Jorge DosSantos

Jorge DosSantos

Branch Manager NMLS #13263

4.87
332 reviews

Jorge DosSantos began his mortgage career 14 years ago, starting as a processor and making his way up the ranks. He knows the mortgage process inside and out, making him excellent at structuring a loan. He also speaks Cape Verdean Creole, allowing him to offer his services to a wide variety of clients.

Jorge is a Massachusetts native, born in Dorchester, MA. He has lived in Brockton, MA for the past 17 years, making him knowledgeable and very involved with his community. He is happily married with four children and a dog, and enjoys fishing in his free time, as well as serving his community.

What my clients say

Everything was smooth, listened to our concerns and worked everything out so we were all

Jessica M.

encompass

Amazing communication. So helpful!

Theredjulius

google

Amazing communication. Made the deal happen!

Elisandro B.

encompass

It was an excellent experience working with Jorge and the Total Mortgage team during my homeownership process. Jorge is incredibly knowledgeable, and whenever I asked for advice, he provided clear and thoughtful guidance. The team’s professionalism and support made the entire process smooth and stress-free. I’m grateful for their help in making homeownership a reality!

Dunia S.

google

My experience was great because the people I worked with were very helpful. Whenever I had questions, they were quick to provide clear and useful answers. The entire process was easy and seamless, making it an excellent overall experience.

Dunia D.

encompass

(Translated by Google) Your professionalism and commitment to people are exemplary. I recommend your team to buy a house. (Original) O vosso profissionalismo, comprometimento com as pessoas é um exemplo. Recomendo a vossa equipa para comprar a casa.

Nicolau C.

google

Muito obrigado.o vosso profissionalismo superou todas as minhas expetativas.!

Nicolau C.

encompass

Amazing information, quick and hassle free 10 out of 10

Steven G.

encompass

Good work

Elsa T.

encompass

Jorge was great to work with. He worked diligently to have my paperwork done in a timely manner. Go, Jorge.

Lindsey R.

encompass

They are the best I’m super happy because they make everything look so easy for us

Ruben S.

google

Super nice know how to do his jobs there’s no words to explain he is the best

Manuela S.

encompass

He’s the best

Cleiton M.

encompass

When he explains stuff his words are very clear and understandable

Daniela A.

encompass

Everything along the way was perfect

Robert R.

encompass

Leslie was great communicating and guiding me every step of the process. I’d highly recommend her.

Ashly F.

google

Communication !

Tyler C.

encompass

Jorge has been very efficient with his communication either via email or telephone. We greatly appreciate his time and effort to make us as comfortable as possible through this process.

Cherrie P.

encompass

Jorge was wonderful as alwats! He provided me with all of the information I needed, answered all of my questions and met all of my mortgage needs. He was professional and eased all of my worries around the mortgage process. I highly recommend Jorge and would absolutely work with him again!

Albertina C.

encompass

The best service

Joaquim J.

encompass

Very attentive and communicative

Ana D.

encompass

The Total Mortgage company and I would recommend the mortgage company to anyone seeking to own their own home. They are a professional group that stays with you every step of the process. I would recommend Mr. Ollie Sears to anyone seeking to own their home. They are a professional group that stays with you every step of the process. I would recommend Mr. Ollie Michelle and Jorge as the most incredible team ever. Ollie Michelle and Jorge are very professional and an essential part of my home-buying success. Good luck all, and thank you so much and

Gem R.

encompass

The whole service was great I especially loved the fact that I did have to go the the office for anything, the online portal is very user friendly.

Wolf S.

encompass

Amazing Mortgage Brokers , go see Ollie . He’s professional , personable & timely . Best around

Constance C.

google

Second Mortgage through Total Mortgage , & it won’t be my last . Ollie is amazing ! Professional , personable & efficient . Best Broker Around

Constance C.

encompass

Loan was explained, good communication

Kevin S.

encompass

He was very responsive, took into consideration my situation, helped to resolve it and had a quick turnaround. He stood by what he said; I never felt like I was being taken advantage of or a number in the queue. He needs to be duplicated!!!

Angeline E.

encompass

I've been working with Jorge to find a home for years now. He always encouraged me that I'd know when I found the home for me and we would make it happen. We did! Jorge has gone above and beyond to make the home buying process go as smoothly as possible. He's been attentive, communicative, and has advocated for me many times during this process. I am so glad we got to work together and I am already telling my friends and family looking to buy homes that Jorge is their guy!

Jazzmyn R.

encompass

Jorge Dossantos very professional he making us comfortable and explaining to us everything we needed to know to purchasing our first home.there’s no words that can describe the happiness we’re feeling. Thank you so much.

Alisha R.

encompass

Great communication! Got all the answers we needed quickly...

Jackie L.

encompass

I communicated more with Ollie. Although I was working with the seller, he represented his clients, the buyer, very well. He was very communicative the whole process. There were some delays that weren't anticipated, but because he communicated everything so well, it put all parties at ease!

Tiffany P.

encompass

Easy to make an appointment. Friendly and knowledgeable, first time home buyer my Family is so happy thanks to Jorge and his office staff. Thank you again!!

