Mortgage Processor
Boston, MA — Full Time
TMS Core Values:
- Do the Right Thing
- Embrace and Drive Change
- Create and Maintain High Morale, Job Fulfillment and Enjoyment
- Be Creative and Open-Minded
- Pursue Growth and Learning in Self and Team
- Build Open and Honest Relationships with Communication
General Purpose and Scope (Summary):
This position is responsible for processing first mortgages within an established timeframe while adhering to investor guidelines and state and federal compliance requirements.
Responsibilities / Functions:
- Review loan application, credit documents, and collateral documents received to ensure the borrower meets specific loan program qualifications
- Make welcome calls to the borrower to introduce yourself, discuss process, set expectations and review initial conditional approval letter
- Communicate with borrower(s) and Loan Officers as required to obtain documentation that will satisfy all underwriting conditions
- Work within LOS to prepare and submit a fully processed file with minimal underwriting conditions and file touches
- Navigate through All Regs to ensure loan meets specific internal and investor overlays
- Work with the borrower, Loan Officer and outside parties to effectively resolve any problems that may arise throughout the process
- Meet established turn time and file touch expectations
- Manage pipeline to ensure contingency dates, purchase contract dates, and rate expiration dates are met
- Provide superior customer service
Personal Traits / Competencies:
- Strong customer service, communication, organization and problem resolution skills
- Detail oriented
- Must be able to meet established daily expectations
- Ability to work in fast paced & time sensitive environment
- Ability to multi-task
Education and Experience:
- High school diploma or equivalent
- A minimum of 2 year processing experience
- Knowledge of first mortgage processing
- Familiarity with mortgage products and programs as well as and State and Federal regulatory guidelines
Conclusion
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
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Please send your resume and cover letter to [email protected].