There were several unavoidable delays in our loan process which we caused. Despite these delays, Total Mortgage was able to adjust and satisfy our needs. Thank you for the extra effort.

Mark A Lloyd
Branch Manager NMLS #1789593
Customer Reviews (297)
Mark Loyd was very professional and knowledgeable!
Went smoothly Clear communication and prompt
Mark has been the lender on multiple Single Family homes that my Buyer clients have purchased. He answers texts quickly, keeps his clients abreast of where their transaction is at, and does it all with a sense of humor. He even comes to closing when he can. I would recommend him to any potential buyer.
Mark made the home buying process seem like a walk in the park, thanks again!!
We are glad Sir Mark Lloyd was our loan officer. He did a phenomenal job and it was a pleasure to work with him throughout our home-buying process. He was knowledgeable and responsive and kept everything moving smoothly from start to finish. His clear communication, prompt response and attention to detail made the experience easy and stress-free. We would gladly recommend him to anyone looking to buy their dream home. Our family appreciates you Sir! Thank you so much!We are glad Sir Mark Lloyd was our loan officer. He did a phenomenal job and it was a pleasure to work with him throughout our home-buying process. He was knowledgeable and responsive and kept everything moving smoothly from start to finish. His clear communication, prompt response and attention to detail made the experience easy and stress-free. We would gladly recommend him to anyone looking to buy their dream home. Our family appreciates you Sir! Thank you so much!
Excellent experience working with Marc. He is very knowledgeable, and extremely easy to communicate with. Marc guided me through my first home buying experience exceptionally fast and effortlessly, 100% recommend!
The staff...specifically Mark LLoyd. He was amazing to deal with. Focused on the customer and what we needed. Provided invaluable guidance and references to get the job done!
Mark and his team were helpful and patient with us during the process of securing our VA home loan. Mark and his team responded to our many questions in a timely and clear manner. We are glad we chose Mark Lloyd for our mortgage loan and will recommend him and his team to others.
Very smooth process, great communication and follow up
Very simple process
Total mortgage was great! Very professional and closed on time.
Everything on the loan side went smoothly and the communication from everyone was excellent as well
I had a great experience working with Mr. Lloyd. He was very professional and easy to work with, making the entire process smooth and stress free. Highly recommend!
Thank you for the help getting into my new "For every home ". Going to keep this one. Thank you!!
Our borrowing situation was not standard. Mark answered all our questions, gave us advice, and helped us navigate the whole process: application, getting approval and closing. He followed up after closing to make sure we had all the paperwork in order.
Mark answered all our questions, gave us advice, and helped us navigate the whole process: the application, getting approval and closing. He followed up after the closing too to make sure we had all the paperwork in order.
Mark helped us with the purchase of our house in 2020. He was very knowledgeable and always available to answer questions. We always knew what was happening and what to expect next. The application and closing process was effortless and stress-free thanks to Mark's capabilities. We will definitely be using him for any future mortgage needs.
We worked with Mark Lloyd in the process of the home-buying experience. He made it so incredibly easy and seemed to just breeze through anything we may have for speed bumps along the process, and got us a GREAT rate. Thanks Mark, David and Julie Ireland
Every lender we looked at told us that we couldn't possibly qualify. Due to Mark's hard work, we're currently in the process of moving into our beautiful home. I was 20 and in way over my head. Yet, Mark treated me with respect and unlike many lenders, did not try talking me out of planning for the future. We got an excellent rate, and a smooth process. Things couldn't have gone better. Between our amazing Lender and our awesome agent, we had a truly wonderful team that genuinely cared about our needs.
Mark was Great. He found deals and discounts I was told was not possible by other lenders. He's the reason I was able to buy my first home at 21!
Very supportive and a great guide throughout the house buying process
Was an amazing experience.. and I'm very happy with my new home.
"I had a good experience. "
As first-time home buyers, we were initially overwhelmed by the mortgage process—but working with Mark and his team made all the difference. From our first conversation to the day we closed, they were consistently supportive, knowledgeable, and incredibly responsive. They took the time to walk us through each step, explaining everything clearly and patiently. Whether it was gathering documents, understanding loan options, or meeting key deadlines, they kept us on track and made sure nothing fell through the cracks. Thanks to their dedication and attention to detail, we were able to close on time without any last-minute surprises. It was clear they genuinely cared about helping us succeed, and we’re grateful for the steady guidance they provided throughout. If you're looking for a lender who knows how to support first-time buyers and deliver results, we highly recommend Mark and his team.


