I completely trusted Anne to take care of us and to act in our best interest. She was available whenever needed, had the answers to our questions, was informative about background information, and was very friendly. I would highly recommend working with her and will definitely go directly to her if I needed her services again.

Anne Marie Concemi
Branch Manager/VP, Mortgage Banker NMLS #3527
Customer Reviews (306)
I had a great experience working with Anne and her team. As a first time home buyer I had a lot of questions on the process and Anne walked me through every step with no problem. She also has an expansive network in the New England area and seems to know everyone in the business! Overall Anne knows her stuff and is personable which made working with her an excellent experience. Highly recommend!
This team is top notch. I have used them for several years and always are the most efficient. It a great feeling knowing you can trust people who you deal with. Annie and her team are amazing!!!
The absolute best!! Could not have had anyone better as part of our team while we purchased our new home.
Anne Concemi is an angel in disguise. She is the best in every sense and so good at what she does. It was such a pleasure and she made us feel like family. She made it possible for us to purchase our dream home. Cindi James is also wonderful and was so great to work with and knowledgeable also. We are so grateful!!! 5 Stars plus plus
I have bought 5 houses in my life. I’ve never had a better experience than with Anne and her team. They were MY team and made the process clear, understandable and painless. They worked tirelessly to get me what I needed.
I am an investor that has have obtained mortgages and refinances since 1998. Although there was a title issue, Total mortgage managed to close in less than 30 days. I have had many loan officers. Anne Marie Concemi is the best. I highly recommend Total Mortgage.
I dealt with Anne and Stacey in the Andover office and they were both amazing and super helpful through the entire process! Highly recommend them !
"There wasn’t one hiccup throughout the entire process. The communication and responsiveness of the entire team was perfect. I couldn’t have asked for a better experience. Annie and her team are second to none. "
Couldn’t be more happy with this team of people. Very helpful and a joy to work with!
Zack was very helpful with everything and was there to answer all our questions and ease our anxiety through the entire process!
Danielle Bartels was incredibly helpful and exuded warmth and kindness. She truly made a difference with her attentive support and gracious demeanor.
Real time communication
all the communication with everyone involved
Zack Mourad and his team at Total Mortgage made our first home-buying experience incredibly smooth and stress-free. From day one, they were attentive, knowledgeable, and always available to answer our questions. Zack walked us through every step of the mortgage process with clear communication and expert advice, ensuring we fully understood our options. The entire team worked seamlessly to get us the best deal and made the paperwork feel easy to navigate. We truly felt supported the entire time, and thanks to them, we’re now in our dream home. We highly recommend Zack and his team at Total Mortgage to anyone looking for a hassle-free, professional experience!
Annie makes it great! She is a true professional and we have never used anyone else in the last 10 years but Annie and Total Mortgage! The best!!!
Financing a home is a stressful experience! Anne and her team are amazing, they constantly communicated every step of the way. I never felt like a bother when I was reaching out. Just a great vibe from. Everyone.
Financing a home is a stressful experience! Anne and her team are amazing, they constantly communicated every step of the way. I never felt like a bother when I was reaching out. Just a great vibe from. Everyone.
We could not recommend Annie and her team highly enough. They were accessible, knowledgeable, and responsive throughout our entire home-buying process. Thank you!
Anne was very helpful
This is our third experience with Annie and her company. She worked diligently each step of away for us as always wouldn't go anywhere else. Thank you Annie.
Total Mortgage is a great company to work with. Their communication and customer service is the best.
Annie made the entire process smooth. She communicated regularly and kept us up to date every step of the way. I really appreciated her great customer service and great personality!
Sam was absolutely amazing to work with! She made our two-week closing seamless, answering all our questions quickly and keeping everything on track. Her friendly and professional approach made the entire process stress-free. She was always available, proactive, and ensured every detail was taken care of, making the best of what could have been a stressful timeline. Her knowledge and organization gave us so much confidence throughout the process, and we are so grateful for her support!
Annie is amazing! I have worked with Annie on a new purchased and I would never work with anyone else. Annie is an asset to your organization.


