Privacy Policy

This privacy policy ("Policy") governs the use of information by Total Mortgage Services, LLC ("Total Mortgage") as collected on www.totalmortgage.com ("Website"). This privacy notice applies solely to information collected on this Website.

Total Mortgage is committed to the security and privacy of a customer's nonpublic personal information ("Information") which is protected by regulations promulgated by the Federal Trade Commission under the Gramm-Leach Bliley Act. This Policy applies to Information that you, as a customer, submit via this Website as well as Information that Total Mortgage receives via this Website. It does not apply to the practices of businesses and people with which Total Mortgage has no affiliation or control.

While using this site, you may click on a link which redirects you to websites not controlled or owned by Total Mortgage. This Policy does not apply to any website other than the Website. You should review the individual privacy policies of these sites to determine the manner by which your Information will be safeguarded once you navigate away from the Website.

Information Collection, Use, and Sharing

Total Mortgage collects Information from your e-mail, forms, live chat, and other areas on our Website. This Information may include names, social security numbers, e-mail addresses, phone numbers, home data including pricing and outstanding loans, and other data as requested or provided. By submitting Information, you agree to have the Information handled in accordance with this Policy.

Total Mortgage regards the privacy of your Information as a matter of top priority. Total Mortgage will share your Information only amongst our affiliates and/or commonly owned companies. Information may be shared for any business reason. Total Mortgage will not sell or transfer your Information to any unrelated third party, except as provided for herein.

Total Mortgage will use your Information in order to fulfill your request. As such, Information may be shared as necessary with third parties including, but not limited to:

  • Appraisal companies
  • Credit agencies
  • Mortgage insurance companies
  • Title and escrow companies
  • Lenders
  • Realtors
  • Government agencies (e.g., tax collector, water company)
  • Insurance companies

In accordance with this Policy, Total Mortgage will only affiliate itself with service providers who maintain appropriate safeguards on protected nonpublic personal Information. All contracts governing the relationship between Total Mortgage and such persons will contain guidelines governing the expected safeguards to be taken by such persons. Failure to abide by the governing guidelines will result in a breach of contract and Total Mortgage will terminate the relationship.

Except as otherwise provided herein, Total Mortgage may choose to share public personal information with nonaffiliated third parties for other marketing purposes, as permitted by law. Total Mortgage will not otherwise share the Information which you have provided without your permission.

Your Access to and Control of Information

You have the right to opt out of allowing Total Mortgage to share Information with affiliated or nonaffiliated third parties. If you would like to do so, please click here to fill out our online form.

You also have the right to access, change, or delete any of your Information located on this Website. Please contact Total Mortgage via the mailing address, email address, or phone number below if you would like to make changes to any of your Information or express any concern you have about the use or security of data.

Precautions to Protect Information

When you submit sensitive Information via the Website, your Information is protected both online and offline. All Information collected is encrypted and transmitted in a secure manner. You can verify that a submission is secure by locating a closed lock icon at the bottom of your web browser or "https" at the beginning of the address of the web page. In addition to protection of sensitive Information transmitted online, Total Mortgage protects Information offline by ensuring that all computers and servers are kept in a secure environment and are subject to locks and password protection.

To express concern about the enforcement of this Policy, please contact Total Mortgage immediately at the address, telephone number or email address below.

In the unlikely and unfortunate event of a breach of security, Total Mortgage will conduct the appropriate investigation and consult with relevant federal, state, and local agencies. If Total Mortgage deems that the breach will likely result in harm to you by those who have acquired and accessed your Information, Total Mortgage will take the necessary measures to restore the reasonable integrity of our data system and you will be notified without unreasonable delay.

Browsing the Website

As you browse the Website, Total Mortgage may record certain data about your visit. This data does not include any personally identifiable Information, and cannot be traced back to you unless you choose to identify yourself and/or your access history. Data collected may include your IP address, operating system, browser type, time, date, page visits, and other such non-personal Information. Total Mortgage may also place "cookies" on your computer. These cookies help us in tracking your use of the Website, and do not collect any personally identifiable data about you. If you choose to reject these cookies, certain functions of the Website may be unable to operate.

Legal Requirements

Total Mortgage may share protected public and nonpublic personal Information for legal and routine business practices and joint marketing as permitted by law. Total Mortgage may also disclose protected nonpublic personal Information to State and Federal Regulatory Authorities as required by law.

Changes to this Policy

This Policy may change at any time, for any reason, and without notice. It is your responsibility to check this policy often to ensure that you are aware of our latest policies.

Contact Information

Address:  Total Mortgage Services, LLC
  c/0 Roma Le Blanc
  326 West Main St.
  Suite 105
  Milford, CT 06460
   
Email: compliance@totalmortgage.com
Phone: (203) 786-2200

Call a Total Mortgage expert now at 877-868-2503 to find out how we can customize a mortgage loan with some of the lowest current mortgage rates for you.

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