Wendy is very helpful. She is always ready to answer any questions and she gives clear instructions for the loan to process on time. I recommend her. She is the best!

Wendy Colson
Branch Manager NMLS #1678967
Customer Reviews (66)
Ms. Wendy was great as this was our first home purchased in Guam. She was very good at communicating and helping us through the process as it can be very different and confusing. Ms. Wendy was knowledgeable and professional and looked out for our best interest. Would definitely recommend her and Total Mortgage.
She processed everything so quick. The very first time I message her to inquire, I can sense that she’s so eager to help. Fast and smooth transactions.
Working with a professional and experienced loan officer made purchasing our home very easy.
The total mortgage experience was truly amazing. I love how you enter your info in one time and it is then automatically entered for you on every document you would ever need to fill out in the future. That feature sure saved a lot of time. In addition, being able to do the entire mortgage remotely was awesome. In fact, I can honestly say that everything about this company is specifically designed to save the customer time and make the whole mortgage process as easy, simple, and stress-free as possible for the costomer. Then there was my loan officer, Wendy. She was so friendly and helpful. This was my first mortgage and I admit I didnt know much abot mortgages going into the process. Before I found Wendy I went to several other banks and dealt with many other loan officers. All of the others used bank jargon that I had never heard before. It was like they were speaking Chinese. However, Wendy went slow with me and used terminolgy I understood. From our first conversation I knew Wendy and Total Mortgage were the company for me. I can promise that if you go with Total Mortgage, you will be very happy. Thank you Wendy and Total Mortgage.
The total mortgage experience was truly amazing. I love how you enter your info in one time and it is then automatically entered for you on every document you would ever need to fill out in the future. That feature sure saved a lot of time. In addition, being able to do the entire mortgage remotely was awesome. In fact, I can honestly say that everything about this company is specifically designed to save the customer time and make the whole mortgage process as easy, simple, and stress-free as possible for the costomer. Then there was my loan officer, Wendy. She was so friendly and helpful. This was my first mortgage and I admit I didnt know much abot mortgages going into the process. Before I found Wendy I went to several other banks and dealt with many other loan officers. All of the others used bank jargon that I had never heard before. It was like they were speaking Chinese. However, Wendy went slow with me and used terminolgy I understood. From our first conversation I knew Wendy and Total Mortgage were the company for me. I can promise that if you go with Total Mortgage, you will be very happy. Thank you Wendy and Total Mortgage.
The total mortgage experience was truly amazing. I love how you enter your info in one time and it is then automatically entered for you on every document you would ever need to fill out in the future. That feature sure saved a lot of time. In addition, being able to do the entire mortgage remotely was awesome. In fact, I can honestly say that everything about this company is specifically designed to save the customer time and make the whole mortgage process as easy, simple, and stress-free as possible for the costomer. Then there was my loan officer, Wendy. She was so friendly and helpful. This was my first mortgage and I admit I didnt know much abot mortgages going into the process. Before I found Wendy I went to several other banks and dealt with many other loan officers. All of the others used bank jargon that I had never heard before. It was like they were speaking Chinese. However, Wendy went slow with me and used terminolgy I understood. From our first conversation I knew Wendy and Total Mortgage were the company for me. I can promise that if you go with Total Mortgage, you will be very happy. Thank you Wendy and Total Mortgage.
The process is incredibly fast. Great customer service.
Very professional in every aspect of the deal, from start to completion.
She is hands down the most professional, kind , diligent officer we've ever had the pleasure of working with. Thank you for making it happen, Wendy!
The communication and support we got from Wendy. And the amazing process.. so fast! We did not get bored waiting 🤭 Without it, we would never reach our goal. We love how detailed, clear and straight forward she is when communication with us thru email. And the way she give us an advise, what a great experience!
Online service, communication, quick responses, and professionalism. Thank you so much. We appreciate your support 🙏
Wendy made our experience easy and quick She was very quick to respond to our questions and was very knowledgeable. She made the process smooth and we were able to close a lot quicker than I expected.
Wendy is the main reason the entire home purchasing process went as smooth as it possibly could be. Not matter the time difference, Wendy was in constant communication with us explaining what seemed to be the most complex items with such ease and understanding. Wendy worked effortlessly with all parties involved in the transaction and was able to complete tasks in record time and error free. All our interactions with Wendy with professional but most importantly reassuring as first-time home buyers. 100/10 would recommend Wendy to anyone especially first-time home buyers.
Quick responses, clear information
Miss Wendy was the most professional and efficient agent I have had the pleasure to have work with. She is very quick and responding to any questions and was always available. I would 110% recommend her to others.
Great communication and made entire process easy.
Timely communication; answer all questions.
Wendy was amazing- she was easy to reach and returned all communications in a timely manner.
She responds very quick for all our inquiries and how she explains was easy to understand for us as a first time house buyer.
Wendy was such a pleasure working with! She's on top of everything fromn emails/follow ups/schedules and made the whole loan process a breeze. I will definitely work with her again in the future. Thank you Wendy and Team!
Wendy was quick to take actions and responding to our inquirie. She made clear explanations of the questions we had.


