Total Mortgage Our Story

we like long walks, low rates and happy homebuyers

Get to know total mortgage

our story

In 1997, loan officer John Walsh started a mortgage company. It came as the result of years in the industry; he had the experience, the know-how, and a briefcase full of big ideas – so it was a natural choice to get started.

Over the next decade, his company grew from a tiny three-person shop to a national lender. And when the housing crisis leveled the mortgage industry in 2007, Total Mortgage was one of the few lenders to stay intact. We owe that to a single choice John had made years earlier...

Other lenders were making a fortune by putting borrowers in homes they would never be able to pay for, signing off on the very deals that led to the recession. We only offered the loans that we knew our borrowers could afford.

No matter how large we grow, we’ll never forget how that decision saved both us and our borrowers. And in our post-recession success, we’ve become the kind of lender that can really do it all. We’re proud to provide homebuyers with the service and integrity of a hometown bank while also offering all the same benefits as the big guys. That’s our mission – to provide local lending expertise at the national level.

Our Reputation

our reputation

It feels a little weird to brag about ourselves. Instead, we’ll let some complete strangers take this one.

In 2016, Hearst Media Group named us one of the Top Workplaces in Connecticut, and over the last 7 years, Inc. Magazine has singled us out as one of the fastest growing US companies 4 times.

Most importantly, we’ve also gotten the thumbs up from our customers. We’re a 5 star lender on Zillow with over 300 reviews, and we have an 5 star review on Google.

You know the secret to our effectiveness? Whether we’re working hard on your loan or kicking back after hours in the company game room, we’re always on the same team.

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What our clients say

Samson was amazing! The whole team was! They were efficient. They were communicative and very friendly doing it all. Highly recommend and will definitely be using them in the future for refi’s or mortgages.

Dina P.

thelenderlist

What our clients say

Nelson was extremely knowledgeable in all aspects of the process and answered all of my questions. I will definitely refer my friends and family to him .. Thanks Very Much Nelson !!

Anthony B.

google

What our clients say

I never would have thought purchasing a home would be this easy. Jose goes above and beyond to make it happen for the best interest of his clients. Couldn't be more happier with the whole process and have nothing I could recommend for improvement. Recommended 100%!

Derek Q.

thelenderlist

What our clients say

We loved our experience with our Total Mortgage lender representative! She was available and responsive to all of our questions! Would definitely recommend to all of our family and friends looking to purchase a home.

Paulina A.

google

What our clients say

Matt was truly amazing throughout my entire home-buying process. He helped me close quickly—literally right on Halloween—and made everything feel stress-free. Every question I had, he answered promptly and clearly. I’m so grateful for his support and would recommend him to anyone looking to buy a home.

Saroun C.

google

What our clients say

It was a pleasure working with Jordyn to buy my new home. She readily answered my calls and my questions, a responsivness that is not the norm these days. Her support made this very stressful process more manageable and I know she worked diligently to keep things moving towards a timely closing. Thanks, Jordyn.

Henry J.

thelenderlist

What our clients say

James and his team were proactive from the start, and were honest about the market expectations for our loan process.

Ethan R.

thelenderlist

What our clients say

As they say it takes a village, well Kristin Polacik was my whole village through this whole process. I met her over two years ago and she has been on this journey with me every step of the way! She guided me to work with the best people, she held my hand through every part of this process, returned phone calls in minutes, and felt like a therapist too! Her knowledge of her business and her communication are off the charts! But most important to me was her positivity every time we talked, and her patience to guide me through every step. I kept telling her I never did this alone, she said don't worry I got you and true to her word she sure did and brought me to the finish line! I would like to add Kim Delancy her assistant also brought me to the finish line, she guided me with so much patience and support to make sure I stayed on top of everything, which was very much appreciated. So if you need a mortgage lender look no further than Kristin and Kim at Total Mortgage!

Maureen L.

thelenderlist

What our clients say

Highly recommend, very knowledgeable and personable. She worked quickly to resolve any issues and made the process from preapproval to closing day easy to navigate. 10/10

Aaron C.

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What our clients say

Chuck was highly instrumental.. always ahead of the timeline and solution based Very very helpful

Burke C.

thelenderlist