Edwin M.

encompass

He was very knowledgeable and helpful. He gave us a lot of advice on how to increase our credit score and we ended up qualifying for the RI down payment assistance program thanks to his help. Now we own a beautiful house as 1st time homebuyers! Thank you Jorge!

Charles T.

encompass

Jorge was great to work with. He took his time explaining the process to my husband and I, making sure we understood everything. He gave us very helpful suggestions on how to increase our credit score. By taking his advice we were able to increase our score over 100 points! He even helped us apply for the RI down payment assistance allowing our family to finally purchase our first home. Thank you Jorge we are so happy to start our new chapter in our new house!

Kristeena T.

google

God will thanks you Brother

Enick T.

encompass

The whole team made the process easy and convenient with the online portal. We were able to get quick responses to our questions and the buying process was seamless.

Cintya G.

encompass

Total Mortgage is the best!

Derick D.

encompass

This whole experience was great, very easy to follow website... thank you to the total mortgage team!

Colleen S.

encompass

Constant Updates. Everything was done in a timely manner.

Johnny B.

encompass

jorge is a great guy definitely on top of things. Can't express how much We enjoyed working with jorge. We recommend him to you !!!

Rene T.

encompass

Jorge is the best of the best!

Eddie B.

google

Jorge had been very responsive, easy to work with, and head our backs the entire way.

Maria G.

encompass

Attentive, knowledgeable, personable, and supportive

Stephanie L.

encompass

Everything

Jazmin R.

encompass

They just make everything easy and fast

Ylonca R.

encompass

Ollie Jay Spears

Cesar P.

encompass

My wife & I have really Great experience with the Total Mortgage crew Jorge DosSantos & Jeffrey Touron,we have been looking for buying a House this team help & support us to get it less than 2 months,Max respect ✊.

Ronald N.

encompass

My husband and I are first-time home buyers. We struggled with three home mortgages in the past. 2 of them gave us preapproval mortgages and then did nothing any further. One mortgage lender told us that we could not buy a home because of my husband's student loan. We struggled to find the right estate agents who we experienced were flaky at best in the past on both rents and buy. 1 in 2010 and 2 in 2015. In October 2022, I found Total Mortgage by accident when filing USDA maybe an online glitch. I did not really understand the whole thing with USDA, FHA, HUD, or whatever it is called. Everything was just confusing for first-time home buyers as always! My first mortgage officer is Ollie Jay Spears. While I was confused, Ollie understood what we wanted. He simply changed "status" from USDA to a Convenient mortgage for us when we learned from Ollie about USDA. Ahh, I learned something new from Ollie. Wonderful communication via phone calls, emails, and texts back and forth. Ollie understood our frustrations. Our past efforts with home buying failed terribly. We just got along with Total Mortgage, about this time ! Ollie emailed with specific instructions, we read and understood what we are supposed to do and follow the guidance of Ollie and his wonderful team members Jorge DosSantos and Stephanie Monteiro to ask us for specific paperwork. They guide and we follow. All Total Mortgage members were very fabulous team players. Successful home buying requires buyers, bankers, and real estate agents to work together as a closed triangle. My mortgage officer and my realtor met at the house in person and tour. They worked together while we were not there, they did for us. Never experience this before when my Total Mortgage officer Ollie found my realtor and recommended/assigned her as a first-time home buyer specialist for us. No mortgage lenders we had before ever done that for us. He assigned 2 other Total Mortgage specialists on some specific paperwork. We are so thankful that we have a wonderful large of team players on all sides with 2 completely different companies, Total Mortgage & Lamacchia Realty realtors Everyone involved represented us as buyers and my Total Mortgage team worked very hard together to make it happen. Everyone involved coordinated this beautifully successful first-time home buying! Thank you! I highly recommend Total Mortgage !

Deanna E.

google

thanks for everything!

Luisa L.

encompass

I found Total Mortgage by accident. Total Mortgage team has been very informative and helpful in guiding and instructing first-time home buyers like us on what they need us to do to make the mortgage happen. I would highly recommend first-time home buyers contact them. They were great instructors!

Deanna E.

google

My experience with Jorge DosSantos during the process of the purchase of my home was seamless. Jorge made sure I understood everystep and what to expect at all times. Very knowledgeable & professional.

Monica F.

google

Jorge was awesome, along with his whole team! Answered every question I had along the way very quickly and made sure I knew what everything meant. Overall great experience!

Shauna J.

encompass

One of the best out there , very knowledgeable and bilingual made all the difference in our house purchased .

Eduardo C.

google

Jorge is so helpful every step of the way during the mortgage process, along with his whole team! Any questions I had he or his team would get back to me very quickly and handled everything with complete professionalism! I would recommend them to everyone looking for a mortgage!

Shauna J.

google

You gays was helpful whith everything I need

Adilson S.

encompass

Jorge is an outstanding mortgage professional. He provided support to every step of the process above and beyond expectations. His knowledge dedication and professionalism to his craft completely put my mind at ease with purchasing my first ever home as a mature buyer. He answered all my question trust me it was so much questions. If you want to purchase specially if you don’t know anything about purchasing Jorge is your Guy. Im so great full thank you so Much Jorge !!

