and kept everything moving smoothly from start to finish. His clear communication, prompt response and attention to detail made the experience easy and stress-free. We would gladly recommend him to anyone looking to buy their dream home. Our family appreciates you Sir! Thank you so much!

Belen R.

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What our clients say

What made the whole process special was our broker Richard Breed. He was enthusiastically recommended to us by our agent. His positive attitude from our first meeting to our closing was contagious! Most importantly, his professionalism and attention to detail were superior. I would highly recommend him!

Preston L.

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What our clients say

Methodical and thorough. No surprises and questions answered even after hours. Funding came faster than expected.

Martin R.

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What our clients say

Anne Concemi is an angel in disguise. She is the best in every sense and so good at what she does. It was such a pleasure and she made us feel like family. She made it possible for us to purchase our dream home. Cindi James is also wonderful and was so great to work with and knowledgeable also. We are so grateful!!! 5 Stars plus plus

Danielle D.

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What our clients say

Anthony went above and beyond with everything we needed. Even answering text messages/emails promptly at odd hours. If I know anyone looking I will send them him way.

April B.

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What our clients say

Timely reply’s to questions, expectations were explained and goals were discussed.

Thomas V.

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What our clients say

Jim McNiff was great to work with. He was quick to answer my many questions and kept us informed every step of the way.

Cynthia L.

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What our clients say

Being a first time home buyer, I had many questions. The communication and expert guidance made the process go smoother then I could ever imagine!

Carlos T.

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