Lanie Conklin

individual attention, personal care, responsive, supportive and helpful

Lanie was incredible. Her knowledge, experience & ability to walk you through each step was exceptional. She is professional, accessible & informative. I highly recommend her! Thank you!

Lanie was the absolute BEST throughout the process of buying a home for the first time. She made everything feel so simple and explained things in a way that wasn’t overwhelming. I could call her at any moment and she would pick up; whether she was trying to get her family ready for the day or about to make dinner, she would always answer. She is very kind, solution oriented, and always put our wants and needs at the forefront. She also made sure that when we looked at a place, it was in our budget, and would always write us up a worksheet with projected calculations to make sure that we were comfortable. We had no surprise fees at the end, and overall had a wonderful experience. She is literally the best! We love you, Lanie

Great experience working with Total Mortgage from locking the best rate possible to ensuring all details were handled so we could close on time.

Lanie was so awesome helping us secure our mortgage in under 30 days. I would recommend her to anyone for their mortgage. Lanie was so personable and accessible, which as a first time homebuyer was everything and more than I could’ve asked for. We closed to today and Lanie was a great addition to our team! Everyone at Total Mortgage was incredible and would recommend 10 out of 10!!

Lanie did an excellent job of walking us through the mortgage process. As first time home buyers it was great working with someone so knowledgeable and someone who didn't mind repeating how things worked (a few times) or what the next steps were. She helped to get us the best rate possible for our buying position. Even with some last minute changes she was available to help us every step of the way -- Thanks Lanie!

I was uncertain as Lanie was recommended by my realtor, I really didn't expect her to come in with a lower rate. I shopped around after I got my offer accepted. Lanie came in with the best rate hands down. She is smart and knows her stuff, she's constantly following the market so she has good foresight (and is not bad to chat market talk with if you're into that kind of stuff) She was very great with communication, she called me multiple times even with the odd hours I work she found time to get me the best rate. Part of me questioned if she was going to come through because she called me a few nights in a row but we never ended up locking anything. Then, when she told me she thought I should lock the rate, it ended up being the literal bottom and rates turned back around and started climbing again. Her words "I don't think it's gonna get better than this, I think we should lock you now," ended up being correct, so they stuck with me and here I am writing her review to tell you to believe Lanie when she tells you, she really knows what she's doing. Obviously still do your due diligence and all of that, but as far as a mortgage lender goes, I was certainly impressed. She knows every single program that can save you money, and she will use them because she knows that by saving you money you will go with her, after all it's not her bottom line either way. I went through a big bank to get pre approved and they didn't do anything in the way of trying to save me money, whereas Lanie talked about how she could get it lower if this information lined up with what she was looking at and trying to do. Other lenders couldn't even match her rate, let alone beat it. If you're having trouble getting the best rate, give her a shout, it certainly can't hurt and it definitely worked out for me.

We were in a dreary process with other lenders and as a result, we withdrew our application after it was underwritten! Lanie made the transition so smooth!!! She helped us close in 15 days!!!! Lanie is the best! If I’d buy another home, I’m definitely choosing Lanie!!!

Lanie was very helpful during my loan process, she work so hard and was very courteous. She always answered the phone. Definitely working with her in my next investment.

Lanie and her team were phenomenal! As first-time home buyers, we were brand new to the process and Lanie alleviated many of our concerns. She was extremely patient with our questions and was very knowledgeable about the entire process. She went above and beyond when it came to helping us, which we are tremendously grateful for, especially during such a crazy market. I will be recommending her to all of my friends and family when it comes time for them to buy a home. Thank you, Lanie and team!!

Lanie and her team were AMAZING! From start to finish it was an absolute pleasure. Highly recommend if you want the best of the best on your side. Lanie and her team listens, answers all your questions, and is by your side all the way from start to finish! Highly recommend Lanie Conklin and her team!

Lanie and the team that worked on her behalf provided us with great communication from beginning to end. We had a long search for a new home in this market, and Lanie was wonderful in terms of providing us with preapproval notices, updating documents and otherwise staying in touch with us during the search for a home. Definitely recommend!

From start to closing, Lanie is professional, reliable and just awesome. I am not an easy customer as I am also in finance but she deserves seven star rating!

It was our first time purchasing a home and obtaining such a big loan so you can imagine we had many questions. Lanie was able to guide us from day 1 all the way to our closing date. No questions ever went unanswered and she was available to speak with us at all times. Lanie provided us few options to see which one works best for us and even gave her strong professional opinion which loan would work best for us. It really felt like we had known Lanie personally the way she had helped us but that's just what Lanie does. She helped us get the lowest rate possible. Highly, highly, highly recommend Lanie.

