Mark Zaia

Mark Zaia

VP, Mortgage Loan Originator NMLS #70490

4.98
104 reviews

Mark Zaia's background, management skill, and real life work experience sets him apart from the other mortgage brokers and bankers. After graduating with a B.A. in Business from Lynchburg College in 1982, Mark began his career on Wall Street working for Merrill Lynch as a financial advisor. After several years of working with high net worth individuals and corporate institutions in an advisory role, Mark turned his energy to sales management.

What my clients say

Thanks to Mark and his team for making the mortgage process uncomplicated and being super helpful throughout.

Robin M.

google

Process was uncomplicated.

Robin M.

thelenderlist

Easy, low-stress process from beginning to end. Mark and the Total team simply know how to get the job done! I'm a client for life.

Warren R.

encompass

Mark is great at what he does and always ke[t us updated on everything. He is the man!

Stephen J.

encompass

It was great working with Mark Zaia.

Abani S.

encompass

Mark and his team make it easy to achieve my financial goals. The application process was very thorough which made the approval and closing quick and seamless.

Rgahagan

zillow

Mark made entire mortgage process a breeze. I highly recommend him. He is very knowledgeable and professional. Entire process was fast and stress free.

Adriana R.

zillow

Mark was very knowledgeable and professional. Also everything was done fast and efficient. I highly recommended him.

Mioara R.

encompass

Mark’s the best. I’ve worked with him on multiple transactions, and if he says he can get it done, he will get it done. That’s priceless piece of mind when dealing with the stress of a mortgage or refi.

Warren R.

encompass

Honest, reliable, professional, always a pleasure to work with. Mark and his team have closed multiple transactions for me over the last few years. So whenever I need real estate financing, Mark is the only person I need to call. I know he'll get the job done!

Wp R.

zillow

Mark is awesome, I had the best experience, very detailed and answered right away whenever we need it some clarification.. I loved working with him and his team, they made the process seem very easy.

Rosalia C.

encompass

Mark consistently updated me and gave me constant reassurance!

Shantiza L.

encompass

communication and being on top of it.

Arshid S.

encompass

Mark is great at communicating to you and walking your through the process and any updates. This is our thurd time working with him. Hes the best!

Stephen J.

encompass

he is on top it and communicates the updates regularly.

Golsa E.

encompass

Mark Zaia has been a tremendous help to me personally and to others that I have referred him to. He has a terrific team working to do the best for anyone in this competitive business. Louise Marasso

Louise M.

google

Mark made us feel at ease in the process, he locked in a great rate and was available to answer all of our questions in a timely manner.

Vanessa B.

encompass

Mark and his team were extremely helpful, thorough and attentive to our needs and helped guide us every step of the way thru our closing process.

Eugene B.

encompass

Mark and his team at Total Mortgage are first class all the way around. Mark has a remarkable feel for the market conditions and thanks to him, we were able to lock in a great rate when rates were doing nothing but going up. You can't teach that. It comes with experience, and that's what you'll get with Mark - an experienced professional that genuinely cares about putting his clients in the best and secure position for their new homes.

Frank R.

encompass

Mark is extremely profesional, and honest. You’ll know exactly what to expect from the beginning, Him and his team exceded my expectations. I’ll highly recommend him.

Lourdes G.

encompass

Mark exceeded my expectations! He is extremely knowledgeable, responsive, and honest. He and his incredible team made the entire stressful process of obtaining a mortgage a breeze. I highly recommend him!

Lourdes G.

zillow

Mark found us the absolute best deal, working to secure financing 6 months in advance for our new construction home. By the time we closed, interest rates had increased 2.5%. Throughout the process, Mark communicated clearly and often, answering all of my questions and making me feel confident in my choice to go with him. Time and time again, he made it clear that he loves what he does. His passion and dedication are saving me several hundred dollars each month in interest payments!

Zachary K.

encompass

The decision to with Mark and Total Mortgage was one of the best we’ve ever made. We had been working with a big bank, which was rigid and unhelpful, when a friend referred us to Mark. He made it possible for us to lock in loan at a great rate, while our home was being built, and thereby avoid today’s market chaos. Throughout the process, he answered our questions thoroughly and quickly. Total Mortgage’s support staff was responsive and helpful, as well. Thank you!

Kirsten K.

encompass

The professionalism.

Eva T.

encompass

Mark was readily available for any questions or concerns that we had and equally transparent if something came up that needed our attention.

Eric M.

encompass

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The current 30-year fixed mortgage rate is as low as 6.750%. Get a personalized quote in just a few minutes.

Above rates last updated May 21st 2026, 4:30pm EST.

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