Susan Kayal

Susan was on top of every step, never missed a beat! Can’t speak highly enough about the total mortgage team!

Susan was absolutely amazing from the start of the whole process. She was so helpful in explaining everything in a way that made the whole process so easy! Total Mortgage was also very expedient in the entire process.

I recommend working with Susan Kayal as your mortgage advisor and banker as she not only gives you a thorough details on how to get more out of yourmortgage and be better with your current status of your home but also is compassionate enough in understanding our current situation as a homeowner by walking through the numbers suitable to your ecominic status and our preferences. We are ever so grateful to know her and Total Mortgage and we know we are in good hands for us who are still learning to thrive as homeowners

My family and I worked with Susan Kayal from Total Mortgage during our recent first home purchase. We were very impressed by her communication and kindness. She was always prompt and reachable. Being first time buyer we had lots of concerns & questions. Susan provided clear and consistent updates during this complex process. She addressed our concerns and answered quickly by walking me through every steps. Susan Kayal professionalism and dedication in helping my family was impressive. I Highly recommend her if you are looking to purchase a home. Thank you Susan💗

The comunicat through the process! But the understanding and support provided by Susan made the difference.

Great communication and prompt response is the key. She went above and beyond to help us with closing our property. She communicated effectively with my team of realtor, Attorney, insurance. I would highly recommend to choose Susan Kayal and Total Mortgage. I would definitely recommend her to my friends and family.

Susan was fantastic. She helped me navigate very tricky times with mortgage rates and was incredibly responsive and in tune with my needs and concerns. We had several calls on my PM commute and I kept thinking it was unbelievable to have that level of service from a mortgage broker. I would absolutely recommend her to anyone!

Susan is accommodating with our needs and im surprised she also responded at off hours. She responded with professionalism with empathy. it was a pleasant and smooth transaction with our loan.

Susan was always made herself available to fully answer all the questions we had about the mortgage process and terms. Additionally, she made the process smooth and fast, allowing us to close on a house within three weeks without any problems.

Susan was available 24/7 throughout the whole experience. She’s highly responsive and extremely patient. As first time home buyers, Susan went above and beyond to clarify any questions we had on our loan and the overall home buying process. I’d recommend Susan to any home buyers looking to finance their dream home!

Being new to buying an house Susan was there to help us every step of the way. She went through everything step by step and insure we understood everything that was happening! Susan was absolutely amazing!

Susan is so friendly and approachable. She kept me updated almost daily. She also lifted my spirits when I would get out bidded. I just can't say enough. Thank you Susan.

Susan is very professional, knowledgeable, pleasant , kind a great sales person . I was very lucky and happy to work with her . Thank you !!!

Susan knows what she is doing and stays on top of things, very pleasant to work with.

I had a fantastic experience working with Susan during my loan process. She was incredibly attentive and thoughtful throughout the entire journey. Susan's consistent communication and regular updates on the loan process made the experience truly pleasant. Her dedication to keeping me informed at every step was greatly appreciated. I have no doubt that I will choose to work with Susan again in the future, and I have already recommended her services to my friends. Her professionalism and commitment to her clients are truly commendable, and I couldn't be happier with the service she provided. Thank you, Susan, for making my loan process such a smooth and enjoyable experience Lemon DeLucia

Susan is on top of everything and keeps the realtor and the buyers informed. Response rate is great. She keeps everything moving. Would highly recommend her to my clients.

Susan was the best and made our home buying experience as enjoyable and as easy as possible!!! Very responsive, always available and always able to help us with any questions that we had. She made this experience very smooth for us and we are so glad that we where able to work with her!!!

Susan is a life saver for us! Prior to working with her, we had a nightmare experience with our realtor, lender and attorney. While looking for new professionals to work with, we kept being told we would be pre-approved close to nothing in the market. It was extremely stressful especially after being pre-approved prior for a reasonable price. Thankfully Susan remembered a program for self employed borrowers. Due to this, we were able to get pre approved again. Susan was so easy to work with. She let us know when prices were too high for certain steps of the home buying processes and offered other suggestions. As first time home-buyers, we went through the ringer. We were happy to have found Susan that made a tough process a bit easier.