Lanie was our advocate from the start. She is kind, professional, and hard working and makes each of her clients feel like they are her number one priority. Whenever we had a question, Lanie responded immediately and was always available by phone and by email. She helped us secure an incredibly low interest rate and we are so appreciative, this being our first home purchase. My husband and I would recommend Lanie to anyone looking to secure a mortgage for a new home!

I am a first time home buyer and was clueless about the mortgage process when I started. Lanie made everything simple. She was super responsive and her team worked overtime to get my loan approved with a fast turnaround time right up until the night before the closing! I don't think other companies would provide this level of service especially if you require a quick turnaround time on your loan. Would highly recommend Lanie!

I was so blessed to have had the help from my mortgage lender on my recent home purchase. I had experienced some issues with a prior lender and almost lost my dream home. I am so grateful that Lanie Conklin and her amazing team stepped in and worked around the clock to help me save this purchase. Lanie and her team were so helpful and well informed, they are truly a blessing. They assisted me in completing and correcting all documentation I needed in just a few weeks. Even now after two months that I’ve purchased my home they have continued to contact me and keep me informed on all matters. I truly would recommend them especially to first time home buyers.

Lanie was wonderful to work with. She has a great personality and was very easy to talk to. She took all our financial needs into consideration and gave us the best mortgage scenario. I would recommend her to anyone and everyone. Look forward to working with her again.

Recently worked with Lanie to get mortgage for our first home. She was very helpful throughout the journey and made sure the process was smooth and easy. She goes out of her way to give best service to her customers and is always available when needed. I recommend her service! Thanks Lanie

Lanie was on top of her game. She consistently went above and beyond on helping us secure the best mortgage rates for our new home. She managed to hold everything together, even during chaotic stressful situations. I highly recommend her A++

When I met Lanie I was at the end of my rope trying to save my home. Lanie took the time to sit with me to gather information to better understand my circumstances and immediately brainstorm the various options that could work for me. We had to go back to the drawing board a few times but she held my hand through the entire process. I trusted her to find solutions to help me keep my home and that is exactly what she did. I have my home and can enjoy it with peace of mind. I am forever grateful to Lanie for her knwolege, guidance and professionalism, she knows her stuff.

I can’t say enough about how integral Lanie was to our entire process of buying our first home. There are so many obstacles and services to manage, and Lanie was not only a immense help in explaining the mortgage process to us, she also became our advocate in dealing with our broker and attorney. She was very patient with us and took the time to explain every detail of our loan, ways in which we could save, areas where we should be more cautious, as well as what to expect from our broker, attorney, signing day, inspections, etc. We literally could not have accomplished what we did without her, and we are so grateful. We are so happy with our new home, and we recommend Lanie whenever we have the chance.

Lanie's knowledge of all the various mortgage products out there are second to none. She expertly guided the purchase of our home and went above and beyond when we ran into some issues closing on our sale. She even offered to call our buyer when she was having issues closing on her loan to see if she could assist in any way to speed things up. She was always a phone call or text away and was so patient with all the questions that I had (and believe me, I had A LOT of questions). Nights or weekends - she was always available! I would not hesitate to recommend Lanie for any mortgage related transaction! She is TRULY AWESOME!!!!

Lanie and I worked together roughly one year ago for our first home purchase. I must admit I was a bit blind coming into the process as this was the first home I’d be purchasing. Lanie was extremely informative and helpful throughout the process, available for just about any call text or email that I was sending to answer questions or assist with continuing on in the process. I’ve heard horror stories of going through the mortgage process. I told Lanie early in our process that if she was up to it I’d move at near lighting speed to get her the necessary documents to complete the full mortgage process. She was amazing with how quickly she was able to work with me. I felt like every day we were accomplishing a new step and before I knew it in a matter of no more than a couple weeks the process was complete, at a competitive rate structure. There was next to no negotiation, and I never was made to feel as a number or as someone who was getting banged over the head with unnecessary upcharges or origination fees. Although I don’t have someone to compare to, I’d have to imagine that the experience with Lanie was unique with respect to the speed and urgency she showed along with her passion for what she does and truly helping a new set of homeowners.

I have never worked with someone so gifted in the mortgage space. Lanie is an expert specialist and was patient in guiding us every step of the way in obtaining our mortgage. I was also selling my coop at the same time of buying so there were a lot of moving pieces and Lanie was thorough in explaining all the different scenarios in meeting our budgeted monthly payments. she even is willing to get on the phone on our behalf to explain to sellers how qualified we are in swaying their decisions in accepting our offer. Being type A, i had so many questions and needed to know all expenses for budgeting purposes - Lanie was extremely thorough, patient and accurate in her guidance. she is beyond flexible and willing to take a call at 11p while shes putting her kids to bed. she goes above and beyond the realms of a mortgage consultant. we are definitely returning customers in the future. Highly recommend with no reservations. Lanie is our go-to!