I had an amazing experience with Erin and Total Mortgage. When I would get stressed or overwhelmed, she was there to talk me though everything I needed to know.

Erin McNally
Branch Operations Manager NMLS #939816
Customer Reviews (92)
Erin took over our account after the previous person left. She was quick to contact us and take over everything, which she made go smoothly. Erin is AMAZING to work with!
Easy communication and counsel. Always took my calls to answer any question.
Top notch, tremendous !!!! Recommend to every home buyer. Thank you Erin. Absolute best !!!!
There are no words I could write that would show how grateful I am for Erin. She got me and my kids into our own home. I would do anything for her, as she bent over backwards for us.
Erin had her team in place to take good care of me while she was out. She was on top of everything when she returned even though she was working from home and recuperating. She guided me through every step of the process. Thank you!
As a first time home buyer, I had a lot of questions and needed a lot guidance. Erin. helped me navigate this new territory and helped me get the best deal possible and moved into my new home quickly and efficiently!
Professional and caring it truly felt as if a close personal friend was taking care of us. 10/10 would recommend
Erin is a great communicator and helped us understand so much of the process in detail whenever we had questions.
Erin was very supportive, responded quickly, always professional, and seemingly moved mountains to help us get in our new house. I would highly recommend her to anyone.
Erin was an absolute pleasure to work with. She was always available to answer any questions and take away any anxieties we had along the way. She was communicative and very efficient through the whole process. This lady knows her stuff! We could not recommend her highly enough!
Erin was always extremely available and approachable. As first time homebuyers she made the process seem less for all parties
Erin was very knowledgeable and incredibly helpful in getting me into my new condo. I am very thankful that I was directed to her!
Erin responded quickly to our questions, followed up with emails if she didn't hear from us and was understanding when we were unavailable due to travel
Erin was there for all our needs.
Fantastic communication, Creative and educational guidance on the whole process, and overall helpful and friendly demeanor.
The level of communication..being kind and patient and understanding that we never made this kind of purchase it was a very big deal. I can’t say enough great things about Erin she is amazing. I will highly recommend her always!
Erin was very helpful, quick, and professional
Erin was referred to us by our realtor, Jennifer Guay, and jumped on as our lender after we had already been under contract. We were working with a local credit union originally, but they would not have been able to close within 30 days, so we made the switch a few days after going under contract. Erin was willing to jump in and get us closed on time, which we were very appreciative of. She worked very efficiently to get us underwritten, and with the online portal, the process was very easy. Erin was transparent with us throughout the process about the best options for our needs. She was also very kind and excited for us as she helped us purchase our first home.
Erin is the BEST! She helped us from our pre approval stage all the way through to the end. She is knowledgeable, patient, communicative, and we would recommend her to everyone! We look forward to working with Erin again when we refinance our home in the near future!
Erin was excellent to work with! It was my first time buying a house and she was with me every step of the way and was incredibly patient and helpful throughout the entire process. She was very responsive and I felt very comfortable trusting her with this big step in my life. I would highly recommend her to anyone looking for a mortgage loan!
Erin made the mortgage process straightforward and streamlined! Excellent communicator and advocate for her clients.
Erin was knowledgeable and responsive, and made my home buying process very easy despite me being out of the country for work! She helped me to understand how much I could afford to spend and helped me get a sense of what monthly payments would look like before making an offer. I can't recommend Erin enough.
Erin is on top of it all and communicates all steps very clearly. No surprises and wrapped up in less than 21 days!
Follow through was great!


