our mission

Make home financing clearer, faster, and more human so every borrower feels confident from application to closing

about us

Total Mortgage was founded in 1997 by John Walsh, a former loan officer who saw firsthand that the industry could be better. He built a company designed to truly support loan officers and the way they actually work.

What started as a three-person operation has grown into a national lender with more than 450 employees. During the 2007 housing crisis, one principle guided every decision: only approve loans we knew our borrowers could afford. That discipline helped us navigate one of the most challenging times in the industry and it continues to define who we are today.

Our culture is built on support, collaboration, and a willingness to step in for one another. That mindset carries through to how we serve our borrowers. We don’t just quote rates, we problem-solve, educate, and guide people toward responsible paths to homeownership.

As we continue to grow, we remain focused on raising the standard. We invest in our people, processes, and technology, while actively listening to feedback from those doing the work every day.

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What our clients say

John reviewed my finances, estimated the amount i could borrow and presented a couple of product options. He kept me informed along the mortgage process and completed the mortgage by the deadline. Made the process a seamless experience.

Melinda V.

thelenderlist

What our clients say

Charlie and Ileana were so helpful through out this long process there professional was amazing I would recommend anyone to use total mortgage it was a great experience

Shalom R.

thelenderlist

What our clients say

The most important thing for us was the knowledge you and your staff had for the entire process. Your help and assistance enabled us to provide the information you needed and allowed us to complete the paperwork for each step in a timely manner. In a few words , you made it easy.

Kenneth P.

thelenderlist

What our clients say

(Translated by Google) THANK YOU THANK YOU THANK YOU (Original) GRACIAS GRACIAS GRACIAS

Marysol G.

google

What our clients say

I had an amazing experience working with Total Mortgage during the purchase of my property. My loan officer, James, was outstanding throughout the entire process. He communicated clearly, answered all of my questions, and made sure I understood every step along the way, which made the experience much less stressful. The processors and underwriters also worked incredibly efficiently and quickly. Everything moved smoothly, and thanks to their hard work and professionalism, we were even able to close earlier than expected. I truly appreciate the entire team and would highly recommend Total Mortgage to anyone looking to buy a home!

Karla F.

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What our clients say

As a first-time home buyer, my fiance and I had no idea what to expect and had a ton of questions throughout the process. Shane made everything so much easier than I thought it would be. He always took the time to explain things in a way that actually made sense and was incredibly responsive whenever we had questions or concerns. Buying a home can feel overwhelming, but Shane made the process feel manageable and much less stressful. He genuinely cared about helping us and never made us feel like just another client. We’re incredibly grateful for all of his hard work helping us get into our first home, and I would highly recommend him to anyone looking to buy a house.

Jon R.

zillow

What our clients say

We had an amazing experience working with Tracey and Jennifer at Total Mortgage. They helped make the process extremely smooth and easy to understand and are both very kind. We would always recommend choosing them!

Hazal K.

thelenderlist

What our clients say

The process was clear and simple! There were minor issues with the app itself, the links in the email worked better than the app. The loan officers were sweet and kind, they clearly explained and made excellent advices.

Sophia S.

thelenderlist

What our clients say

Matt was a huge help, and made himself available to answer all our questions. Made things much easier on us during the process

E H.

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What our clients say

Justin is trustworthy and attentive to detail. Extremely satisfied with our experience! Frank, Scott, and Cooper we’re fantastic!

Steven L.

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