Total Mortgage Our Story

our story

In 1997, loan officer John Walsh started a mortgage company. It came as the result of years in the industry; he had the experience, the know-how, and a briefcase full of big ideas – so it was a natural choice to get started.

Over the next decade, his company grew from a tiny three-person shop to a national lender. And when the housing crisis leveled the mortgage industry in 2007, Total Mortgage was one of the few lenders to stay intact. We owe that to a single choice John had made years earlier...

Other lenders were making a fortune by putting borrowers in homes they would never be able to pay for, signing off on the very deals that led to the recession. We only offered the loans that we knew our borrowers could afford.

No matter how large we grow, we'll never forget how that decision saved both us and our borrowers. And in our post-recession success, we've become the kind of lender that can really do it all. We're proud to provide homebuyers with the service and integrity of a hometown bank while also offering all the same benefits as the big guys. That's our mission – to provide local lending expertise at the national level.

Our Reputation

our reputation

It feels a little weird to brag about ourselves. Instead, we'll let some complete strangers take this one.

In 2016, Hearst Media Group named us one of the Top Workplaces in Connecticut, and over the last 7 years, Inc. Magazine has singled us out as one of the fastest growing US companies 4 times.

Most importantly, we've also gotten the thumbs up from our customers. We're a 5 star lender on Zillow with over 300 reviews, and we have an 5 star review on Google.

You know the secret to our effectiveness? Whether we're working hard on your loan or kicking back after hours in the company game room, we're always on the same team.

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What our clients say

Terry and his team made the tedious mortgage process a breeze. There were updates on the progress every step of the way. Thanks again, it was a pleasure working with you. Russ

Russell L.

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What our clients say

My wife and I were very happy with the entire loan process. We cant say enough how grateful we are to have worked with Victoria Posidento. She is excellent at what she does and made the whole process incredibly easy from start to finish!!

Patrick R.

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What our clients say

Zach did a great job as well as Steve and Lisa

Abhi A.

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What our clients say

Shane Higgins and his team were the absolute best people we could have had help us for buying our first home. He made sure every aspect of things was clear to us, and no question ever went unanswered. As first time homebuyers, we were nervous. But Shane and his team made this process so much less of a headache than it could have been, and was there for us every single step of the way. Now I can I say I am comfortably living in my first home with his help. Absolutely recommend total mortgage, Shane and his team!

Kevin K.

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What our clients say

Phenomenal work from the entire team. Jason did an incredible job from start to finish. From the first phone conversation he understood my needs and worked to find me a plan that was perfect. He communicated quickly and clearly and it was easy to send him the required documents. I never felt rushed, pressured, or upsold. The rate I received beat all others and thus far my experience has been phenomenal.

Alexander F.

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What our clients say

I had such a great experience with everyone on this team from beginning to end. I was always informed on where I was at in my loan process, the representatives of the company were all fantastic to communicate with, and I got SUCH an amazing interest rate with them in today’s market! Thank you total mortgage!

Austin B.

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What our clients say

Excellent all around. Samson is a Jedi master of his profession

Gary J.

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What our clients say

I can't stress enough how professional and knowledgeable Kevin Richardi is. This is my 3rd time working with him and his team. I always research other lenders and end up coming back completely confident that I got the best mortgage loan. K

Maria F.

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What our clients say

Manny was so helpful, and the process was so convenient.

Melvin B.

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What our clients say

This has been the most amazing and peaceful mortgage application approval ever… Thanks…After a very bad and traumatic experience in the past, this has been the best of the best… Thanks to the whole TM team, especially Jose and Ileana… You really rock :)

Ricardo R.

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