Job Description

Job Title:

Accounts Receivable

Department:

Accounting

Location:

Milford Office

Position reports to:

Accounts Receivable Team Lead

Position supervises:

N/A

FLSA status:

__ Exempt     X Non-Exempt

TMS Core Values:

• Do the Right Thing
• Embrace and Drive Change
• Create and Maintain High Morale, Job Fulfillment and Enjoyment
• Be Creative and Open-Minded
• Pursue Growth and Learning in Self and Team
• Build Open and Honest Relationships with Communication

General Purpose and Scope (Summary):

This position is responsible for providing loan servicing and accounting support.  These responsibilities include receiving, depositing, and logging payments, billing, disbursing escrow, providing customer assistance, entering and scanning documents, and other accounting assistance as needed. 

Responsibilities/Functions:

- Perform first payment follow-up

-Assist borrowers with questions regarding payments

-Provide payment histories and payoff statements

-Collect payments

-Deposit in bank

-Generate bills

-Coordinate payment transfers

- Post to AMB and Encompass as necessary.

Personal Traits / Competencies:

- Good oral and written communication skills.

- Must be customer service oriented.

-Attention to detail

-Ability to solve problems effectively

-Basic math skills

Technical / Computer Skills:

- Knowledge on moving documents electronically via e-mail etc.

- Proficient using Microsoft Excel, Word and Outlook

- Must have general knowledge of the mortgage industry with specific knowledge of loan servicing and general accounting knowledge preferable.

Education and Experience:

-A business degree is desirable but not necessary; alternatively a high school diploma or equivalent

- 0-2 years related experience

Certifications, Licenses, etc.

-Not necessary, but helpful to have formal fair debt compliance training

Hours for position:

M-F 9am-5pm

This position may require frequent additional hours, at times on a daily basis; must be available to work additional hours on short notice as determined by management to meet customer service and investor requirements

Date Created:

3/19/19

Date Updated:

03/19/19

Conclusion

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.