Nuestra Historia de Total Mortgage

nuestra historia

Total Mortgage fue fundada en 1997 por John Walsh, un ex oficial de préstamos que vio de primera mano que la industria podía ser mejor. Construyó una empresa diseñada para apoyar verdaderamente a los oficiales de préstamos y la forma en que realmente trabajan.

Lo que comenzó como una operación de tres personas ha crecido hasta convertirse en un prestamista nacional con más de 450 empleados. Durante la crisis inmobiliaria de 2007, un principio guió cada decisión: solo aprobar préstamos que sabíamos que nuestros prestatarios podían pagar. Esa disciplina nos ayudó a navegar uno de los momentos más difíciles de la industria y continúa definiendo quiénes somos hoy.

Nuestra cultura está construida sobre el apoyo, la colaboración y la disposición de intervenir el uno por el otro. Esa mentalidad se extiende a cómo servimos a nuestros prestatarios. No solo cotizamos tasas, resolvemos problemas, educamos y guiamos a las personas hacia caminos responsables hacia la propiedad de vivienda.

A medida que continuamos creciendo, seguimos enfocados en elevar el estándar. Invertimos en nuestra gente, procesos y tecnología, mientras escuchamos activamente los comentarios de quienes realizan el trabajo cada día.

Meta:

Nuestro objetivo es simple: hacer que el financiamiento de vivienda sea más claro, más rápido y más humano, dejando a cada prestatario sentirse más seguro desde la solicitud hasta el cierre.

Nuestra Reputación

nuestra reputación

Es un poco extraño presumir de nosotros mismos. En cambio, dejaremos que algunos extraños completos se encarguen de esto.

En 2016, Hearst Media Group nos nombró uno de los Mejores Lugares de Trabajo en Connecticut, y durante los últimos 7 años, Inc. Magazine nos ha destacado como una de las empresas de más rápido crecimiento en EE.UU. 4 veces.

Lo más importante es que también hemos recibido la aprobación de nuestros clientes. Somos un prestamista de 5 estrellas en Zillow con más de 300 reseñas, y tenemos una calificación de 5 estrellas en Google.

¿Sabe el secreto de nuestra efectividad? Ya sea que estemos trabajando duro en su préstamo o relajándonos después del horario laboral en la sala de juegos de la empresa, siempre estamos en el mismo equipo.

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Lo que dicen nuestros clientes

Nic made the whole process smooth and clear. He kept in contact and let me know when something was needed! I will recommend to friends and family! Thanks Nic!

Marion F.

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Lo que dicen nuestros clientes

Ed is great. Took the time to go everything and cover all options

Malachi F.

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Lo que dicen nuestros clientes

Excellent service, always willing to help and expedite the process. I highly recommend her without hesitation.

Jorge H.

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Lo que dicen nuestros clientes

Working with George with Total Mortgage and his staff was a pleasant experience, they minimized the stress of home buying. They helped patiently during the whole process. Closing itself was smooth and hassle free. Overall, a positive experience.

Cynthia G.

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Lo que dicen nuestros clientes

First time homebuyer had the pleasure of working with Matt tran at total mortgage Matt made the whole process smooth any questions I had he go right back to me with the answer he was very knowledgeable about all the steps from pre approval to closing

Matt F.

google

Lo que dicen nuestros clientes

As a first-time homebuyer and a single mom, I honestly didn’t think owning a home was possible for me, especially with limited savings. But working with Carrie completely changed my life and my outlook. From day one, she was incredibly knowledgeable, patient, and genuinely invested in helping me succeed. She guided me through down payment assistance programs I didn’t even know existed and worked hard to find options that truly fit my financial situation. Thanks to her expertise and dedication, I was able to purchase a brand-new home with a monthly payment that is less than what I was paying in rent. Carrie truly cared about helping me build a stable future for myself and my child. I felt supported every step of the way. I can’t recommend Carrie highly enough, especially to anyone who feels like homeownership might be out of reach. She made what felt impossible not only possible, but smooth and empowering.

Emily C.

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Lo que dicen nuestros clientes

We had an incredible experience with the team that helped us purchase our first home. Alan Qiu was our realtor, and he did a thorough job guiding us through every step of the process. He was patient as we learned how everything worked, quick to respond whenever we had questions, and always proactive. Alan scheduled showings in a timely manner and helped us thoughtfully consider different options that aligned with our needs. Ultimately, he helped us find the perfect home in Billerica MA. Matt Tran, aka Tran the Mortgage Man, was our loan officer and was absolutely fantastic to work with. He was our very first phone call and immediately connected us with all the key stakeholders to make the process smooth and efficient. Matt clearly explained each step, regularly checked in on us, and made us feel confident throughout the journey. In less than two months from our initial call with Matt, we submitted our first offer, it was accepted, and we have officially closed. They truly have an A team. Matt referred us to Alan, and from there everything took off seamlessly. We are incredibly grateful for their support, guidance, and professionalism. We would strongly recommend their services to anyone looking to buy a home.

Pedro R.

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Lo que dicen nuestros clientes

Leslie made the entire process easy to understand and as stress free as possible. Leslie and the entire Total Mortgage team were tremendously professional and responsive. Would highly recommend Total Mortgage.

Joshua T.

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Lo que dicen nuestros clientes

Drew and his team were awesome to work with. Answered any questions we had and overall made the stressful task of buying a home smooth and stress free!

Alexander O.

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Lo que dicen nuestros clientes

I was in a panic. It seemed as if Chase was going to not finance this deal. A month of conditional approvals that never went away. With less than two weeks before closing, I was referred to Total Mortgage and it was night and day. My team got me approved in less than three days. I was able to buy my family a wonderful new home. I cannot stress enough how fast, pleasant, and clever my team was. I wish I had started with them and saved myself a lot of needless worry. Zach is the man!

Joseph I.

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