The whole Total Mortgage team was phenomenal. Jason Alves is my guy! Super helpful, and I couldn’t have done it without him.

Jason Alves
VP, Mortgage Loan Originator NMLS #13269
Customer Reviews (143)
Jason Alves was super helpful and he made the experience easy
I had a great experience working with Jason Alves at Total Mortgage during the process of buying my first home. Jason was extremely helpful, always available whenever I needed him, and made the entire process feel so much easier and less stressful. As a first-time home buyer, I had a lot of questions, and he took the time to answer every one of them thoroughly and clearly. He explained the different loan options in a way that was easy to understand and made sure I felt comfortable and informed every step of the way. I truly appreciate all of his guidance and support and would highly recommend him to anyone looking to buy a home!
Jason and team were wonderful to work with!
Jason was quick and effective at closing the deal. Not the first time nor the last that I'll use Jason.
Phenomenal work from the entire team. Jason did an incredible job from start to finish. From the first phone conversation he understood my needs and worked to find me a plan that was perfect. He communicated quickly and clearly and it was easy to send him the required documents. I never felt rushed, pressured, or upsold. The rate I received beat all others and thus far my experience has been phenomenal.
Jason and the Team were great. Whenever I had a question, I would receive a great explanation. Word of Mouth is the best reference. I agree and will refer Jason to anyone I know looking in CT. Thank you very much for being a part of my journey.
We have used Jason and Total Mortgage numerous times and have always been very happy. Jason is very attentive, quick to reply to questions/ concerns, thorough and such a great asset to the buying and selling process.
From the moment I spoke with Jason over the phone I knew I was working with the right person. He is professional clear with his communication and just has a very down to earth personality. It was easy working with him and his response time was always prompt.
Jason is the best at what he does. He guided me through the whole process and helped me overcome any obstacle that was in the way. If you’re looking to buy, especially if it’s your first time, he’s your guy!
My spouse and I used Jason Alves to purchase our first home. I was a first time homebuyer, and looking to understand my mortgage options. After calling numerous agents from around the state, I was thoroughly disappointed. I really wanted to work with someone who would not just run the numbers and tell me what I was able to get and then push me to the finish line... Instead I wanted someone who would educate me about my options. Jason went above and beyond. He gave me a thorough understanding of all my options, answered endless calls and emails (including on the weekend or while driving his little ones to school). Jason was patient and answered repeated questions via email text and phone. Jason is truly an expert in his field and knows the various loan programs in depth. Jason, unlike most lenders, also is incredibly knowledgeable in regards to the first time homebuyer program from CHFA. It's a phenomenal program with many benefits for the right person, and none of the other of the lenders I spoke with could provide information. I can't speak more highly of Jason. He's truly a expert who is dedicated to the people he works with, not just the numbers. I highly recommend him! I know we will continue to use, and recommend Jason.
It was a pleasure to work with Total Mortgage. The application is done online, which makes it easier for busy people to complete and summit paperwork. Jason is very helpful and knowledgeable. He helped me though the whole process and answered any questions I have. He work with my credit score to make sure I got a good deal on my mortgage. I was very specific about the payment range I was able to afford and he try to keep my mortgage payment within that range. I am very pleased with the service.
I had the pleasure of working with Jason. I was selling my home in Connecticut and purchasing a home in New Jersey. I was so glad to hear that Jason was licensed in New Jersey to help us with our mortgage approval. Jason was very kind and patient as we kept getting out bid on different homes due to the aggressive market. He was always available to get us an updated pre-approval letter as needed. Additionally, he was available for any questions we had which we had quite a few from moving to different states. I would highly recommend Jason for lending needs, I even have my sister using Jason for her new home she is purchasing now.
Jason's knowledge and experience are the paramount reasons we choose to work with him. Jason is an excellent communicator who walked us through our options and helped us select our best option. He was always available and prompt to answer any questions. His attention to detail and promptness helped us to close a week early.
Jason is a pro at everything he does. From start to finish he made our home buying experience fast and easy. He was always available and very responsive. I highly recommend Jason to anyone looking to purchase a new home.
Jason was incredible to work with and he did everything in his power to secure my dream property. I was a brand new home buyer and he was always available to help me and answer all of my questions. I felt like I could trust him with the biggest choice of my life and he supported me 24/7.
Jason was a breath of fresh air for me and my husband! This process was very interactive and hands on and he made it truly seamless he really knows his stuff and provided great care and customer service in a outstanding format. We will definitely recommend!
Jason is friendly, knowledgeable, and flexible. He made the intimidating mortgage process so simple, it was truly a pleasure working with him. He explains everything to you along with options that’s suited to your situation. I was so fortunate enough that my realtor knew him and recommended me to him. If you are in the market for a mortgage company, look no further and do yourself a favor. Ask for Jason and you will be in good hands!
Jason Alves is a professional, first and foremost. These markets call for time not to be wasted, and he makes use of every moment. His timeliness comes accompanied by grit, 20 years of professional experience, and the ability to convey any situation with clarity and an optimistic approach; no matter the situation, there's always a clear plan at the end of the conversation. We could trust that all of our information was handled carefully and our timelines were treated with respect to getting the deal done, even when handling other clients. Would recommend any day of the day of the week.
Working with Jason went extremely smooth. He was very knowledgeable and gave me a few different options to lower my costs. He is by far the best mortgage broker I've worked with. I would recommend him in a heartbeat.
It was a pleasure to work with Jason and his team. He was able to answer so many questions and give us options for the right mortgage. I would highly recommend him. He was always available to answer questions and provided great guidance.
We just completed my 2nd purchase this year, and once again Jason has been great to work with. He’s very knowledgeable and is a great help with any questions. I highly recommend him!
It was a pleasure working with Jason. He took the time out to answer all of my questions. As I first time home owner I had a lot of questions and he was there for all of them. He was very great. I strongly recommend him.
I haven't bought a new home in 20 years. Things have changed, and am now retired. I heard it's not easy for retired people to get a mortgage loan, but Jason Alves saw there was a way to work with me. I got the loan! He's friendly, professional, and knows his business. I would recommend Jason for anyone looking for a mortgage loan. Thanks!
I've know Jason for a long time. When I reached out to him directly asking if he'd take us on as a client, he responded immediately. This responsiveness did not change throughout the entire process. We couldn't have done it in this crazy market without him. Thanks again Jay!


