Michael and the Total Mortgage team made our home buying process smooth and stress-free from start to finish. They were responsive, knowledgeable, and always there to answer our questions. Highly recommend!

Mike Ortiz
Mortgage Banker NMLS #1474791
Customer Reviews (146)
Couldn’t have asked for a better mortgage lender! They were responsive, professional, and made the entire process easy and stress-free. Highly recommend Mike Ortiz.
Mike Ortiz was amazing. He was responsive and able to answer every question we asked. I would definitely recommend him for your mortgage needs.
Working with Mike was an absolute Pleasure. He was there to answer all of our questions with insight and support. As first time home buyers, we would not have wanted to go through with this process with anyone else. The team was diligent, recommendations were strong, and he kept us updated every step of the way. Thank You tool Mortgage an thank you Mike!
I would highly recommend Mike! I went into this process thinking I would only be able to rent. My realtor got me in touch with Mike who was able to get me pre-approved much to my surprise, and also ran all the numbers for me as I was going through the offer-counteroffer process. He helped keep me informed every step of the way to closing and even afterward. I couldn’t recommend him enough.
Hello everyone!! We are Langston & Shannon. If you are even looking to purchase a home/property. We highly recommend Micheal Ortiz. He was very informative about numerous programs available, made sure we were comfortable, did everything at his Best and Most importantly He is HONEST! We were able to get Approved and Close in less than 3 months. Thank You Again Mike we are truly grateful.
Working with Mr Ortiz was a pleasure. He worked quickly and efficiently letting us know what our options were based on the information we provided to him. He was able to secure pre approval quickly so we could be competitive with our offers. Once we had an accepted offer, Michael and Stephen were awesome with telling us what documents were needed, dates, times and how to avoid delays. They also counseled on us common mistakes to avoid during underwriting. As a first time buyer, I had a TON of questions, all of which I asked and they answered with a smile on. We were able to go from pre approval to closing in about 35 days, which was absolutely amazing and we were able to make our mid May deadline in the town we wanted.
Try easy to work with and knowledgeable about the CHFA program
Entire team was super helpful, responsive and made a very stressful process a lot easier on me.
Thank you for helping me to find a loan and pleasure to contract with you thank you
the process was seamless and all the staff was extremely helpful.
Mike made sure he was available at all time of the day even when he was dealing with some very important family matter. He definitely went above and beyond helping me in every aspect
Mike Ortiz helped with my many questions and very knowledgeable. I am a first time home buyer, Mike walked me through everything and got the sale done. I am very thankful for all his help.
Mike was referred to us as first time home buyers by Megan Brennan a real estate agent. My first phone with Mike, I knew right away he was the one to help my family and I buy a home. I have never heard any good experience from my friends about buying a home. When we started the process of buying, It got to a point that I told Mike the process was negatively overwhelming and his answer to me was Sam, "I KNOW BUT WE ARE ALMOST DONE, I WILL DO WHATEVER TO GET YOU INTO THAT HOUSE SINCE YOU AND YOUR FAMILY LOVED THE HOUSE" and that was what he did exactly. I always call Mike after 10pm when I get off work, he never hesitated in answering my calls, he replies to my text messages instantly. Sundays are my only days off, guess what? that is when I call Mike to ask questions. I remember vividly, I called Mike around 11pm one day and he said Sam I am out of state now, but give me a minute let me get into my hotel room and I will hop on my laptop to answer your question, and exactly what he did. Mike is poised, refined and eloquent, but above all, he knows his job and the most important part is that he gets the job done. Because of Mike, my family and I now have a place to call home. Thank you, thank you and thank you Mike. Continue the good work by helping people like me. God bless you.
Mike is a people person. He cares about what he does and makes sure he is there for his clients. He is patient answering any and all questions. Made the first time buying property a breeze. Thank you Mike - I appreciate everything you did.
Great communication throughout the entire process and very professional.
The quickness and ability to change my needs
Mike helped me purchasing my condo and as a first time home buyer he made the process simple, he was always there to answer all my questions and made sure I understood everything before moving on to next step
He was very helpful with all the questions we had and very knowledgeable at what he does and we felt he was looking out for what was best for us as 1st time home buyers.
Awesome great to work with very knowledgeable and friendly. Very communicative with us Thank you again
It was a long process but Mike was persistent
Mike is easy to work with and any issue that came up he was quick to resolve !
2 nd time around with Mike and TM, all done in a timely manner. Thank you
Communication
You guys have to be communicate better with your customers and give better quality time to explain stuff


