Total Mortgage Our Story

we like long walks, low rates and happy homebuyers

Get to know total mortgage

our story

In 1997, loan officer John Walsh started a mortgage company. It came as the result of years in the industry; he had the experience, the know-how, and a briefcase full of big ideas – so it was a natural choice to get started.

Over the next decade, his company grew from a tiny three-person shop to a national lender. And when the housing crisis leveled the mortgage industry in 2007, Total Mortgage was one of the few lenders to stay intact. We owe that to a single choice John had made years earlier...

Other lenders were making a fortune by putting borrowers in homes they would never be able to pay for, signing off on the very deals that led to the recession. We only offered the loans that we knew our borrowers could afford.

No matter how large we grow, we’ll never forget how that decision saved both us and our borrowers. And in our post-recession success, we’ve become the kind of lender that can really do it all. We’re proud to provide homebuyers with the service and integrity of a hometown bank while also offering all the same benefits as the big guys. That’s our mission – to provide local lending expertise at the national level.

Our Reputation

our reputation

It feels a little weird to brag about ourselves. Instead, we’ll let some complete strangers take this one.

In 2016, Hearst Media Group named us one of the Top Workplaces in Connecticut, and over the last 7 years, Inc. Magazine has singled us out as one of the fastest growing US companies 4 times.

Most importantly, we’ve also gotten the thumbs up from our customers. We’re a 5 star lender on Zillow with over 300 reviews, and we have an 5 star review on Google.

You know the secret to our effectiveness? Whether we’re working hard on your loan or kicking back after hours in the company game room, we’re always on the same team.

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What our clients say

Jennifer and Tracey were extremely helpful, responsive and knowledgeable. As a first time home buyer Jennifer helped me navigate the mortgage world with ease. She answered every call, text and email quickly and without question. She was so amazing to work with and I could not be more grateful for all of her help and hard work.

Elizabeth E.

thelenderlist

What our clients say

Eva and her team are fantastic! They made our home buying process so much easier with their knowledge and guidance. Highly recommend!

Amy D.

thelenderlist

What our clients say

Everything about the experience was awesome. The Loan Coordinator Joseph was amazing. Always willing to take my calls and listened to my concerns. Especially being a first time home buyer. Definitely sending buyers his way!

Bernadette L.

thelenderlist

What our clients say

Denise Panza was so great to work with! She got back to us on all matters very quickly & answered every question with care. Her positive attitude made our first home buyers experience a wonderful one! We love the use of the app to keep all documents & info organized.

Kendall R.

thelenderlist

What our clients say

William Navarro went above and beyond to ensure the entire process was seamless and stress-free. His professionalism, responsiveness, and attention to detail truly stood out. He was always readily available to answer any questions I had no matter how big or small and took the time to provide clear, thorough explanations every step of the way. His commitment to excellent customer service made the experience both easy and enjoyable!

Catherine D.

thelenderlist

What our clients say

I had an outstanding experience working with Felix at Total Mortgage. From start to finish, Felix was incredibly attentive, always available to take my calls, and consistently provided top-notch service. His professionalism and responsiveness made what could have been a stressful process feel smooth and manageable. The app they use for sending documents and requesting signatures is a game-changer—super user-friendly and efficient. It made the entire mortgage process seamless, saving me time and eliminating confusion. I highly recommend Felix and the Total Mortgage team to anyone looking for a reliable, communicative, and tech-savvy mortgage broker. They truly go above and beyond!

User7150081

zillow

What our clients say

ERIC KHAN AND HIS TEAM ARE TOP NOTCH. MY LOAN PROCESS FROM START TO FINISH WAS WONDERFUL AND FAST. THANK YOU

Liston J.

thelenderlist

What our clients say

My experience was good, they have a good work team, fast and efficient, thank you

Ramon B.

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What our clients say

Thank you for the help getting into my new "For every home ". Going to keep this one. Thank you!!

David H.

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What our clients say

The experience with Total Mortgage was amazing. George and Darren are great guys who make the process as stress free as possible. I would recommend them to anyone.

Walker P.

google