Ana B.

google

Jorge and the team were very responsive. They efficiently and effectively got our questions and concerns answered and addressed and got us to the finish line.

Shawna M.

encompass

Jorge and his team made my first home buying process smooth sailing. Although there were bumps in the road from the sellers side of things, they explained all of the steps and were still able to close on my house in time. I would recommend Jorge and his team to everyone looking to purchase a home, especially a first time home buyer.

Kimberly G.

encompass

Informational ; reliable; prompt

Troy S.

encompass

The way that Jorge, Stephanie, and Sarah guided my daughter and supported the purchase of her first home was nothing short of AMAZING. The way Jorge made us feel confident in the transaction and all the documentation that goes along with it was so helpful and created an air of trustworthiness that goes a very long way in how we recommend Total Mortgage to our friends and family members. Also, navigating the document signing system was a breeze. Thank you Jorge!!!!

Lynne M.

encompass

Very friendly and helpful

Sandy C.

encompass

Everything was great and easy thank you so much

Lorraine R.

encompass

First home buyer, closing was quick🙏🙏🙏

Sandra N.

encompass

Over all experience and friendliness with my family and I was great couldn't ask for more

Richard J.

encompass

Jorge and Stephanie were absolutely amazing throughout this whole process. I can't thank them enough.

Kristen P.

encompass

Jorge was always quick to reply to any of my emails or calls. Always had the info I needed.

Krista M.

encompass

Ollie spears

Jonathan D.

encompass

Jorge was awesome from start to finish in my home-buying process. He presented realistic options and always answered back in a timely fashion. Definitely my go to guy going forward.

Omar S.

encompass

They did what they said they could do

Christopher T.

encompass

Communication was great

Karen F.

encompass

I had a great experience with you I can’t ask for more you guys are the best thanks again.

Jeanphilippe R.

encompass

Jorge is the GOAT, the BEST in the business. Great communication is key in any transaction, especially one involving selling or buying a home and I would recommend Jorge and Stephanie to all of my family and friends. I'm still in shock, I'm a homeowner. Jorge made this process smooth for my husband and I. I've heard so many horror stories so to have worked with Jorge was the best decision I ever made. Jorge took the time to speak with us before we started, understood our needs and situation right away. He helped us through the entire process and we were in our new home so much more quickly than I had anticipated.

Mariliza E.

encompass

Jorge is great to work with! Always answers my questions and is extremely helpful with the whole process. I would never use anyone else

David K.

encompass

Ollie, Michele, and Jorge are Amazing! POW! Homeowners!

Julian B.

google

The people that i worked with

Jason G.

encompass

Jorge is the best to work with!! Makes the process SO easy and is always there to answer any questions. Highly recommend working with him.

Marisa K.

google

Jorge is knowledgeable and always willing to answer any/every question I had.

Maygen M.

encompass

Jorge went above and beyond all my expectations with this being a new experience for me.

Casandra S.

encompass

The communication and level of knowledge this guys have its amazing. Just glad I made the choice to pick total Mortgage to work with.

Jose T.

encompass

Jorge (and his team) made the loan application a smooth process. He answered all my questions, no matter how odd or the time of the day, he was willing to ease my mind. I appreciate his help in navigating me through this process.

M

google

Quick, responsive & knowledgeable.

Christopher M.

encompass

The overall experience with Jorge and the whole Total Mortgage team was excellent. They met all my expectations to ensure I accomplished my goals of home ownership. Jorge and his team went above and beyond to assist me. It was a pleasant experience, and would recommend the Total Mortgage team to anyone looking to buy or refinance a home.

Casandra S.

google

Obrigado, fiquei muito feliz, o seu trabalho desde a primeira hora foi muito boa e que Deua te abencoe e que andas no seu caminho para futuro, mas uma vez muito obrigado, um grande abraço

Roque F.

encompass

How’s they work with you great experience .

Patrick G.

encompass

Super great team! Can’t wait to work with him again!

Lennesie A.

encompass

The whole team helped out a lot!

Sara S.

encompass

It was easy to dealing with them. My calls was always answered every questions answered. A great team 👏

Eloisa P.

encompass

Very knowledgeable and helpful

Antonio L.

encompass

This is our first home, My family and I received such an amazing experience from the realtor, Total mortgage and to the Attorney. They really welcomed my family and calmed all of our anxiety by thoroughly explaining the process of becoming brand new home owners. I felt comfortable calling them any time of the day even on weekends!

Martine A.

encompass

Very knowledgeable, Very experienced!!!

Matthew N.

encompass

Working with Jorge DosSantos and the Total Mortgage team was truly the best decision I made in my home buying process! They kept my needs at the forefront and worked tremendously hard to ensure that everything worked out for me. I truly couldn’t imagine working with any other person and team!

Lisa R.

google

Super responsive and extremely knowledgeable!

Matthew N.

google

The service was pleasant

Henrietta E.

encompass

Everything moved very smoothly, and quickly. Jorge answered any and all questions I had in a timely fashion.

Meghan P.

encompass

N/A.......

Patricia T.

encompass

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