Tracey Jackson

Tracey and Jennifer were great through the whole process. Kept me informed, and very responsive. Great experience!

Jen was absolutely amazing and helped us in every way she could! It took a long time for everything to get in order but she stuck with us through out the whole process and was the sweetest thing!! We couldn’t be more grateful!!

Jennifer Torrens was great. She was very responsive and made the entire mortgage process very smooth. I highly recommend her and Total Morrgage.

Amazing

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Jennifer and Tracey were extremely helpful, responsive and knowledgeable. As a first time home buyer Jennifer helped me navigate the mortgage world with ease. She answered every call, text and email quickly and without question. She was so amazing to work with and I could not be more grateful for all of her help and hard work.

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"My house hunting journey was a memorable experience! The team worked hard and proficiently! Great communication along the way. "

Tracey Jackson and Total Mortgage helped me last minute to secure a better loan and had great customer service.

"I was originally going to use another lender and the loan I got was not what I expected. Tracey Jackson and Total Mortgage came in at the last moment with a better loan and great service right in time to close. "

Tracey was always very responsive and knowledgeabl! thank you very much!!

Tracey and Jennifer were quick to respond to all of my questions. They made what could have been a stressful process seeem easy. I am grateful for their patience and guidance.

Had a great experience from start to finish. Great communication, Very attentive and got me the loan I needed.

Quick responses and great communication! Everything went very smoothly.

Communicating back and forth was extremely easy and there was never a step missed or any issues with the paperwork. Phenomenal people.

The entire process was easy and seemless, I would definitely reccomend Tracey and Total Mortgage to anyone looking to refinance their mortgage!

Excellent team!

This experience was awesome. I have closed on over 11 properties in my life and this is the first time I've had everything run so smooth. I will use you guys again and again and refer you to everyone.

You and your team were incredibly attentive throughout the process. All of my questions were answered and I never felt alone in the process.

Tracey was just wonderful. Extremely knowledgeable, and made the whole process very seamless. Highly recommend

Tracey was wonderful to work with and made this process seamless

Tracey was always available through every step of the way. Would recommend Tracey, Jessica and Total Mortgage to my friends and family most certainly!

Trace's professionalism and experience!

Easy a quick!

Excellent to work with.

The communication was excellent, she would always answer all my questions in a timely manner .

Tracey is without a doubt the best at what she does. I have dealt with her 3 times purchasing homes over the past 20 years. She was able to help when others couldn't. Very professional, accommodating and pleasant to work with. I would 110% recommend Tracey to anyone looking to purchase a home.

Very professional, very attentive to details and always pleasant.

Tracey and her team were very proactive in our mortgage application and and were very quick to answer my many emails to them in my mortgage process. I highly recommend them for your mortgage needs.

Everything went extremely well

Easy to communicate with, quick response, very approachable with questions, made me feel like I was her only client.

Extremely professional and patient.

Not only did she meet every expectation, we had a time crunch which made it much more difficult for most. She was able to cater to our needs and complete it by the date needed.

Tracey called me back promptly to answer all of my questions and explained things fully

She made herself available 24/7 to assist us with every step of our home buying process. As first time homebuyers, I can sincerely say we couldn’t have done it without her!

The team was professional, amazing and knowledgeable. They made whole process very smooth and transparent. Thank You!

Tracey was always responsive and would send us email reminders for things we needed to submit. She was very clear and concise on what we needed and the process was super easy! Tracey was fantastic and we would absolutely recommend her!

Fast process, true professionals who care

Efficiency, professionalism,

Wonderful experience working with Tracey and her team. Highly knowledgeable and a pleasure to work with. Would highly recommend!

She was highly knowledgeable, professional and very pleasant Great experience with Tracey!

Everybody very good helping me and everybody so kindly. I love them ❤️❤️.Thank you so much everything 🙏🙏

Excellent communication and thorough discussion.

Tracy and her team were available for us, answered every question and help us to get our home.

Tracey was great.

Tracey was very professional, and quick to answer and respond to any questions I had. She made me feel very comfortable during the whole process.

The entire process was seamless from beginning to end. Excellent customer service and the team made sure all our needs were taken care of. There wasn’t much we had to worry about through this journey. We’re grateful they went above and beyond for us!

To be able to have the financial flexibility to not even put ZERO money for closing costs, the ease of submitting paperwork from the website and quick responses from questions I had made this a great experience. And finally having keys to my new house in hand!

Tracey was great! She clearly communicated with us throughout the home buying process and made the overall process easy.

Everything. Ease of submitting and completing documents. Correspondence explained clearly what was needed from me. Closed in 3 weeks, I have never heard of a lender capable of doing that.

This is the second time I've used Tracey with a home purchase. She is always pleasant, responsive and quick to answer any questions throughout the process. Tracey makes the home buying process as seamless as possible. There's no other mortgage person I would use!

Very quick responses , and always available for questions. Very smooth experience.

Super helpful and streamlined the process.

Super helpful and streamlined the process.

Tracey was very responsive and thorough throughout the whole process.

she was the best.

The whole process was made so easy!

They explain everything in detail very honest at all times never stressed with getting information on time and accurate. I am so grateful to have an awesome group well attentive. Tina

The team was patient, informative and professional at every stage of the process.

