Hackensack NMLS# 2630632

individual attention, personal care, responsive, supportive and helpful

Lanie was incredible. Her knowledge, experience & ability to walk you through each step was exceptional. She is professional, accessible & informative. I highly recommend her! Thank you!

Steve was great he was always there to answer our questions

Lanie was the absolute BEST throughout the process of buying a home for the first time. She made everything feel so simple and explained things in a way that wasn’t overwhelming. I could call her at any moment and she would pick up; whether she was trying to get her family ready for the day or about to make dinner, she would always answer. She is very kind, solution oriented, and always put our wants and needs at the forefront. She also made sure that when we looked at a place, it was in our budget, and would always write us up a worksheet with projected calculations to make sure that we were comfortable. We had no surprise fees at the end, and overall had a wonderful experience. She is literally the best! We love you, Lanie

Great experience working with Total Mortgage from locking the best rate possible to ensuring all details were handled so we could close on time.

Lanie was so awesome helping us secure our mortgage in under 30 days. I would recommend her to anyone for their mortgage. Lanie was so personable and accessible, which as a first time homebuyer was everything and more than I could’ve asked for. We closed to today and Lanie was a great addition to our team! Everyone at Total Mortgage was incredible and would recommend 10 out of 10!!

Lanie did an excellent job of walking us through the mortgage process. As first time home buyers it was great working with someone so knowledgeable and someone who didn't mind repeating how things worked (a few times) or what the next steps were. She helped to get us the best rate possible for our buying position. Even with some last minute changes she was available to help us every step of the way -- Thanks Lanie!

I was uncertain as Lanie was recommended by my realtor, I really didn't expect her to come in with a lower rate. I shopped around after I got my offer accepted. Lanie came in with the best rate hands down. She is smart and knows her stuff, she's constantly following the market so she has good foresight (and is not bad to chat market talk with if you're into that kind of stuff) She was very great with communication, she called me multiple times even with the odd hours I work she found time to get me the best rate. Part of me questioned if she was going to come through because she called me a few nights in a row but we never ended up locking anything. Then, when she told me she thought I should lock the rate, it ended up being the literal bottom and rates turned back around and started climbing again. Her words "I don't think it's gonna get better than this, I think we should lock you now," ended up being correct, so they stuck with me and here I am writing her review to tell you to believe Lanie when she tells you, she really knows what she's doing. Obviously still do your due diligence and all of that, but as far as a mortgage lender goes, I was certainly impressed. She knows every single program that can save you money, and she will use them because she knows that by saving you money you will go with her, after all it's not her bottom line either way. I went through a big bank to get pre approved and they didn't do anything in the way of trying to save me money, whereas Lanie talked about how she could get it lower if this information lined up with what she was looking at and trying to do. Other lenders couldn't even match her rate, let alone beat it. If you're having trouble getting the best rate, give her a shout, it certainly can't hurt and it definitely worked out for me.

We were in a dreary process with other lenders and as a result, we withdrew our application after it was underwritten! Lanie made the transition so smooth!!! She helped us close in 15 days!!!! Lanie is the best! If I’d buy another home, I’m definitely choosing Lanie!!!

Lanie was very helpful during my loan process, she work so hard and was very courteous. She always answered the phone. Definitely working with her in my next investment.

Lanie and her team were phenomenal! As first-time home buyers, we were brand new to the process and Lanie alleviated many of our concerns. She was extremely patient with our questions and was very knowledgeable about the entire process. She went above and beyond when it came to helping us, which we are tremendously grateful for, especially during such a crazy market. I will be recommending her to all of my friends and family when it comes time for them to buy a home. Thank you, Lanie and team!!

Lanie and her team were AMAZING! From start to finish it was an absolute pleasure. Highly recommend if you want the best of the best on your side. Lanie and her team listens, answers all your questions, and is by your side all the way from start to finish! Highly recommend Lanie Conklin and her team!

Lanie and the team that worked on her behalf provided us with great communication from beginning to end. We had a long search for a new home in this market, and Lanie was wonderful in terms of providing us with preapproval notices, updating documents and otherwise staying in touch with us during the search for a home. Definitely recommend!

From start to closing, Lanie is professional, reliable and just awesome. I am not an easy customer as I am also in finance but she deserves seven star rating!

It was our first time purchasing a home and obtaining such a big loan so you can imagine we had many questions. Lanie was able to guide us from day 1 all the way to our closing date. No questions ever went unanswered and she was available to speak with us at all times. Lanie provided us few options to see which one works best for us and even gave her strong professional opinion which loan would work best for us. It really felt like we had known Lanie personally the way she had helped us but that's just what Lanie does. She helped us get the lowest rate possible. Highly, highly, highly recommend Lanie.

Lanie was our advocate from the start. She is kind, professional, and hard working and makes each of her clients feel like they are her number one priority. Whenever we had a question, Lanie responded immediately and was always available by phone and by email. She helped us secure an incredibly low interest rate and we are so appreciative, this being our first home purchase. My husband and I would recommend Lanie to anyone looking to secure a mortgage for a new home!

I am a first time home buyer and was clueless about the mortgage process when I started. Lanie made everything simple. She was super responsive and her team worked overtime to get my loan approved with a fast turnaround time right up until the night before the closing! I don't think other companies would provide this level of service especially if you require a quick turnaround time on your loan. Would highly recommend Lanie!

I was so blessed to have had the help from my mortgage lender on my recent home purchase. I had experienced some issues with a prior lender and almost lost my dream home. I am so grateful that Lanie Conklin and her amazing team stepped in and worked around the clock to help me save this purchase. Lanie and her team were so helpful and well informed, they are truly a blessing. They assisted me in completing and correcting all documentation I needed in just a few weeks. Even now after two months that I’ve purchased my home they have continued to contact me and keep me informed on all matters. I truly would recommend them especially to first time home buyers.

Lanie was wonderful to work with. She has a great personality and was very easy to talk to. She took all our financial needs into consideration and gave us the best mortgage scenario. I would recommend her to anyone and everyone. Look forward to working with her again.

Recently worked with Lanie to get mortgage for our first home. She was very helpful throughout the journey and made sure the process was smooth and easy. She goes out of her way to give best service to her customers and is always available when needed. I recommend her service! Thanks Lanie