Bob and his team handled everything seamlessly. Document transfer was easy through the portal. Communication was great. We knew exactly where we were in the process and what would happen next.

Bob Zanlungo
Branch Manager NMLS #108809
Customer Reviews (42)
Bob and his team were extremely professional, answered all our questions in a timely fashion, and followed up with us every step of the way. Great service overall. It was a pleasure to work with Bob and his team.
Bob was thorough and very helpful especially to first time buyers.
Bob was very responsive to our questions. He took the time to listen to us and gave clear answers. He followed through on everything he said he would do or get for us. And he was relaxed and positive in his communication style. It was a pleasure working with him.
Easy process
Bob was extremely responsive and helpful. Made the process easy.
They're standard this way above it. Thank you guys for being there for me and my family.
Bob is a dedicated professional that will make you feel as though your mortgage is his number 1 priority. I felt in over my head at times as a single borrower during the process, but Bob's demeanor, reassurance, and proactive communication resolved my worries. Bob is a great guy and his team is second to none!
Bob was always available to explain things to us as first-time homebuyers.
Bob was awesome, was always responsive to our many questions as first-time homebuyers and basically held our hands throughout the process, relieving our anxiety along the way.
Bob made the process easy and painless
Bob made sure to handle my mortgage and helped me through all the paperwork and some of the more complicated details and helped to solve everything and make every major hurtle seemingly dissapear
Bob is very knowledgeable and quick to reponse. He made recommendations where needed and presented options when I asked.
Mike shea made the whole experience flawless and
Bob was easy to communicate with, timely on his responses, and each communication was clear and friendly.
Very responsive team!
Bob was incredibly communicative throughout the process and we had every confidence that the finances would be done on time and in a professional manner.
Bob was very friendly and easy to work with. Very knowledgable and responded timely with answers to all my questions and went above and beyond with other recommendations. Thanks for everything Bob!!
From start to finish Bob was very attentive and eager to help us through the mortgage loan process. He was always readily available to help assist us with any questions, concerns or needs we had. Working with Bob and the Total Mortgage team went well beyond our expectations and the whole process was smooth and extremely easy. I would highly recommend Bob to anyone looking for a mortgage.
We had an excellent experience working with Bob. He's very personable, and provided great communication and follow-through. Acquiring a mortgage and buying a home is a stressful experience, but he made it as pain-free as possible. Thanks, Bob!
Start to finish, we felt like our home buying process was as important to Bob and his team as it was to us! We felt taken care of and never felt like we were out of the loop or unclear on anything. They really went above and beyond to reassure us, as nervous first time buyers, and their attention to every detail was so, so appreciated.
Bob made our process of becoming first-time homebuyers a smooth, easy and fast (!) process. He was always available and quick to answer any questions we had, and was clear and communicative with whatever needs he and his team had from his. Highly recommend!
He made all the paperwork very easy and understandable
Bob was very responsive to any questions we had -- looking forward to a continued partnership throughout our home ownership as he helps us determine when the best time to refinance -- one team, one dream!


