They were very friendly and helpful

Scarlett Hernandez
Branch Manager/VP, Mortgage Banker NMLS #1481186
Customer Reviews (20)
The turnaround time on our Mortgage was crazy - I think 11 days? There was a little bit of a hiccup at the very end with timing and additional materials - a bit of a race to the finish line (but perhaps this is common - we are first-time home buyers) other than that; it was perfect - the communication, the progress, the availability for questions, we were so impressed.
Very responsive and all questions were answered promptly. We werr walked through the whole process, which made it easier to navigate.
I had a great experience buying a house
She so helpfull
Great service
She was very professional during the whole process and always making sure to make the process as easy as possible and answering any questions we have. thank you Scarlett!
What made it great was the personalized compassionate knowledgeable process of purchasing a home.
Having Scarlett on my team was absolutely amazing. She was always straight to the point with information and had the best interest for me. Thanks to her I have my dream home and will definitely be recommending her to others!
Best service ever
Scarlett nos ayudo en el proceso, desde el principio de como areglar mi credito y en la compra de nuestra casa, siempre buena comunicacion conmigo de verdad que le agradesco todo lo que hizo, para que mi sueño se haga realidad muchisimas gracias.
Scarlett and her team were great! The process was smooth and all my doubts and questions were answered. Everyone was so willing to help. Thank you for helping us in our new journey!!
Scarlett, Marisol and the rest of the team did an awesome job. I’ll be eternally grateful for all the help I got from you guys. Today I live in my dream house.
The team she has working with her makes buying a first home simple and easy
It was a smooth process.
It was great to have the support that I received. This girl did a lot to help me to reach my goal.
Scarlett was prompt in her response to my emails and very pleasant as well as professional. She made our loan processing go smoothly and answered all our questions and concerns.
Good advice , great help from loan officer
Good communication end professional
Just how she was very nice


