Total Mortgage Our Story

our story

In 1997, loan officer John Walsh started a mortgage company. It came as the result of years in the industry; he had the experience, the know-how, and a briefcase full of big ideas – so it was a natural choice to get started.

Over the next decade, his company grew from a tiny three-person shop to a national lender. And when the housing crisis leveled the mortgage industry in 2007, Total Mortgage was one of the few lenders to stay intact. We owe that to a single choice John had made years earlier...

Other lenders were making a fortune by putting borrowers in homes they would never be able to pay for, signing off on the very deals that led to the recession. We only offered the loans that we knew our borrowers could afford.

No matter how large we grow, we’ll never forget how that decision saved both us and our borrowers. And in our post-recession success, we’ve become the kind of lender that can really do it all. We’re proud to provide homebuyers with the service and integrity of a hometown bank while also offering all the same benefits as the big guys. That’s our mission – to provide local lending expertise at the national level.

Our Reputation

our reputation

It feels a little weird to brag about ourselves. Instead, we’ll let some complete strangers take this one.

In 2016, Hearst Media Group named us one of the Top Workplaces in Connecticut, and over the last 7 years, Inc. Magazine has singled us out as one of the fastest growing US companies 4 times.

Most importantly, we’ve also gotten the thumbs up from our customers. We’re a 5 star lender on Zillow with over 300 reviews, and we have an 5 star review on Google.

You know the secret to our effectiveness? Whether we’re working hard on your loan or kicking back after hours in the company game room, we’re always on the same team.

Trustbuilder 1
Trustbuilder 2
Trustbuilder 3
Trustbuilder 4
Trustbuilder 4
Trustbuilder 4
Trustbuilder 4

What our clients say

Please reach out and ask to use Jana Bottass for helping you with any and all your mortgage needs! Ver very pleased with the outcome of my refinance may God bless her!

Act R.

google

What our clients say

The fastest way that they take care of my application and process to get approved in time for my closing. And a special thank you to Chris Gilmette for all of hard work. I am very grateful and thankful for everything.

Magno C.

thelenderlist

What our clients say

Manny and his team were great to work with. We’ve used them before and will definitely use them again. They were efficient, always responsive, and stayed one step ahead of any issues that came up. Everything was handled quickly and smoothly, which made the whole process much less stressful. A team you can trust!

Ricky S.

thelenderlist

What our clients say

Denise Panza is hands-down the best mortgage broker I have worked with. She stepped in and helped us close a loan within 24 hours, under real pressure, and handled everything with clarity, speed, and total competence. She is responsive, strategic, and genuinely invested in getting the job done right. Denise is my go-to and someone I trust completely. If you need a broker who delivers, she is the one.

Jessica W.

google

What our clients say

Can't say enough about Brendan Hickey. Great guy. Always available and tough as nails. Strong endorsement.

Doug H.

google

What our clients say

Zach was amazing. Explained everything, was transparent from the start, responsive, and worked with my realtor to execute a perfect sales cycle. Feel lucky to have had him on our first home purchase and will continue to use him on any future loan needs

Jason D.

thelenderlist

What our clients say

Matt and the crew are a 10 outta ten. Great service sharp caring and kind. He held our hand through the whole lending pieces from start to finish. Really great guy.

Andrae G.

google

What our clients say

Terry and his team made the tedious mortgage process a breeze. There were updates on the progress every step of the way. Thanks again, it was a pleasure working with you. Russ

Russell L.

thelenderlist

What our clients say

We have used Jason and Total Mortgage numerous times and have always been very happy. Jason is very attentive, quick to reply to questions/ concerns, thorough and such a great asset to the buying and selling process.

Jaime M.

thelenderlist

What our clients say

A pleasure to work with Denise. She is hard working, pleasant, supportive. She is true professional. Great job. Outstanding.

J P.

thelenderlist