Jim and Kimberly from Total Mortgage made our home buying experience easy. All questions were answered and explained quickly. Communication was the best I've ever experienced with a lender as well. We cannot thank them enough.

James McNiff Jr
VP of Mortgage Lending NMLS #13292
Customer Reviews (534)
Jim McNiff was great to work with. He was quick to answer my many questions and kept us informed every step of the way.
Jim is great helped me refinance my mortgage. Very responsive and easy to work with. Recommended him to my parents.
Five star experience all the way through the process. Jim McNiff is responsive, collaborative, and efficient in getting things done. The Total Mortgage team and each vendor we dealt with was incredibly professional and supportive. Thank you and highly recommend!
Timely reply’s to questions, expectations were explained and goals were discussed.
Jim and Kim where amazing through out the whole process! They explained everything and where available any time I had any questions! As a first time home buyer they made it very simple to understand and helped me through everything! Highly recommend them!
Was excellent
Fast, made it easy to get through this.
Total Mortgage made our home buying experience great. We had no stress throughout the process. What we appreciate about this Mortgage company is that they act on things urgently with precision, gave us positive feedbacks whenever we had any questions or concerns. I would recommend this Mortgage company with great pleasure.
You did a great job with us getting our dream home 👍🏾
I love the website, total mortgage portal Getup-to-
Successfully managed to purchase a home.
You really worked hard and quick to get us to our first home. And the app. We used to send out documents was great way to make it easy to navigate. Thank you so much for your dedication.
It was an easy transaction and when we had any questions or concerns the agent was there to guide us through being that this was our first time buying a home would definitely use total mortgage again
Answered questions and got back to me timely.
Jim was responsive and cooperative and made the process easy to understand and quick.
Thanks for you help!
Jim and his team made getting a mortgage remarkably easy. I would recommend him or Total Mortgage to anyone looking to finance a home.
Good communication throughout the process
Timely responses to questions and ease of communication, text, emails & calls
They explained everything, every step of the way. It was all straightforward and no hidden surprises. Very friendly and great experience all the way around this will be the second time using total mortgage. I great job guys
accurate and clear communication as well as readily available for any and all of my questions
Jim's knowledge of the right mortgage product for my situation was impressive. Very timely response to my questions and concerns, especialky during the holiday season. His team handled complicated tasks efficiently and with due diligence.
Jim is always the best


