nuestra misión

Hacer que la financiación de viviendas sea más clara, rápida y humana, para que cada solicitante se sienta seguro desde la solicitud hasta el cierre.

sobre nosotros

Total Mortgage fue fundada en 1997 por John Walsh, un ex oficial de préstamos que vio de primera mano que la industria podía ser mejor. Construyó una empresa diseñada para apoyar verdaderamente a los oficiales de préstamos y la forma en que realmente trabajan.

Lo que comenzó como una operación de tres personas ha crecido hasta convertirse en un prestamista nacional con más de 450 empleados. Durante la crisis inmobiliaria de 2007, un principio guió cada decisión: solo aprobar préstamos que sabíamos que nuestros prestatarios podían pagar. Esa disciplina nos ayudó a navegar uno de los momentos más difíciles de la industria y continúa definiendo quiénes somos hoy.

Nuestra cultura está construida sobre el apoyo, la colaboración y la disposición de intervenir el uno por el otro. Esa mentalidad se extiende a cómo servimos a nuestros prestatarios. No solo cotizamos tasas, resolvemos problemas, educamos y guiamos a las personas hacia caminos responsables hacia la propiedad de vivienda.

A medida que continuamos creciendo, seguimos enfocados en elevar el estándar. Invertimos en nuestra gente, procesos y tecnología, mientras escuchamos activamente los comentarios de quienes realizan el trabajo cada día.

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Lo que dicen nuestros clientes

As first-time homebuyers, we had a lot of questions and anxiety throughout the process, but Derick made everything so much easier. He was always available, incredibly knowledgeable, and took the time to explain every step in a way we could understand. He worked seamlessly with our realtor, communicated consistently, and helped keep everything on track from start to finish. His professionalism, patience, and reassurance gave us so much confidence during what could have been a very stressful experience. We truly couldn’t have asked for a better lender and would recommend Derick to anyone looking for someone who genuinely cares about their clients. Thank you for helping make our first home purchase such a positive experience!

Erika L.

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Lo que dicen nuestros clientes

If you’re looking for a professional and knowledgeable mortgage officer, Charlie is your man. I’ve done two purchases and a few refis with him and he was able to get me the best deal. When it doubt call Charlie Masse. He will make it happen!

Cynthia L.

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Lo que dicen nuestros clientes

Bridget's patience is abundant and greatly appreciated! This refi was a difficult one due to the repairs that had to take place and the very slow pace at which the contactor was completing the project. Bridget was kind, understanding, informative and accommodating throughout the entire process. I will definitely be referring anyone I can to her and will always bring my business right back to her whenever possible. Thank you, Bridget, for being my voice of reason and my sounding board throughout the entire refi. I couldn't have done it without you!

Julie S.

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Lo que dicen nuestros clientes

The Total Mortgage Team were amazing, they went above and beyond to ensure thwy provided quality service. I coouldn't have asked for a better lender or experience.

Crystal H.

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Lo que dicen nuestros clientes

Mortgage Experience Review I had a wonderful experience working with Total Mortgage, and I am truly grateful for all their help throughout the process of obtaining my mortgage to purchase my coop. Kevin Kearns worked extremely hard to help get my loan approved. He was professional, dedicated, knowledgeable, and always willing to go the extra mile to make sure everything moved forward smoothly. Purchasing a home can be stressful, but Kevin’s hard work and commitment made the process much easier for me. I truly appreciate his patience, communication, and determination in helping me achieve my goal of becoming a co-op owner. Thank you, Kevin, and the entire Total Mortgage team, for your outstanding service and support. I would highly recommend Total Mortgage and Kevin Kearns to anyone looking for a mortgage and a team that genuinely cares about their clients!

Glory C.

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Lo que dicen nuestros clientes

Working with Jaime Laureano was one of the best decisions I made during my home-buying process. From the very beginning, he was professional, knowledgeable, patient, and always willing to answer every question I had. He guided me through every step, kept me informed, and made what could have been a stressful experience feel much easier. What impressed me the most was his honesty, dedication, and genuine commitment to helping me. I never felt like just another client—he truly cared about making sure everything went as smoothly as possible. If you're looking for someone you can trust to help you with your mortgage, I highly recommend Jaime Laureano and the team at Total Mortgage. I am extremely grateful for everything he did for me and would confidently recommend him to my family, friends, and anyone looking to buy a home. Thank you, Jaime, for your outstanding service. You truly deserve five stars!

Edward O.

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Lo que dicen nuestros clientes

First time home owner. I have to say the experience with Justin Girolimon at Total Mortgage was exceptional smooth from home purchasing power, locking in on my rate, to the closing date and I mean closing in a timely fashion, which many of our close friends couldn’t believe but Justin said we would close on such date and that’s exactly how it went. I also had a ton of questions for Justin and he always reached out back or made time to answer any questions or concerns. The process to owning a home many say it’s overwhelming but with Justin and my realtor Melanie Billie which is fantastic as well ! they made it seem a lot less stressful taking care of all the additional work behind the scenes. Would definitely recommend Total mortgage !

Christian C.

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Lo que dicen nuestros clientes

Joselyn has been an outstanding lending partner on numerous real estate deals over the years. She's consistently responsive, creative with financing options, and genuinely invested in getting deals across the finish line. She understands that having the right agent on both sides of a deal is critical to success, and she treats every transaction as a true partnership rather than just a transaction. Beyond her lending work, Joselyn recently trusted me to help her find a new office space in downtown Manchester — a great full-circle moment that speaks to the strength of our working relationship. I'd recommend her without hesitation to anyone looking for a knowledgeable, responsive, and creative mortgage broker.

Amy C.

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Lo que dicen nuestros clientes

Blaine was excellent to work with! He made buying out first home as stress free as possible. He was always quick to respond and answer any questions we had and always made sure we understood the process and what to expect. He's very knowledgeable on all the different loan options, personable, and has great communication. Thanks for all your hard work, Blaine! It was great working with you!

Terra M.

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Lo que dicen nuestros clientes

(Translated by Google) My experience with Débora throughout the entire home financing process was excellent. From the beginning, she demonstrated great professionalism, competence, responsibility, and attentiveness, always available to clarify our doubts and explain each step clearly. A key differentiator that I consider very important is the fact that she speaks Portuguese. For us Brazilians living in the United States who don't have complete fluency in English, being able to count on a professional who speaks our language makes all the difference, especially in a process as important as financing a home, which involves documents, values, contracts, and a lot of information that needs to be well understood. Being able to converse in Portuguese and have all our questions answered gave us much more security and peace of mind throughout the process. Without a doubt, I recommend Débora for her professionalism, knowledge, attentiveness, and the quality of her work. (Original) Minha experiência com a Débora durante todo o processo de financiamento da nossa casa foi excelente. Desde o início, ela demonstrou muito profissionalismo, competência, responsabilidade e atenção, sempre disponível para esclarecer nossas dúvidas e explicar cada etapa com clareza. Um diferencial que considero muito importante é o fato de ela falar português. Para nós, brasileiros que vivemos nos Estados Unidos e não temos total domínio do inglês, poder contar com uma profissional que fala a nossa língua faz toda a diferença, principalmente em um processo tão importante como o financiamento de uma casa, que envolve documentos, valores, contratos e muitas informações que precisam ser bem compreendidas. Poder conversar em português e tirar todas as nossas dúvidas nos trouxe muito mais segurança e tranquilidade durante todo o processo. Sem dúvida, recomendo a Débora pelo seu profissionalismo, conhecimento, atenção e pela qualidade do seu trabalho.

Lucia A.

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