Branch Manager/VP, Mortgage Banker NMLS #3527
Anne Concemi is an angel in disguise. She is the best in every sense and so good at what she does. It was such a pleasure and she made us feel like family. She made it possible for us to purchase our dream home. Cindi James is also wonderful and was so great to work with and knowledgeable also. We are so grateful!!! 5 Stars plus plus
I have bought 5 houses in my life. I’ve never had a better experience than with Anne and her team. They were MY team and made the process clear, understandable and painless. They worked tirelessly to get me what I needed.
I am an investor that has have obtained mortgages and refinances since 1998. Although there was a title issue, Total mortgage managed to close in less than 30 days. I have had many loan officers. Anne Marie Concemi is the best. I highly recommend Total Mortgage.
I dealt with Anne and Stacey in the Andover office and they were both amazing and super helpful through the entire process! Highly recommend them !
"There wasn’t one hiccup throughout the entire process. The communication and responsiveness of the entire team was perfect. I couldn’t have asked for a better experience. Annie and her team are second to none. "
Couldn’t be more happy with this team of people. Very helpful and a joy to work with!
Zack was very helpful with everything and was there to answer all our questions and ease our anxiety through the entire process!
Danielle Bartels was incredibly helpful and exuded warmth and kindness. She truly made a difference with her attentive support and gracious demeanor.
Real time communication
all the communication with everyone involved
Zack Mourad and his team at Total Mortgage made our first home-buying experience incredibly smooth and stress-free. From day one, they were attentive, knowledgeable, and always available to answer our questions. Zack walked us through every step of the mortgage process with clear communication and expert advice, ensuring we fully understood our options. The entire team worked seamlessly to get us the best deal and made the paperwork feel easy to navigate. We truly felt supported the entire time, and thanks to them, we’re now in our dream home. We highly recommend Zack and his team at Total Mortgage to anyone looking for a hassle-free, professional experience!
Annie makes it great! She is a true professional and we have never used anyone else in the last 10 years but Annie and Total Mortgage! The best!!!
Financing a home is a stressful experience! Anne and her team are amazing, they constantly communicated every step of the way. I never felt like a bother when I was reaching out. Just a great vibe from. Everyone.
Financing a home is a stressful experience! Anne and her team are amazing, they constantly communicated every step of the way. I never felt like a bother when I was reaching out. Just a great vibe from. Everyone.
We could not recommend Annie and her team highly enough. They were accessible, knowledgeable, and responsive throughout our entire home-buying process. Thank you!
Anne was very helpful
This is our third experience with Annie and her company. She worked diligently each step of away for us as always wouldn't go anywhere else. Thank you Annie.
Total Mortgage is a great company to work with. Their communication and customer service is the best.
Annie made the entire process smooth. She communicated regularly and kept us up to date every step of the way. I really appreciated her great customer service and great personality!
Sam was absolutely amazing to work with! She made our two-week closing seamless, answering all our questions quickly and keeping everything on track. Her friendly and professional approach made the entire process stress-free. She was always available, proactive, and ensured every detail was taken care of, making the best of what could have been a stressful timeline. Her knowledge and organization gave us so much confidence throughout the process, and we are so grateful for her support!
Annie is amazing! I have worked with Annie on a new purchased and I would never work with anyone else. Annie is an asset to your organization.
Anne and her Team did what was needed to put and keep this deal together. A lot of unexpected changes in financing and deadlines came up and they didn't once suggest anything less than assuring me they'd get it done. Lots of teamwork and caring was obvious!
After working with two mortgage lenders that had tedious issues that came up at the last minute (a week before closing..), I was so grateful to contact Samantha at Total Mortgage. She really came in with a Hail Mary for us, to the point we were able to close the next business day after we were originally supposed to with the previous lender, giving her about a week’s time to process and complete everything for us. Working with Samantha was so streamlined and easy, especially after dealing with the previous lenders and their issues, I cannot even describe the relief when Samantha took care of LITERALLY everything for us. She gave us great advice, processed everything super quickly - it was clear she was sympathetic to our frustration with the previous lenders falling through and was really there to help us. I would 100% recommend working with Samantha and Total Mortgage, they are the reason I am sitting in my new house right now! ❤️ Thank you Samantha!!
Zach was incredible to work with. From the very beginning he walked us through the process and we always know what to expect. He promptly answered any and all questions we had and was always super helpful with providing us with house estimates while we were searching so. I would highly recommend Zach to anyone looking for a mortgage.
I worked with Anne as a first time homebuyer and she was extremely helpful. She explained the whole lending process and got me pre-approvals very quickly. Once I had an offer accepted and decided to proceed, her team helped get everything together and I was able to close early!
