Assistant Branch Manager NMLS #1219365
As first time homebuyers, the process was new to us. Kelly was so helpful from the first phone call. She was available whenever we had a question and made sure we were making the right decisions throughout. We would definitely recommend Total Mortgage and Kelly to anyone!
We loved working with Total Mortgage. Kelly was professional, extremely patient and informative every step of the way. We had a unique situation with buying a home with Solar Panels and the company was tricky to work with. Total Mortgage had our back. 10/10 would recommend Total Mortgage to you!
"Kelly (and the Total Mortgage team) made the loan/mortgage process seamless and stress free. She made herself available no matter what, not only answering questions, but also providing advice and recommendations throughout. It felt like a white-glove concierge service working with Kelly. She didn’t stop until we were completely satisfied and after closing she was right there checking in to make sure everything was clear. I wouldn’t recommend anyone else! Thanks so much, Kelly!"
Nerve wrecking but the loan officer tried different angle just to make it happen.
"Absolutely the best! Couldn’t get better! 10/10 recommend "
Kelly was flexible with our schedules and helped us with last minute requests as we put offers on multiple homes during our search.
Kelly proivded all queries I had. as offer Deadline falled under the same day of viewing and it was Sunday, Kelly provided pre-approval letter minutes right after my request. She is awesome! She guided me thru the closing process . The whole process was seamless.
Kelly was extremely friendly, understanding and helpful throughout the entire process. She made me feel like I mattered and extremely comfortable while going thru the application and waiting process.
Kelly was clear and communicative. I felt supported and as though our vision/goals for me were aligned. I would recommend her without hesitation.
Great means to me, there's no words left to exceed great, perfect, wonderful thay are on the same level. Thanks, GOD bless you.keep up the good work, please give me a call please I have a question.
Thge ease of doing business with Total Mortgage. I was able to easily upload required documents and when there were questiions each person I spoke with was willing and eager to help. The whole process was smooth and I was kept upd to date on where my loan stood.
Kelly was very helpful answering all my questions, explaining things I didnt understand (first time buyer), and keeping me updated through the process. She was easy to reach and always quick to respond. Kelly really made the process more comfortable and understandable. Kelly is also just a very kind, warming person and I greatly appreciated her help throughout the process.
Kelly was so attentive and informative from the very strart. We couldn't have imagined a smoother house buying process! Thank you for everything!
Kelly is the BEST
Kelly always answered all of my questions and corncerns and was very helpful during my home buying experience!
Communication and hard work
Kelly was extremely helpful throughout the whole profess, guiding me every step of the way in a professional and knowledgeable manner. I cannot speak highly enough about how communicative and accessible she was was. Any time I had a question or concern she responded within minutes. I highly commend her dedication and service and will be recommending her to friends, family, and colleagues.
Kelly did a great job. Some of the Total Mortgage systems were not always user friendly. I had to provide the same document more than once because someone couldn't find it, or had to verify over and over.
I can't thank Kelly enough for helping me through the mortgage process. I had some bumps and surprises and she handled everything with kindness and professionalism. We were able to close in a short time frame and my family and I are happy in our new home. Thank you Kelly!
Kelly was incredible to work with. She always made herself available to connect when we had questions and went above and beyond in explaining things to us. Kelly was so friendly and easy to talk to as well! Buying a home is super stressful, but I left every conversation with her feeling more at ease. You can tell Kelly truly cares about the people she works with and I'm so glad that we had her on our team!
Kelly was always available and super helpful in our home buying process . She is very knowledgeable and friendly. More than happy with how the process went.
Very helpful, I could tell Kelly cared.
Kelly was wonderful. She always made herself available for questions and was always so understanding. I would 100% recommend working with Kelly and Total Mortgage.
Simplicity
