Guam NMLS# 2447090

Gen and the Total Mortgage company was great to work with. As a first time homebuyer they made the process simple and smooth. And the Total Mortgage app was a key tool, allowed me to track documents and knowing what was going to happen next. Definitely recommend Total Mortgage if you’re a first time homebuyer or trying to purchase a new home.

⭐️⭐️⭐️⭐️⭐️ Outstanding Experience with Total Mortgage and Gen Calvo Working with Gen Calvo from start to finish made my home refinance experience smooth, stress-free, and efficient. Gen was patient, professional, and always kept me updated throughout the process. She provided clear directions and explained each next step in a way that made everything easy to understand. I especially appreciated the Total Mortgage online portal—it was well organized, user-friendly, and made uploading and signing documents so much easier. Mortgage paperwork can often feel overwhelming, but this digital process was seamless and convenient. Gen’s knowledge of the market and her consistent communication—both through the portal and by text—gave me confidence at every stage, right up to the funding. The entire Total Mortgage team, including their stateside support staff, was also friendly, responsive, and helpful. I highly recommend Gen Calvo and the Total Mortgage team to anyone looking for a smooth, transparent, and professional mortgage experience.

Working with Jose was super easy. He kept me in the loop with how my loan progressed, helped every step of the way. He also presented multiple options which I liked. If rates go down in a year, I’ll gladly work with Jose again!!!