Total Mortgage Our Story

our story

Total Mortgage was founded in 1997 by John Walsh, a former loan officer who saw firsthand that the industry could be better. He built a company designed to truly support loan officers and the way they actually work.

What started as a three-person operation has grown into a national lender with more than 450 employees. During the 2007 housing crisis, one principle guided every decision: only approve loans we knew our borrowers could afford. That discipline helped us navigate one of the most challenging times in the industry and it continues to define who we are today.

Our culture is built on support, collaboration, and a willingness to step in for one another. That mindset carries through to how we serve our borrowers. We don’t just quote rates, we problem-solve, educate, and guide people toward responsible paths to homeownership.

As we continue to grow, we remain focused on raising the standard. We invest in our people, processes, and technology, while actively listening to feedback from those doing the work every day.

Goal:

Our goal is simple: to make home financing clearer, faster, and more human leaving every borrower feel more confident from application to closing.

Our Reputation

our reputation

It feels a little weird to brag about ourselves. Instead, we'll let some complete strangers take this one.

In 2016, Hearst Media Group named us one of the Top Workplaces in Connecticut, and over the last 7 years, Inc. Magazine has singled us out as one of the fastest growing US companies 4 times.

Most importantly, we've also gotten the thumbs up from our customers. We're a 5 star lender on Zillow with over 300 reviews, and we have an 5 star review on Google.

You know the secret to our effectiveness? Whether we're working hard on your loan or kicking back after hours in the company game room, we're always on the same team.

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What our clients say

I was in a panic. It seemed as if Chase was going to not finance this deal. A month of conditional approvals that never went away. With less than two weeks before closing, I was referred to Total Mortgage and it was night and day. My team got me approved in less than three days. I was able to buy my family a wonderful new home. I cannot stress enough how fast, pleasant, and clever my team was. I wish I had started with them and saved myself a lot of needless worry. Zach is the man!

Joseph I.

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What our clients say

Dominic is personable, well spoken and very easy to work with. He made sure I understood everything clearly and kept me well informed about everything. Thank you

Georgia S.

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What our clients say

Ed is great. Took the time to go everything and cover all options

Malachi F.

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What our clients say

Carrie was exceptional! We had an excellent experience with our mortgage process from start to finish. Would absolutely recommend Total Mortgage to anyone looking for a reliable and trustworthy team.

Kimberly P.

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What our clients say

Our family has had a positive experience with Total Mortgage. We have been guided through the entire process, from the initial paperwork to the final payment. The team of Kevin and Lisa has provided unwavering support and patience, answering all our inquiries. We are extremely grateful for their assistance in achieving our dream of homeownership. Their knowledge and expertise have been invaluable throughout the process. It has been an exceptionally smooth journey, and we are deeply appreciative of their team’s dedication. We wish them continued success in helping others realize their dream of owning a home.

Janiella S.

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What our clients say

Natalie made the experience smooth and stress free from start to finish. Her knowledgeable advice and clear communication made any financial decision feel less overwhelming. I recommend working with Natalie.

Roxana G.

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What our clients say

“A truly outstanding experience with highly skilled professionals in the business. Their expertise, professionalism, and dedication made the entire process smooth and stress-free.” Appreciate and thanks! 🙏 God bless you

Jeffrey H.

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What our clients say

Dom was absolutely amazing! Not only was he friendly, understanding, and patient but he was so knowledgeable about the entire experience! He made it 10X easier to become a homeowner!

Jasmine C.

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What our clients say

We had a great experience working with Domenic throughout the entire home-buying process. He was knowledgeable, responsive, and took the time to explain every step clearly. His professionalism and expertise made what could have been a stressful process feel smooth and manageable. It was truly a pleasure to work with him, and we would highly recommend him to anyone looking for a reliable and trustworthy lender!

Stephanie L.

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What our clients say

Danielle help me all the way with the process that I have no idea , 100% recommend.

Glenda A.

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