Senior Mortgage Banker NMLS #2020715
As first time home buyers my wife and I were unsure what to expect and how to navigate the loan process. Shane explained everything in great detail, and was available to talk whenever we needed. He made a daunting process smooth and easy and I couldn't be happier we chose to work with him. Would recommend without reservation to anyone looking for someone who is knowledgeable and responsive and clearly takes great pride in his work. Thank you again!!!
Follow through, communication, friendliness and just top notch service?
Shane was great, we would definitely recommend him and total mortgage to anyone looking for a home.
Shane Higgins and his team were the absolute best people we could have had help us for buying our first home. He made sure every aspect of things was clear to us, and no question ever went unanswered. As first time homebuyers, we were nervous. But Shane and his team made this process so much less of a headache than it could have been, and was there for us every single step of the way. Now I can I say I am comfortably living in my first home with his help. Absolutely recommend total mortgage, Shane and his team!
Shane Higgins and team were excellent to work with and highly recommend them.
In 2024, Shane guided my wife and I through the process of buying our first home together. Circumstances changed a year later and we were in a position where we needed a more accommodating place. Our first call....Shane Higgins. Without missing a beat...Shane guided us from the initial phone call all the way through closing. Leaning into his professionalism, expertise and dedication for a 2nd time all but solidified my belief that forever....we got our mortgage guy! Thanks Shane....for working tirelessly and effortlessly in ensuring such a smooth transition.
"“Shane was fantastic to work with—knowledgeable, responsive, and always looking out for my best interests. He made the mortgage process smooth and stress-free from start to finish. Highly recommend!�\n"
"Extremely satisfied. Shane was supportive during the entire process. The timelines were right on track. "
"Shane was very helpful and responsive even at the oddest hours. He answered our calls before during and after the closing to help us sort through all of our needs, and was very attentive to the getting us the best rate that he could"
Shane made the process of buying our house much easier, by being responsive and answering all of our questions at all hours. Really was an easy person to work with before and after closing.
Shane was very helpful and responsive before during and after the closing process. He was attentive to the context in which we were buying, and did his best to get us a good rate. He was also very responsive in the oddest hours
"Wonderful team especially my loan officer Shane he's inspired me , you can see that he loves what he's doing. Very nice, very responsive, always ready to answer your questions, very methodic and professional. My process only take 30 days. It was a pleasure working with them . "
Very professional, respectful, responsive,very engaging. I close my mortgage in 30 days. I got the reference from my colleague and that will not stop there, I will definitely recommend him to anyone who wants to purchase a new house.
Shane worked with me when other lenders didn’t. He worked with me for over a year.Every time a new property came up that I was interested in he was able to let me know where I stood with that property. He’s very honest and he always knew where I needed to improve my numbers to get where I needed to be. He was always a message or a Phone call away ready to answer all of my questions and concerns. If you’re looking for someone who knows how to guide you through the financial process of what it takes to purchase a home he is your guy. I highly recommend!
This was my first time going through a mortgage process and it was much less stressful than I would have expected thanks to his manner, and his assistance. Took the time to answer any questions I had, I couldn't have asked for a better experience.
We had an amazing experience working with Shane! As a first-time homebuyer, I had a lot of questions and uncertainty going into the mortgage process, but Shane was incredibly helpful every step of the way. He took the time to explain everything clearly and made sure I understood what was happening at each stage. He was professional, responsive, and very easy to work with. Most impressively, he got everything done and helped us close on our new home in about two weeks! On top of that, he was genuinely nice and patient, which made a stressful process feel so much easier. I can’t recommend Shane enough—he made a big difference in our homebuying journey!
Working with Shane was an absolute pleasure from start to finish. From our very first conversation, he was open, honest, and genuinely focused on our best interests. Before we were even ready to apply for a loan, Shane took the time to guide us in the right direction—never once pressuring us or rushing the process. When we were finally ready to move forward, Shane was knowledgeable, kind, and incredibly patient. As first time homebuyers, we had countless questions, and Shane not only answered each one with expertise but also walked us through everything to help ease our concerns. What truly set Shane apart was his care and commitment—even outside of regular business hours. He checked in personally, made sure we felt confident at every stage, and consistently went the extra mile to ensure a smooth and reassuring experience. We can’t recommend Shane highly enough. If you’re looking for someone who is not only skilled but also genuinely cares about your journey, Shane is the person you want by your side!
My husband and I worked with Shane when we first bought our house in late 2023 and we went right back to him more recently on the refinance of our home. In this crazy market Shane helped us navigate the bouncing mortgage rates and guided us on the best time to pull the trigger. Shane is so knowledgeable and easy to work with. We trusted his insights completely and it really worked out for us in the end. Thank you again Shane for all your time and effort!
My husband and I had such a great experience with Shane! From start to finish he showed up, gave us his undivided attention and answered every question we had along the way! He had so much patience with us explaining everything about the process and running through countless scenarios to find the best mortgage product that fit our needs. Because of his knowledge of the market he was able to lock us into a lower interest rate too! I cannot say enough good things about Shane and recommend him to anyone I know looking to buy a home!
My fiance and I are so grateful for the amazing help we received from Shane! From the start of the process, Shane and his team were incredibly helpful in sorting out all of our financing needs and guiding us through every step of the loan process. When unexpected issues arose towards the end, he went above and beyond to address and resolve them quickly, ensuring everything stayed on track. Shane's professionalism, attention to detail, and commitment to making sure we were taken care of made all the difference. We truly appreciate all the hard work he put into helping us. We highly recommend Shane to anyone looking for a reliable, knowledgeable, and dedicated mortgage banker!
Shane was extremely helpful in guiding me through the entire process and answering any and all questions I had at any time of day. Really made my first home purchase a breeze.
Being a first time home buyer, I was unfamiliar with various aspects and terms in the process. Shane was available and responsive nearly 24/7 to talk to me and answer my many questions.
Shane works to find the best loan to suit you and gets everything done in a organized and timely way. Makes extra effort when things don't go as expected but makes sure everything is handled
Throughout my home buying process, Shane was exceptional, he promptly answered my calls and emailed and always ready to answer my questions. He went above and beyond to help me get this home. Let me share a secret with you “he can make magic happen “if you looking for someone who is knowledgeable, communicative and transparent I highly recommend Shane.
Great help and very smooth process of getting all set for the mortgage. Never any hickups in the process and very clear instructions of the documents needed.