Tracy and Jennifer did an awesome jon explaining any questions we had, were very responsive in emails, and took care of all the behind the scenes tasks in preparing our mortgage for closing. Also recommended a broker that was very helpful in finding a good home insurer.

The experience was great!

Tracey made all the paperwork easy to do and was there for us all the way through. Would recommend her to family and friends. Made a stressful situation more relaxing and less difficult. Thank you Tracey

I felt that communication was strong and it was easy to get a hold of someone when needed. She helped the experience to run smoothly

Fantastic experience. Everything was handled very professionally and Tracey knows what she is doing. I would use her everytime!

Tracey and Jennifer are the best team! Total Mortgage offers great service, very professional!

Working with Tracey and Jennifer is awesome! They are responsive, helpful, great advice with professional style! A pleasure to do business with, Total Mortgage team is terrific!

Tracy's service was exceptional, characterized by open communication, proactive updates whenever needed, and a high level of patience throughout.

Tracy's service was exceptional, characterized by open communication, proactive updates whenever needed, and a high level of patience throughout.

Working with Tracey and the team at Total Mortgage was incredible. They always made themselves available to speak with my wife and I regarding any questions we had about the home buying process. I cannot recommend them enough.

Incredible experience! Everyone involved was super awesome to work with! I will be referring my friends and family to total mortgage.

Tracey was very communicative and easy to reach. She explained every step of the way in stellar detail.

Tracey had great communication. She kept in contact with us every step of the way. She was always available for questions. She made buying a home easy, and she did it in a little over three weeks. She moved mountains when she had to.

Tracey was very prompt with her communications, easy to reach, and always open to any questions we had.

Tracey and her team at Total Mortgage were amazing. We bid on our house on January 4 and closed on January 26. She worked miracles for us. I definitely would use her company again.

The entire team was very communicative, helped with explaining things, always responded quickly, and made it easy to trust I was in great hands navigating the process. Every interaction felt seamless!

From the start Tracey was amazing to work with. This is our first home and didn’t know where to start. She made things easy to understand and was always easy to reach. We have heard horror stories from others about the home buying experience. Tracey ensured the whole process went smoothly. I would recommend anyone buying a home to with with Tracey and her team!

Very friendly, helpful and pleasant to deal with

Tracey and her team have been a dream to deal with!

The great experience started from the initial point of contact and has never wavered. I would highly Tracey and her amazing team who takes care of the customers as if we were family. Thank you all for getting me into my new home.

Tracey has helped my husband and I twice over the years and the service is unmatched. She’s extremely knowledgeable about different lending options, especially for first time homebuyers - and she’s quick! Making a rather intrusive process as stress free as it possibly can be. Would highly recommend!

Timely responses and helping us, without judgment nor assumption, understand the process when we had questions.

Communication was timely and straightforward. If we had any questions they were answered quickly and thoroughly. That made this process much easier.

Tracey was responsive, helpful, and efficient during our tight close !!!

Tracey was highly responsive and very helpful during the entire process. She is very knowledgable and for a first time homebuyer she made the process as painless as possible.

Tracy and her team were fantastic to work with, and extrmely knowledgable. She helped me to secure the best rates and down payment assistance for a first time homebuyer with little stress! I will definitely use her services again, and HIGHLY recommend

Tracey was quick, responsive, and professional. She came through on a Saturday morning when we needed to renew our preapproval to make a same-day offer, she walked us through things when we were overwhelmed. Everything was finished and ready for closing without any hiccups, and we saw it all ahead of closing so there were no surprises.

She was able to answer all of my questions or lead me in the right direction.

Tracey and Jennifer stayed on top of everything. Made for a very smooth transaction.

Tracey and her team were very thorough during our home buying process. Their communication was outstanding and their knowledge and experience in the field is unmatched. Tracey and her team made our process easy and we couldn't be happier.

Tracey Jackson and her team were very helpful in the whole process in finding our new home. She and her team were very flexible and worked with us on what we were looking for. They had no problem in explaining any questions we had and looking within our budget for our home. I would recommend her and her team to anyone who is looking for a new home.

communication

She answered and explained all my questions. Very polite and professional.

Fast, knowledgeable, friendly.

I can’t say enough about Tracy and Jennifer from Total Mortgage. The communication was amazing, and when I called, they answer the phone, and if we missed our call, they would get right back to me. They made this closing happen and I again am impressed with Total Mortgage and Jennifer and Tracy, look forward to another deal with them .

Super attentive, always had and answer to our questions, easy to coordinate between lawyers, realtors, and mortgage team

Fast responses

Professionalism, knowledge and expertise, and attention to practical details to get the closing done.

I highly recommend Tracey Jackson-Fiske and the Total Mortgage team. I was impressed with their expertise with offering rates, locking in at the appropriate time, and being ready to close when the opportunity presented. Tracey is responsive and professional and a pleasure to work with. I have seen people struggle to complete the process with some other lenders, and I can say that this is not an issue with Tracy and her Total Mortgage team. Thank you!!

Very nice people they were on top of everything closing went quickly thanks to them and any questions I had they were also quick with a response I would recommend to anyone

Tracey got the job done expeditiously and I'd highly recommend her. Her professionalism and dedication were most appreciated. As a first time home buyer, I'm so glad I had Tracey on my team!