No words are sufficient to express my profound gratitude to the Total Mortgage team who facilitated the origination of my loan for my first home. Their service has been exceptional. I extend my sincere appreciation to Joey Defrancisco, whose assistance made the loan application process more manageable; his willingness to help my family organize each step has truly made a difference. He explained each step clearly to us and go above and beyond. Additionally, I am grateful to Jackie and the underwriting team for managing the necessary documents to complete the process. What an amazing team.
Everything about the experience was awesome. The Loan Coordinator Joseph was amazing. Always willing to take my calls and listened to my concerns. Especially being a first time home buyer. Definitely sending buyers his way!
Joseph would work with my schedule as needed. He was very knowledable on all the different mortgage possibilities I could potentially obtain. He was simply amazing to have as a mortgage broker.
Working with Joey & his team was an absolute pleasure from start to finish. As I approached the closing of my home, his team was incredibly responsive, transparent, and supportive every step of the way. They clearly explained the process, answered all my questions promptly, and ensured I felt confident and informed throughout.
The entire experience was smooth and stress-free, which is saying a lot given how overwhelming homebuying can be. I felt like a priority the entire time, and their attention to detail made all the difference. I couldn’t be happier with how everything turned out, and I'm so grateful for their guidance and professionalism. Highly recommend!
What made our experience great with Total Mortgage, our realtor, and our lender was their unwavering patience, care, and guidance throughout our first-time homebuying journey. It was a three-year process, but they never gave up on us. They promptly responded to our messages, emails, and phone calls—always ready to answer our questions and connect us with the right people. Most importantly, they celebrated our victory with us when we finally found our dream home. They shared in our excitement and respected our faith every step of the way. We are truly grateful for their support and dedication!
Joey was extremely easy to work with, and always answered all of our questions! Would 100% work with him again in the future! Very kind and welcoming!
Joey was behind patient and helpful with us throughout this entire process and if it wasn't for him we probably would have given up entirely ! We would reccomend him to any and everyone!
Joe was professional, accessible, resourceful and pleasant. He kept me informed , on task and calm throughout the home buying process. It had been a pleasure working with him.
Joey was awesome ! Very knowledgable and available for my husband and I on our homebuying journey . He answered our questions in a manner that helped us truly understand the process. I would recommend Joey a million times over!
The entire process made it great and extremely easy and comforting.
Joey maintained such great communication with me throughout the process that I thought I was the only client. Superb service and really helpful and informative.
Joey did an amazing job explaining all of my options and keeping me informed throughout the process . He was a great support system and is very knowledgeable about the mortgaging process.
Joey and his team were phenomenal. They answered all my question knowledably and provided clear instructions/guidance every step of the way. Joey was professional and supportive through out the entire process. He's a true assest to the team. I can't thank him enough.
Every aspect of this process was amazing thanks to Joseph
I can’t thank Joseph DeFrancisco and the Total Mortgage team enough for everything they did to help me with my home purchase. From the very first conversation to the final approval, they were with me every step of the way. Joseph was so patient and thorough, always taking the time to walk me through the numbers and the process. No matter how many properties I sent his way, he was quick to run the numbers and get back to me—always with a detailed, clear explanation.
What really stood out was how easy they made communication. Whether it was an email or a phone call, Joseph was always responsive and made sure I was never left in the dark. It was clear they genuinely cared about finding the best mortgage solution for me, and I really appreciated how transparent and efficient they were.
I felt completely supported throughout the process, and it made a world of difference. I’m so thankful for all their hard work!
they do excellent job thank you
Joseph walked us through every step with clear communication, understanding and most importantly, patience! He definitely made our first time homebuying process a wonderful experience! We would highly recommend him to anyone that is looking to purchase!
Overall, my experience with Joey was exceptional! His dedication and commitment made my home-buying journey smooth and enjoyable. I would highly recommend Joey to anyone looking to purchase a home.
Joseph explained the process every step of the way.
He went the extra mile to help me achieve my goal. I was not a million dollars contract customer but I was treated as if I were. As a first Homebuyer, I was privileged to have one of the best mortgage officers in the business.
He is totally committed to his clients and that's what is needed to make the experience a pleasant one.
Thank you Joseph
Joey was very personable and walked us through the entire process being first time home owners. We really appreciate all the support he provided us.
Joseph was excellent in thoroughly explaining the different types of loans and loan programs to me as a first time home buyer he really spelled it all out for me and was always responsive throughout the entire process of securing a loan. He even showed up to my closing. I would definitely recommend him for anyone shopping for their new home or investment property.
Great communication, fast response, very informative, great team
Joseph was always available for all my questions. His advice was extremely helpful when picking my first home. Thank you Joseph.
What made it great is the communication they communicated every step of the way. And the team that was working with me was very amazing! They held my hand through all of the process from beginning to end.
Joe was always available to answer any questions and made sure our experience was amazing .
