our mission

Make home financing clearer, faster, and more human so every borrower feels confident from application to closing

about us

Total Mortgage was founded in 1997 by John Walsh, a former loan officer who saw firsthand that the industry could be better. He built a company designed to truly support loan officers and the way they actually work.

What started as a three-person operation has grown into a national lender with more than 450 employees. During the 2007 housing crisis, one principle guided every decision: only approve loans we knew our borrowers could afford. That discipline helped us navigate one of the most challenging times in the industry and it continues to define who we are today.

Our culture is built on support, collaboration, and a willingness to step in for one another. That mindset carries through to how we serve our borrowers. We don’t just quote rates, we problem-solve, educate, and guide people toward responsible paths to homeownership.

As we continue to grow, we remain focused on raising the standard. We invest in our people, processes, and technology, while actively listening to feedback from those doing the work every day.

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What our clients say

Everything was carefully explained from day 1 . Mr. Goscila answered every question right away and made this stressful process easy . I will be happy to recommend John to others looking for a mortgage . Steve and Ellen Geary

Ellen G.

thelenderlist

What our clients say

Ed help successfully navigate through a very complex finacing situation. TM was well informed and knowledgeable about various options available.

David B.

google

What our clients say

Darren made this entire process feel smooth, stress-free, and genuinely exciting from start to finish. He was incredibly responsive, knowledgeable, and always took the time to explain everything clearly. You can tell he truly cares about his clients and goes above and beyond to make sure they feel supported every step of the way. He has now helped me with two refinances. Would not work with anyone else! He’s great

Savnhale

zillow

What our clients say

Matt was so helpful and attentive through every step of the process!! Couldn’t have asked for a better experience with my first home purchase.

Katie L.

google

What our clients say

Ashley was attentive, available, and explained things to me in a concise and comprehensive way! She made the process easy.

Beth E.

google

What our clients say

I love working with Charles, we've done 3 transactions together and each one is smooth. Charles and his team are efficient, excellent comnunicators and also incredible problem solvers. They do everything they can to get my clients their homes.

Colleen G.

google

What our clients say

Total Mortgage services are excellent. I am well pleased with the level of professionalism that I encountered from the team, Mr. Charlie Masse, JR and so many others. They helped me through the process on getting my first home, they are knowledgeable, patient and understanding. I am encouraging any first timer to give Total Mortgage a chance.

Simone T.

google

What our clients say

Total Mortgage is the best. Not only that they have the best staff, they help me with the mortgage to purchase my house fast. They are really respectful and easy to talk with. Thank you Total Mortgage!

Carlos S.

google

What our clients say

Working with Joanne was a delight. She kept us informed throughout the entire process and was available whenever we had a question, not to mention incredibly organized. I would highly recommend Joanne and Total Mortgage.

Julie V.

google

What our clients say

Kevin and his team were excellent! Our move had no shortage of complexities, moving from Canada to the US. His team was always available, made miracles in the eleventh hour to get us in our new home as planned. Couldn't recommend Kevin and his team more!

Samia

google