Total Mortgage Our Story

our story

Total Mortgage was founded in 1997 by John Walsh, a former loan officer who saw firsthand that the industry could be better. He built a company designed to truly support loan officers and the way they actually work.

What started as a three-person operation has grown into a national lender with more than 450 employees. During the 2007 housing crisis, one principle guided every decision: only approve loans we knew our borrowers could afford. That discipline helped us navigate one of the most challenging times in the industry and it continues to define who we are today.

Our culture is built on support, collaboration, and a willingness to step in for one another. That mindset carries through to how we serve our borrowers. We don’t just quote rates, we problem-solve, educate, and guide people toward responsible paths to homeownership.

As we continue to grow, we remain focused on raising the standard. We invest in our people, processes, and technology, while actively listening to feedback from those doing the work every day.

Goal:

Our goal is simple: to make home financing clearer, faster, and more human leaving every borrower feel more confident from application to closing.

Our Reputation

our reputation

It feels a little weird to brag about ourselves. Instead, we'll let some complete strangers take this one.

In 2016, Hearst Media Group named us one of the Top Workplaces in Connecticut, and over the last 7 years, Inc. Magazine has singled us out as one of the fastest growing US companies 4 times.

Most importantly, we've also gotten the thumbs up from our customers. We're a 5 star lender on Zillow with over 300 reviews, and we have an 5 star review on Google.

You know the secret to our effectiveness? Whether we're working hard on your loan or kicking back after hours in the company game room, we're always on the same team.

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What our clients say

Our excellent loan officer opened our eyes to a loan program that we didn’t even know existed! Minimal verification and documentation loan, for an investment property - who knew! such a great deal! We may just buy another one. This was a smooth easy process Thank you Jennifer McCall 🤗

Carry K.

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What our clients say

Wendy is very helpful. She is always ready to answer any questions and she gives clear instructions for the loan to process on time. I recommend her. She is the best!

Elsa C.

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What our clients say

Denise Panza is the most amazing mortgage originator and we were lucky enough to had been given her number from a friend. She fully exceeded my expectations and I found her to be amazing to work with!! We will continue to use Denise for all future mortgage needs! Thank you Denise and Total Mortgage!!!! Ken and Sue Pearson

Sue F.

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What our clients say

Todo excelente y el proceso muy rápido mi experiencia la mejor.

Saylis D.

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What our clients say

This was a very unique experience in working with a mortgage broker. Their website made it easy to upload and track needed information. They responded very quickly to every question and kept the ball rolling the whole time. I would highly recommend using Total Mortgage. They are highly professional, friendly and helped us close early.

Charles H.

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What our clients say

Marc does an excellent job with our home refinancing process with total mortgage and was available for us every step the way.

Frantzy N.

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What our clients say

Juan is a knowledgeable mortgage loan officer and very professional, he will guides you through the process 🙏

Vania R.

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What our clients say

Highly recommended! Excellence from beginning to end! Thank you Denise!

Ty B.

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What our clients say

Carlos was an amazing partner during the whole house buying process! Thank you 😊

Loriann C.

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What our clients say

Hayley went above all our expectations and answered all our questions throughout the process.

Ehren B.

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