Total Mortgage Our Story

we like long walks, low rates and happy homebuyers

Get to know total mortgage

our story

In 1997, loan officer John Walsh started a mortgage company. It came as the result of years in the industry; he had the experience, the know-how, and a briefcase full of big ideas – so it was a natural choice to get started.

Over the next decade, his company grew from a tiny three-person shop to a national lender. And when the housing crisis leveled the mortgage industry in 2007, Total Mortgage was one of the few lenders to stay intact. We owe that to a single choice John had made years earlier...

Other lenders were making a fortune by putting borrowers in homes they would never be able to pay for, signing off on the very deals that led to the recession. We only offered the loans that we knew our borrowers could afford.

No matter how large we grow, we’ll never forget how that decision saved both us and our borrowers. And in our post-recession success, we’ve become the kind of lender that can really do it all. We’re proud to provide homebuyers with the service and integrity of a hometown bank while also offering all the same benefits as the big guys. That’s our mission – to provide local lending expertise at the national level.

Our Reputation

our reputation

It feels a little weird to brag about ourselves. Instead, we’ll let some complete strangers take this one.

In 2016, Hearst Media Group named us one of the Top Workplaces in Connecticut, and over the last 7 years, Inc. Magazine has singled us out as one of the fastest growing US companies 4 times.

Most importantly, we’ve also gotten the thumbs up from our customers. We’re a 5 star lender on Zillow with over 300 reviews, and we have an 5 star review on Google.

You know the secret to our effectiveness? Whether we’re working hard on your loan or kicking back after hours in the company game room, we’re always on the same team.

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What our clients say

Matt, Ashley, and the Total Mortgage Team made refinancing extremely quick and easy for us. We appreciated their great communication and punctuality throughout the process.

Conor M.

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What our clients say

Kevin is amazing. Was able to get my loan processed and approved in weeks.

Salvatore S.

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What our clients say

Excellent all around. Samson is a Jedi master of his profession

Gary J.

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What our clients say

The entire team at Total Mortgage was so helpful and amazing throughout our entire process. Ryan Cast was so thorough and patient in gathering our information and he and Stephen Gambardella were communicative and responsive throughout, making it such a smooth transaction! Thank you Ryan, Stephen & Total Mortgage!

Jennifer M.

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What our clients say

Dominic is very professional and patient. He answered every single question I had clearly and guided me through the entire process. He is also very efficient on the work and helped us successfully close the house as we have a tight time schedule. Highly recommend!

Ariane L.

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What our clients say

Darren Kaplan has been a very good and helpful and knowledgeable mortgage loan officer at Total Mortgage to buy our home dream house. Despite all challenges, Darren has been there for and with us, helping to overcome every obstacles till my wife, and I and my family could be able to purchase our home dream this year 2025z We are happy.. I recommend Darren Kaplan and Total Mortgage to anyone who is looking forward to purchasing their own home-dream.

Bishop A.

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What our clients say

Worked with Matt on a refinance. After outlining our previous mortgage, he was able to identify opportunities to save on the monthly payment. He was also very helpful in sharing the big picture, specifically how total costs changed and the levers available to save money long term. Highly recommend Matt and the team

Daniel G.

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What our clients say

This was my second time using Total Mortgage to purchase a property. I came back because I loved working with Victoria Possidento. I once again felt like she had my financial wellbeing at the forefront of my home buying process and would recommend her to anyone I know

Jeannine T.

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What our clients say

Cesar is great at what he does and does it with clients in mind, he’s patient and ready to answer any questions no matter what it is. He earned all the five stars

Gisele B.

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What our clients say

Matt was truly amazing throughout my entire home-buying process. He helped me close quickly—literally right on Halloween—and made everything feel stress-free. Every question I had, he answered promptly and clearly. I’m so grateful for his support and would recommend him to anyone looking to buy a home.

Saroun C.

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