Total Mortgage Our Story

our story

In 1997, loan officer John Walsh started a mortgage company. It came as the result of years in the industry; he had the experience, the know-how, and a briefcase full of big ideas – so it was a natural choice to get started.

Over the next decade, his company grew from a tiny three-person shop to a national lender. And when the housing crisis leveled the mortgage industry in 2007, Total Mortgage was one of the few lenders to stay intact. We owe that to a single choice John had made years earlier...

Other lenders were making a fortune by putting borrowers in homes they would never be able to pay for, signing off on the very deals that led to the recession. We only offered the loans that we knew our borrowers could afford.

No matter how large we grow, we’ll never forget how that decision saved both us and our borrowers. And in our post-recession success, we’ve become the kind of lender that can really do it all. We’re proud to provide homebuyers with the service and integrity of a hometown bank while also offering all the same benefits as the big guys. That’s our mission – to provide local lending expertise at the national level.

Our Reputation

our reputation

It feels a little weird to brag about ourselves. Instead, we’ll let some complete strangers take this one.

In 2016, Hearst Media Group named us one of the Top Workplaces in Connecticut, and over the last 7 years, Inc. Magazine has singled us out as one of the fastest growing US companies 4 times.

Most importantly, we’ve also gotten the thumbs up from our customers. We’re a 5 star lender on Zillow with over 300 reviews, and we have an 5 star review on Google.

You know the secret to our effectiveness? Whether we’re working hard on your loan or kicking back after hours in the company game room, we’re always on the same team.

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What our clients say

Joanne is the best!! It's always an amazing experience to work with her; she is very professional and efficient, but she also cares about what is best for us! The process was always smooth, and she was always available for us anytime we had questions or needed guidance. We couldn't ask for a better person. Joanne is THE #1!!

Francesco D.

thelenderlist

What our clients say

Thanks to Mark and his team for making the mortgage process uncomplicated and being super helpful throughout.

Robin M.

google

What our clients say

The total mortgage experience was truly amazing. I love how you enter your info in one time and it is then automatically entered for you on every document you would ever need to fill out in the future. That feature sure saved a lot of time. In addition, being able to do the entire mortgage remotely was awesome. In fact, I can honestly say that everything about this company is specifically designed to save the customer time and make the whole mortgage process as easy, simple, and stress-free as possible for the costomer. Then there was my loan officer, Wendy. She was so friendly and helpful. This was my first mortgage and I admit I didnt know much abot mortgages going into the process. Before I found Wendy I went to several other banks and dealt with many other loan officers. All of the others used bank jargon that I had never heard before. It was like they were speaking Chinese. However, Wendy went slow with me and used terminolgy I understood. From our first conversation I knew Wendy and Total Mortgage were the company for me. I can promise that if you go with Total Mortgage, you will be very happy. Thank you Wendy and Total Mortgage.

Jeff A.

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What our clients say

Kevin has been there since day 1, explaining the ins and outs of the loan process that I never knew. Anytime I had a question he was on top of it right away. Always available for a quick phone call no matter what time of day or what day it was. He was always professional and always willing to help. Made our house buying process a breeze and if ever were to buy again we would use Kevin.

Kenneth S.

thelenderlist

What our clients say

Derick is great was available and answered any question or found a solution for every problem I had!

Devaughn S.

thelenderlist

What our clients say

William , Will always get back to me and tried to help.

Victor H.

thelenderlist

What our clients say

I had a really good experience. The process was easy and the app is very intuitive. I will be looking to work with Total Mortgage again. Thanks guys!

Damien D.

thelenderlist

What our clients say

Very Happy and really appreciate all the hard work you guys did. Thank you Total mortgage

Edwin O.

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What our clients say

Terry and his team made the tedious mortgage process a breeze. They followed up on the loan progress every step of the way. Thanks again, Russ

Russell L.

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What our clients say

A pleasure to work with Denise. She is hard working, pleasant, supportive. She is true professional. Great job. Outstanding.

J P.

thelenderlist